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I have recently been having a lot of issues with my PC. It freezes at random intervals (light doesn't come on keyboard when I press caps lock), the mouse lags around the screen and it performs badly. I'm running windows vista on a dell inspiron 530. I've ran scans with: Avast, malwarebytes, superantspyware and spybot search and destroy but all to no avail. I attempted to run a hijack this scan, I got a message telling me my system denied write access to the host file, I was running it as administrator at the time so it wasn't that, after I clicked OK it reached the end of the scan and I got the message: cannot find the C:\Program Files\Trend Micro\HiJack This\hijack.log file. Do you want to create a new file? Then yes no or cancel, no matter what I click I'm presented with an empty notepad document. Could anyone help me out.

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DDS Log:

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16502
Run by mum-dad at 20:59:33 on 2013-10-06
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3325.2021 [GMT 1:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Plantronics\GameCom780\GameCom780.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer provided by Dell
uURLSearchHooks: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - <orphaned>
mURLSearchHooks: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - <orphaned>
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - <orphaned>
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [spybot-S&D Cleaning] "c:\program files\spybot - search & destroy 2\SDCleaner.exe" /autoclean
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [GamecomSound] c:\program files\plantronics\gamecom780\GameCom780.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [sDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [DivXMediaServer] c:\program files\divx\divx media server\DivXMediaServer.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
LSP: c:\windows\system32\wpclsp.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{BB30D91E-A748-4AC8-B3B6-3F0136E4ECB4} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{D4CC2447-30C4-4470-946C-EAB288CD786D} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{F66AFFA2-D1BA-447B-A05E-71FBD2195BDC} : DHCPNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: SDWinLogon - SDWinLogon.dll
AppInit_DLLs= c:\progra~1\google\google~2\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-8-2 49376]
R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-8-2 177864]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-12-20 64512]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-8-2 770344]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-8-2 369584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2013-5-23 119056]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2013-4-24 217088]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-8-2 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-8-2 66336]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-8-2 46808]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-26 21504]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2013-8-2 1817560]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2013-8-2 1033688]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2013-8-2 171928]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-9-16 3273088]
R3 Plantronics_GameCom;PLTGC Interface;c:\windows\system32\drivers\PLTGC.sys [2012-12-25 1539072]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-2-12 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-12-12 15232]
S3 SndTAudio;SndTAudio;c:\windows\system32\drivers\SndTAudio.sys [2010-3-9 23096]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S4 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
S4 DragonUpdater;COMODO Dragon Update Service;c:\program files\comodo\dragon\dragon_updater.exe [2013-4-19 2074760]
S4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-6-18 30192]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-12-12 2152720]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-11 47128]
S4 pcCMService;pcCMService;c:\program files\common files\motive\pcCMService.exe [2012-11-19 369152]
S4 RsFx0105;RsFx0105 Driver;c:\windows\system32\drivers\RsFx0105.sys [2011-9-22 238696]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2011-9-22 370024]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== File Associations ===============
.
ShellExec: Opera.exe: open="c:\program files\opera\Launcher.exe" "%1"
.
=============== Created Last 30 ================
.
2013-10-06 18:03:58 60872 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{08fcf493-f7c3-4b61-874b-959cc1fa5741}\offreg.dll
2013-10-05 19:51:37 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-10-05 19:51:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-10-05 19:31:15 -------- d-----w- c:\program files\My Dell
2013-10-04 23:04:01 -------- d-----w- c:\program files\GIMP 2
2013-10-04 16:21:40 -------- d-----w- c:\program files\iPod
2013-10-04 16:21:36 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2013-10-04 16:21:36 -------- d-----w- c:\program files\iTunes
2013-10-04 15:12:43 7328304 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{08fcf493-f7c3-4b61-874b-959cc1fa5741}\mpengine.dll
2013-10-02 19:07:32 -------- d-----w- c:\programdata\Oracle
2013-10-02 19:06:39 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-09-29 10:27:48 -------- d-----w- c:\users\mum-dad\appdata\local\Infinitap
2013-09-29 10:26:47 -------- d-----w- c:\program files\Infinitap
2013-09-10 17:00:59 -------- d-----w- c:\users\mum-dad\appdata\roaming\Dell
2013-09-10 16:39:16 -------- d-----w- c:\programdata\PC-Doctor
2013-09-09 15:24:07 -------- d-----w- c:\programdata\Mozilla Firefox
2013-09-09 15:22:40 -------- d-----w- c:\program files\common files\DivX Shared
2013-09-09 15:21:28 -------- d-----w- c:\program files\DivX
2013-09-09 15:20:55 -------- d-----w- c:\programdata\DivX
.
==================== Find3M  ====================
.
2013-10-02 19:09:49 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-02 19:09:49 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-10-02 19:06:28 868264 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-10-02 19:06:28 790440 ----a-w- c:\windows\system32\deployJava1.dll
2013-08-30 07:48:13 177864 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-08-30 07:48:12 770344 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-08-30 07:48:12 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-08-30 07:48:11 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-08-30 07:47:40 41664 ----a-w- c:\windows\avastSS.scr
2013-08-26 09:13:02 354656 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl
2013-08-07 22:54:02 94208 ----a-w- c:\windows\system32\dpl100.dll
2013-08-07 03:22:04 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-08-02 04:09:35 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-25 02:32:35 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-07-25 02:26:10 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-07-25 02:25:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-25 02:23:59 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-25 02:23:58 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-07-25 02:22:35 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-07-17 19:41:34 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-13 08:45:19 4188160 ----a-w- c:\program files\GUTED1D.tmp
2013-07-10 09:47:00 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 12:10:36 1205168 ----a-w- c:\windows\system32\ntdll.dll
.
============= FINISH: 21:00:44.43 ===============
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Hello SoShiny and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please post the content of Attach.txt .
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Share on other sites

