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I have run the full scan for malwarebytes numerous times and it continues to show infected items. Sometimes when I run it, it automatically closes and reboots my computer. Also when I turn on my computer and get a rundll error box that a file could not be found. I can't remember the file name right now.

If someone could please help me I would greatly appreciate it.

Michelle

Malwarebytes' Anti-Malware 1.34

Database version: 1893

Windows 5.1.2600 Service Pack 3

3/29/2009 2:05:46 AM

mbam-log-2009-03-29 (02-05-46).txt

Scan type: Full Scan (C:\|)

Objects scanned: 155506

Time elapsed: 54 minute(s), 13 second(s)

Memory Processes Infected: 3

Memory Modules Infected: 1

Registry Keys Infected: 1

Registry Values Infected: 11

Registry Data Items Infected: 4

Folders Infected: 1

Files Infected: 22

Memory Processes Infected:

C:\WINDOWS\services.exe (Trojan.Agent) -> Unloaded process successfully.

C:\WINDOWS\system32\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.

C:\Documents and Settings\Owner\reader_s.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:

C:\WINDOWS\system32\autochk.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\services (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\services (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\services (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\services (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\services (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\services (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\sdra64.exe -> Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

C:\WINDOWS\system32\lowsec (Spyware.StolenData) -> Delete on reboot.

Files Infected:

C:\WINDOWS\services.exe (Trojan.FakeAlert.H) -> Delete on reboot.

C:\WINDOWS\system32\lowsec\local.ds (Spyware.StolenData) -> Delete on reboot.

C:\WINDOWS\system32\lowsec\user.ds (Spyware.StolenData) -> Delete on reboot.

C:\WINDOWS\system32\autochk.dll (Trojan.Agent) -> Delete on reboot.

C:\Documents and Settings\LocalService\protect.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\NetworkService\protect.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Owner\protect.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\ChkDisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\reader_s.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\4.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\5.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\6.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\7.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\8.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\A.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\B.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\D.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\E.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\F.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Owner\reader_s.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\Documents and Settings\Owner\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Delete on reboot.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:26:35 PM, on 3/29/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\wltrysvc.exe

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\reader_s.exe

C:\WINDOWS\system32\cmd.exe

C:\WINDOWS\services.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Winamp\winampa.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\QuickTime\QTTask.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\System32\reader_s.exe

C:\Program Files\AIM6\aim6.exe

C:\PROGRA~1\COMMON~1\qorr\qorrm.exe

C:\Documents and Settings\Owner\reader_s.exe

C:\PROGRA~1\COMMON~1\qorr\qorra.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\COMMON~1\qorr\qorrl.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch...TB&M=MX6436

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/g/startpage.html?Ch...TB&M=MX6436

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.com/g/startpage.html?Ch...TB&M=MX6436

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe

O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [LXCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,_RunDLLEntry@16

O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe

O4 - HKLM\..\Run: [iPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [services] C:\WINDOWS\services.exe

O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [qorr] C:\PROGRA~1\COMMON~1\qorr\qorrm.exe

O4 - HKCU\..\Run: [sfKg6wIP] C:\Documents and Settings\Owner\Application Data\Microsoft\Windows\rddyhi.exe

O4 - HKCU\..\Run: [autochk] rundll32.exe C:\DOCUME~1\Owner\protect.dll,_IWMPEvents@16

O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Owner\reader_s.exe

O4 - HKCU\..\Run: [services] C:\WINDOWS\services.exe

O4 - HKLM\..\Policies\Explorer\Run: [services] C:\WINDOWS\services.exe

O4 - HKCU\..\Policies\Explorer\Run: [services] C:\WINDOWS\services.exe

O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [autochk] rundll32.exe C:\WINDOWS\system32\config\SYSTEM~1\protect.dll,_IWMPEvents@16 (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [services] C:\WINDOWS\services.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\WINDOWS\system32\config\systemprofile\reader_s.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Policies\Explorer\Run: [services] C:\WINDOWS\services.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')

O4 - HKUS\.DEFAULT\..\Policies\Explorer\Run: [services] C:\WINDOWS\services.exe (User 'Default user')

O4 - S-1-5-18 Startup: ChkDisk.dll (User 'SYSTEM')

O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: RemindU - file://C:\Documents and Settings\Owner\Application Data\Upromise__RemindU\uprot\uproC5.htm

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: RemindU - {B48798CE-A2E0-4918-BC00-0F72FBA708E2} - file://C:\Documents and Settings\Owner\Application Data\Upromise__RemindU\uprot\uproC5.htm (HKCU)

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O20 - AppInit_DLLs: mqqatz.dll hvepzw.dll eyyjjj.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: lxcg_device - - C:\WINDOWS\system32\lxcgcoms.exe

O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--

End of file - 8736 bytes

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  • Staff

Hi,

I have bad news for you :D

I see you're dealing with Virut on top of the other nasty malware you are dealing with. In that case, it's unfortunately a lost case - Game over situation and a format and reinstall is the fastest and especially the safest solution.

You may want to read this why:

Virut and other File infectors - Throwing in the Towel?

So, I suggest you to start backup all of your valuable data/documents/pictures/movies/songs/etc.. Do NOT backup any applications/installers and Do NOT backup any .exe/.scr/.htm/.html/.xml/.zip/.rar files...

This because these files may be infected as well. If you back them up and replace them afterwards, it will infect your computer again.

Read here for instructions how to format and reinstall Windows: http://web.mit.edu/ist/products/winxp/adva...all-format.html

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  • Staff

Since there is no feedback anymore, I assume this issue is resolved ... so, this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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