Root Admin AdvancedSetup Posted September 5, 2013 Root Admin ID:725678 Share Posted September 5, 2013 Please run Malwarebytes Anti-Malware and check for updates. Then do a Quick Scan and post back the new log file. After that's completed then go ahead and download Service Pack 2 for Vista from the link below. Don't install it just yet, simply download and save it to your computer. This link should be a direct link to download a 348MB file that will be the Vista Service Pack 2 file. It should run on either x86 or x64 - you just need to temporarily disable your antivirus and download it and save it to your computer. Do Not try to run it. You need to SAVE or SAVE-AS to your computer. Download Vista Service Pack 2 Link to post Share on other sites More sharing options...
tommyk Posted September 6, 2013 Author ID:726206 Share Posted September 6, 2013 Here's the Malware Log: Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.orgDatabase version: v2013.09.03.05Windows Vista Service Pack 1 x86 NTFSInternet Explorer 7.0.6001.18000jean :: JEAN-PC [administrator]9/6/2013 1:03:01 PMmbam-log-2013-09-06 (13-03-01).txtScan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 206914Time elapsed: 6 minute(s), 29 second(s)Memory Processes Detected: 0(No malicious items detected)Memory Modules Detected: 0(No malicious items detected)Registry Keys Detected: 0(No malicious items detected)Registry Values Detected: 0(No malicious items detected)Registry Data Items Detected: 0(No malicious items detected)Folders Detected: 0(No malicious items detected)Files Detected: 0(No malicious items detected)(end) Link to post Share on other sites More sharing options...
tommyk Posted September 6, 2013 Author ID:726208 Share Posted September 6, 2013 I've saved the Service Pack to my desk top. What is the next step? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 6, 2013 Root Admin ID:726264 Share Posted September 6, 2013 Okay please restart the computer. Then after the restart disable your antivirus and close all open applications and run the Service Pack 2 installer. It will take a LONG time to run and complete. If it's a laptop make sure it's plugged into power and that all SLEEP Modes are disabled. Do not fore shut it down even if it take many hours to complete otherwise it may not start back up. Be patient. Link to post Share on other sites More sharing options...
tommyk Posted September 9, 2013 Author ID:727599 Share Posted September 9, 2013 What do you mean by a "LONG" time? Any idea how many hours? I have a PC, not a lap top. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 9, 2013 Root Admin ID:727682 Share Posted September 9, 2013 Difficult to say but some users claim it has taken 4 hours to complete the update. Just install it and let it go. Grab a bite to eat while it's running. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 17, 2013 Root Admin ID:730864 Share Posted September 17, 2013 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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