Thanks for your help  :)

 

Attach.txt:

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium 
Boot Device: \Device\HarddiskVolume3
Install Date: 18/06/2008 14:40:54
System Uptime: 06/10/2013 13:47:46 (8 hours ago)
.
Motherboard: Dell Inc. |  | 0K216C
Processor: Intel® Core2 Duo CPU     E4600  @ 2.40GHz | Socket 775 | 2400/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 456 GiB total, 220.322 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.667 GiB free.
E: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1729: 06/10/2013 10:27:25 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
7-Zip 9.20
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 2.0
Adobe Reader XI (11.0.04)
Adobe Shockwave Player 12.0
Alien Swarm
AMD APP SDK Runtime
AMD Catalyst Install Manager
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 2.0.3
avast! Free Antivirus
Awesomenauts
BBC iPlayer Desktop
Bonjour
Browser Address Error Redirector
BT Desktop Help
BTHomeHub
Canon Easy-WebPrint EX
Canon IJ Network Scan Utility
Canon IJ Network Tool
Canon MP Navigator EX 3.0
Canon MP560 series MP Drivers
Canon MP560 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
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ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Comodo Dragon
Compatibility Pack for the 2007 Office system
Counter-Strike: Condition Zero
Counter-Strike: Global Offensive
Counter-Strike: Source
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Defraggler
Dell Driver Download Manager
Dell Getting Started Guide
DivX Setup
Don't Starve
Dota 2
EDocs
Engie Benjy - Time for Teamwork!
FileASSASSIN
Garfield's Typing Pal
Garry's Mod
Garry's Mod 13 Beta
GIMP 2.8.6
Google Desktop
GoToAssist Corporate
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946344)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB948127)
Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB951708)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB948127)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946344)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946581)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB951708)
iCloud
Intel® PRO Network Connections 12.1.11.0
iTunes
Java 7 Update 40
Java Auto Updater
JavaFX 2.1.1
Junk Mail filter update
LAME v3.99.3 (for Windows)
M4-78 Enhancement Project
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170)
Microsoft Flight Simulator 2004 A Century of Flight
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office SharePoint Designer 2007 Service Pack 3 (SP3)
Microsoft Office Visual Web Developer 2007
Microsoft Office Visual Web Developer MUI (English) 2007
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files 
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server Database Publishing Wizard 1.3
Microsoft SQL Server VSS Writer
Microsoft Visual Basic 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio Web Authoring Component
Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU
Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Web - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Microsoft Works
Microsoft XNA Framework Redistributable 4.0
MS Access 97 SP2
MSDN Library for Visual Studio 2008 Express Editions SP1
MSVCRT
NETGEAR WG311v3 PCI Adapter
Neverending Nightmares
OGA Notifier 2.0.0048.0
Opera Stable 16.0.1196.80
Paint.NET v3.5.11
Plantronics® GameCom 780 Software for Dolby® Headphone
Portal: First Slice
Python 3.1.1
Quake Live Mozilla Plugin
QuickTime
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Safari
Samsung Master
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2760597) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition
Security Update for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB2251487)
Security Update for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB2251487)
Security Update for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB2251487)
Security Update for Microsoft Word 2010 (KB2760769) 32-Bit Edition
Segoe UI
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 3 for SQL Server 2008 (KB2546951)
Shockwave
SimCity 2000® Special Edition
SimCity 3000 UK Edition
Skins
Skype Click to Call
Skype™ 6.6
Source Filmmaker
Source Multiplayer Dedicated Server
Source SDK
Source SDK Base 2007
Source SDK Base 2013 Multiplayer
Source SDK Base 2013 Singleplayer
Spybot - Search & Destroy
Sql Server Customer Experience Improvement Program
SQL Server System CLR Types
Star Wars Republic Commando
Star Wars® Knights of the Old Republic® II: The Sith Lords
Star Wars: Knights of the Old Republic
Star Wars: Knights of the Old Republic
Star Wars: Knights of the Old Republic II
Steam
Stellarium 0.10.1
SUPERAntiSpyware
swMSM
Team Fortress 2
Team Fortress 2 Beta
Terraria
The Basement Collection
The Binding of Isaac
The Ultimate DOOM
Tribes: Ascend
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Visual Studio Web Authoring Component (KB945140)
VC80CRTRedist - 8.0.50727.6195
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR 5.00 (32-bit)
.
==== Event Viewer Messages From Past Week ========
.
30/09/2013 18:32:13, Error: EventLog [6008]  - The previous system shutdown at 18:03:42 on 30/09/2013 was unexpected.
29/09/2013 15:47:30, Error: EventLog [6008]  - The previous system shutdown at 15:44:44 on 29/09/2013 was unexpected.
29/09/2013 11:21:50, Error: EventLog [6008]  - The previous system shutdown at 11:01:00 on 29/09/2013 was unexpected.
29/09/2013 10:22:05, Error: EventLog [6008]  - The previous system shutdown at 10:20:27 on 29/09/2013 was unexpected.
29/09/2013 09:47:32, Error: EventLog [6008]  - The previous system shutdown at 09:45:13 on 29/09/2013 was unexpected.
29/09/2013 09:28:41, Error: EventLog [6008]  - The previous system shutdown at 09:26:55 on 29/09/2013 was unexpected.
29/09/2013 08:29:46, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
29/09/2013 08:29:46, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
29/09/2013 08:28:39, Error: Server [2505]  - The server could not bind to the transport \Device\NetBT_Tcpip_{D4CC2447-30C4-4470-946C-EAB288CD786D} because another computer on the network has the same name.  The server could not start.
06/10/2013 13:48:00, Error: volmgr [49]  - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
06/10/2013 10:27:23, Error: volsnap [20]  - The shadow copies of volume C: were aborted because of a failed free space computation.
06/10/2013 09:41:29, Error: EventLog [6008]  - The previous system shutdown at 09:39:27 on 06/10/2013 was unexpected.
06/10/2013 09:15:17, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80071aa7: Security Update for Windows Vista (KB2876315).
06/10/2013 09:15:17, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80071aa7: Security Update for Windows Vista (KB2864063).
06/10/2013 09:15:17, Error: Microsoft-Windows-WindowsUpdateClient [20]  - Installation Failure: Windows failed to install the following update with error 0x80071aa7: Cumulative Security Update for Internet Explorer 9 for Windows Vista (KB2870699).
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2876315_client~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2876315_client_2~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2870699~31bf3856ad364e35~x86~~9.1.1.0 () into Absent(Absent) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2870699_RTM~31bf3856ad364e35~x86~~9.1.1.0 () into Absent(Absent) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2864063_client~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2864063_client_2~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_1_for_KB2876315~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_1_for_KB2870699~31bf3856ad364e35~x86~~9.1.1.0 () into Absent(Absent) state
06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_1_for_KB2864063~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state
06/10/2013 09:12:10, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2876315~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state
06/10/2013 09:12:10, Error: Microsoft-Windows-Servicing [4375]  - Windows Servicing failed to complete the process of setting package Package_for_KB2864063~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state
06/10/2013 09:11:03, Error: EventLog [6008]  - The previous system shutdown at 09:08:38 on 06/10/2013 was unexpected.
06/10/2013 09:03:23, Error: Service Control Manager [7000]  - The Spybot-S&D 2 Scanner Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
06/10/2013 09:03:18, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
05/10/2013 20:58:22, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD AswRdr aswRvrt aswSnx aswSP aswTdi aswVmm DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss SASDIFSV SASKUTIL Smb spldr tdx Wanarpv6 ws2ifsl
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error:  A device attached to the system is not functioning.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
05/10/2013 20:58:22, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
05/10/2013 20:58:04, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
05/10/2013 20:57:30, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
05/10/2013 20:57:30, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
05/10/2013 20:57:30, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
05/10/2013 20:57:28, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
05/10/2013 20:57:21, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
05/10/2013 19:34:40, Error: EventLog [6008]  - The previous system shutdown at 19:33:18 on 05/10/2013 was unexpected.
05/10/2013 11:26:31, Error: EventLog [6008]  - The previous system shutdown at 11:24:32 on 05/10/2013 was unexpected.
05/10/2013 10:52:55, Error: EventLog [6008]  - The previous system shutdown at 10:48:50 on 05/10/2013 was unexpected.
05/10/2013 09:13:32, Error: EventLog [6008]  - The previous system shutdown at 09:11:12 on 05/10/2013 was unexpected.
05/10/2013 09:02:17, Error: EventLog [6008]  - The previous system shutdown at 00:18:46 on 05/10/2013 was unexpected.
04/10/2013 23:49:52, Error: EventLog [6008]  - The previous system shutdown at 23:48:14 on 04/10/2013 was unexpected.
04/10/2013 21:48:48, Error: EventLog [6008]  - The previous system shutdown at 21:46:10 on 04/10/2013 was unexpected.
04/10/2013 15:49:51, Error: Service Control Manager [7023]  - The Windows Modules Installer service terminated with the following error:  The file cannot be opened transactionally, because its identity depends on the outcome of an unresolved transaction.
03/10/2013 22:00:24, Error: EventLog [6008]  - The previous system shutdown at 21:58:55 on 03/10/2013 was unexpected.
03/10/2013 21:12:00, Error: EventLog [6008]  - The previous system shutdown at 21:09:17 on 03/10/2013 was unexpected.
03/10/2013 19:34:23, Error: EventLog [6008]  - The previous system shutdown at 19:32:23 on 03/10/2013 was unexpected.
03/10/2013 17:25:43, Error: EventLog [6008]  - The previous system shutdown at 17:22:53 on 03/10/2013 was unexpected.
03/10/2013 15:43:53, Error: Service Control Manager [7043]  - The Windows Update service did not shut down properly after receiving a preshutdown control.
02/10/2013 20:15:27, Error: Service Control Manager [7031]  - The Apple Mobile Device service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
02/10/2013 17:31:07, Error: EventLog [6008]  - The previous system shutdown at 17:28:21 on 02/10/2013 was unexpected.
02/10/2013 16:39:02, Error: EventLog [6008]  - The previous system shutdown at 16:37:40 on 02/10/2013 was unexpected.
01/10/2013 17:35:25, Error: EventLog [6008]  - The previous system shutdown at 17:33:28 on 01/10/2013 was unexpected.
.
==== End Of File ===========================
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No, it is not. Please be patient.

Step 1

I notice that you are using more than one antivirus program.

  • Ad-Aware
  • avast! Free Antivirus
This is very dangerous, as multiple Antivirus programs can interfere with one another and actually allow more viruses to get through. It is important that only one antivirus program is running realtime protection. I recommend you to uninstall Ad-Aware . When you are ready, reboot your system.

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 3

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Clean.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
Step 4
  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • AdwCleaner log
  • Malwarebytes' Anti-Malware log
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I'm noticing a lot of leftovers from previous infections in these logs imesh, mysearchdial, babylon.. etc. Probably good to get them of the system. JRT.txt:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.4 (10.06.2013:1)
OS: Windows Vista Home Premium x86
Ran by mum-dad on 07/10/2013 at 22:48:18.40
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{B2E293EE-FD7E-4C71-A714-5F4750D8D7B7}
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}\\URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\viprotocol.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\mysearchdial
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\mybabylon_english
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\protocols\handler\viprotocol
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B2E293EE-FD7E-4C71-A714-5F4750D8D7B7}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\end"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\imeshbandmltbpi"
Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\mediabarim"
Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\mybabylon_english"
Successfully deleted: [Folder] "C:\Program Files\conduit"
 
 
 
~~~ Chrome
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 07/10/2013 at 22:51:15.15
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.10.07.12

 

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

mum-dad :: OWEN-STUART-PC [administrator]

 

07/10/2013 22:57:29

mbam-log-2013-10-07 (22-57-29).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 287351

Time elapsed: 8 minute(s), 43 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)
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AdwCleaner[sO]:

 

# AdwCleaner v3.006 - Report created 07/10/2013 at 22:53:59
# Updated 01/10/2013 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)
# Username : mum-dad - OWEN-STUART-PC
# Running from : C:\Users\mum-dad\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\mum-dad\AppData\Local\PackageAware
Folder Deleted : C:\Users\Owen\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Stuart\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Administrator\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\searchplugins\Mysearchdial.xml
File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\user.js
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{28387537-E3F9-4ED7-860C-11E69AF4A8A0}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Imesh
Key Deleted : HKCU\Software\AppDataLow\Software\mediabarim
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\iMesh 1 MediaBar
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16502
 
 
-\\ Mozilla Firefox v24.0 (en-US)
 
[ File : C:\Users\mum-dad\AppData\Roaming\Mozilla\Firefox\Profiles\xmrz7axt.default\prefs.js ]
 
 
[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\prefs.js ]
 
Line Deleted : user_pref("browser.search.selectedEngine", "Mysearchdial");
Line Deleted : user_pref("browser.search.defaultenginename", "Mysearchdial");
 
-\\ Google Chrome v30.0.1599.69
 
[ File : C:\Users\mum-dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : icon_url
Deleted : search_url
Deleted : keyword
 
[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
Deleted : search_url
Deleted : urls_to_restore_on_startup
 
*************************
 
AdwCleaner[R0].txt - [3668 octets] - [07/10/2013 22:52:51]
AdwCleaner[s0].txt - [3657 octets] - [07/10/2013 22:53:59]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3717 octets] ##########
 
AdwCleaner[RO]:
 
# AdwCleaner v3.006 - Report created 07/10/2013 at 22:52:51
# Updated 01/10/2013 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)
# Username : mum-dad - OWEN-STUART-PC
# Running from : C:\Users\mum-dad\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\searchplugins\Mysearchdial.xml
File Found : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\user.js
Folder Found : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Found : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Found C:\Users\Administrator\AppData\LocalLow\Conduit
Folder Found C:\Users\mum-dad\AppData\Local\PackageAware
Folder Found C:\Users\Owen\AppData\LocalLow\Conduit
Folder Found C:\Users\Stuart\AppData\LocalLow\Conduit
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\AppDataLow\Software\mediabarim
Key Found : HKCU\Software\Imesh
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\iMesh 1 MediaBar
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{28387537-E3F9-4ED7-860C-11E69AF4A8A0}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16502
 
 
-\\ Mozilla Firefox v24.0 (en-US)
 
[ File : C:\Users\mum-dad\AppData\Roaming\Mozilla\Firefox\Profiles\xmrz7axt.default\prefs.js ]
 
 
[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\prefs.js ]
 
Line Found : user_pref("browser.search.selectedEngine", "Mysearchdial");
Line Found : user_pref("browser.search.defaultenginename", "Mysearchdial");
 
-\\ Google Chrome v30.0.1599.69
 
[ File : C:\Users\mum-dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Found : icon_url
Found : search_url
Found : keyword
 
[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Found : homepage
Found : search_url
Found : urls_to_restore_on_startup
 
*************************
 
AdwCleaner[R0].txt - [3528 octets] - [07/10/2013 22:52:51]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [3588 octets] ##########
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Right clicked on AdwCleaner, hit run as administrator, clicked "Scan" as it wouldnt let me click clean and it was colourless. Once the scan was complete I hit clean, it seemed to clean, I got a bunch of text boxes, clickinjg ok to all of them it restarted my computer, at which point it opened the log:

 

AdwCleaner[s1].txt:

 

# AdwCleaner v3.006 - Report created 08/10/2013 at 17:01:02
# Updated 01/10/2013 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)
# Username : mum-dad - OWEN-STUART-PC
# Running from : C:\Users\mum-dad\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16502
 
 
-\\ Mozilla Firefox v24.0 (en-US)
 
[ File : C:\Users\mum-dad\AppData\Roaming\Mozilla\Firefox\Profiles\xmrz7axt.default\prefs.js ]
 
 
[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\prefs.js ]
 
 
-\\ Google Chrome v30.0.1599.69
 
[ File : C:\Users\mum-dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [3668 octets] - [07/10/2013 22:52:51]
AdwCleaner[R1].txt - [1706 octets] - [08/10/2013 16:59:45]
AdwCleaner[s0].txt - [3797 octets] - [07/10/2013 22:53:59]
AdwCleaner[s1].txt - [1633 octets] - [08/10/2013 17:01:02]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1693 octets] ##########
 
I now have 2 [s-] Logs which both say "Option : Clean" The one above ([s1]) and this one ([s0])

 

# AdwCleaner v3.006 - Report created 07/10/2013 at 22:53:59
# Updated 01/10/2013 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : mum-dad - OWEN-STUART-PC
# Running from : C:\Users\mum-dad\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\mum-dad\AppData\Local\PackageAware
Folder Deleted : C:\Users\Owen\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Stuart\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Administrator\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\searchplugins\Mysearchdial.xml
File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\user.js
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{28387537-E3F9-4ED7-860C-11E69AF4A8A0}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Imesh
Key Deleted : HKCU\Software\AppDataLow\Software\mediabarim
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\iMesh 1 MediaBar
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16502
 
 
-\\ Mozilla Firefox v24.0 (en-US)
 
[ File : C:\Users\mum-dad\AppData\Roaming\Mozilla\Firefox\Profiles\xmrz7axt.default\prefs.js ]
 
 
[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\prefs.js ]
 
 
Line Deleted : user_pref("browser.search.selectedEngine", "Mysearchdial");
Line Deleted : user_pref("browser.search.defaultenginename", "Mysearchdial");
 
-\\ Google Chrome v30.0.1599.69
 
[ File : C:\Users\mum-dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : icon_url
Deleted : search_url
Deleted : keyword
 
[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
Deleted : search_url
Deleted : urls_to_restore_on_startup
 
*************************
 
AdwCleaner[R0].txt - [3668 octets] - [07/10/2013 22:52:51]
AdwCleaner[s0].txt - [3657 octets] - [07/10/2013 22:53:59]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3717 octets] ##########
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HiJack this log:

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 16:04:07, on 09/10/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16502)
 
FIREFOX: 24.0 (en-US)
Boot mode: Normal
 
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Plantronics\GameCom780\GameCom780.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wuauclt.exe
C:\Users\mum-dad\Desktop\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bing.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: (no name) - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office14\GROOVEEX.DLL
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [GamecomSound] C:\Program Files\Plantronics\GameCom780\GameCom780.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [sDTray] "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [DivXMediaServer] C:\Program Files\DivX\DivX Media Server\DivXMediaServer.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [spybot-S&D Cleaning] "C:\Program Files\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
 
--
End of file - 10412 bytes
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Glad I could help! :)

Step 1

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Step 2
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes
Step 3

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing! :)

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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