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HELP! FBI Cybercrime Division virus on my computer


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I was checking my email last night when this screen popped up. It blocks my access to EVERYTHING! I tried to start up in safe mode and the screen pops up then as well. It prevents me from doing everything. I cannot pull ANYTHING up.

The only screen I can seem to get into is command prompt. Please, please, please. I need help to get my computer back!

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Welcome to the forum, here's how we deal with that malware:

  • Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flash drive into the infected PC.

  • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

    If you are using Vista or Windows 7 enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:

    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

    To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
  • On the System Recovery Options menu you will get the following options:
      • Startup Repair

        System Restore

        Windows Complete PC Restore

        Windows Memory Diagnostic Tool

        Command Prompt

        Select Command Prompt

        Once in the Command Prompt:

    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

      Note: Replace letter e with the drive letter of your flash drive.

    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
MrC
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Thank you for responding to my post so quickly. I followed you directions and this is what I came out with.

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-08-2013 01
Ran by SYSTEM on 14-08-2013 09:31:27
Running from G:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [mwlDaemon] - C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe [349552 2010-02-01] (Egis Technology Inc.)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10060832 2010-02-08] (Realtek Semiconductor)
HKLM\...\Run: [PLFSetI] - C:\Windows\PLFSetI.exe [206208 2011-04-10] ()
HKLM\...\Run: [synTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1842472 2009-09-17] (Synaptics Incorporated)
HKLM\...\Run: [Acer ePower Management] - C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [860192 2010-02-05] (Acer Incorporated)
HKLM\...\Run: [lxdwmon.exe] - C:\Program Files (x86)\Lexmark 7600 Series\lxdwmon.exe [676520 2010-02-10] ()
HKLM\...\Run: [EzPrint] - C:\Program Files (x86)\Lexmark 7600 Series\ezprint.exe [131752 2010-02-10] (Lexmark International Inc.)
HKLM\...\Run: [MRT] - C:\Windows\system32\MRT.exe [78185248 2013-07-12] (Microsoft Corporation)
HKLM\...\RunOnce: [*Restore] - C:\Windows\system32\rstrui.exe /RUNONCE [296960 2010-11-20] (Microsoft Corporation)
HKLM-x32\...\Run: [NortonOnlineBackupReminder] - C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe [588648 2009-07-24] (Symantec Corporation)
HKLM-x32\...\Run: [suiteTray] - C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [337264 2010-02-01] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisUpdate] - C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe [201512 2009-12-24] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisTecPMMUpdate] - C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe [401192 2009-12-24] (Egis Technology Inc.)
HKLM-x32\...\Run: [startCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-01-22] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [LManager] - C:\Program Files (x86)\Launch Manager\LManager.exe [1300560 2010-03-03] (Dritek System Inc.)
HKLM-x32\...\Run: [] -  [x]
HKLM-x32\...\Run: [HPUsageTracking] - C:\Program Files (x86)\HP\HP UT\bin\hppusg.exe [24576 2009-05-11] (Hewlett-Packard Company)
HKLM-x32\...\Run: [hpqSRMon] - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe [150528 2008-07-22] (Hewlett-Packard)
HKLM-x32\...\Run: [HP Software Update] - C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [54840 2007-05-08] (Hewlett-Packard)
HKLM-x32\...\Run: [Garmin Lifetime Updater] - C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe [1466760 2012-06-04] (Garmin)
HKLM-x32\...\Run: [sunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [ApnUpdater] - C:\Program Files (x86)\Ask.com\Updater\Updater.exe [1561768 2012-05-04] (Ask)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-01-28] (Apple Inc.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-02-20] (Apple Inc.)
HKU\Amanda\...\Run: [swg] - C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-04-06] (Google Inc.)
HKU\Amanda\...\Run: [KeApplet] - C:\Users\Amanda\AppData\Roaming\Apple\{03555926-FDF3-4053-9F14-056668E37A7B}\LicenseValidator.exe [x]
HKU\Amanda\...\Run: [smad] - C:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe [37376 2012-01-22] (SanctionedMedia)
HKU\Amanda\...\Run: [45A.exe] - C:\Users\Amanda\AppData\Roaming\Microsoft\451C\45A.exe [x]
HKU\Amanda\...\Run: [12F.exe] - C:\Users\Amanda\AppData\Roaming\Microsoft\05DC\12F.exe [x]
HKU\Amanda\...\Run: [022.exe] - C:\Users\Amanda\AppData\Roaming\Microsoft\4CDC\022.exe [x]
HKU\Amanda\...\Run: [bitTorrent] - "E:\Bit torrent\BitTorrent.exe"  /MINIMIZED [x]
HKU\Amanda\...\Run: [LightSQL] - C:\Users\Amanda\AppData\Roaming\WindowsDatabase\lsql.exe [98816 2013-01-14] ()
HKU\Amanda\...\Run: [anshgey] - C:\Users\Amanda\AppData\Local\anshgey.dll [17408 2013-02-18] () <===== ATTENTION
HKU\Amanda\...\Run: [skype] - C:\Program Files (x86)\Skype\Phone\Skype.exe [18705664 2013-01-08] (Skype Technologies S.A.)
HKU\Amanda\...\Run: [RESTART_STICKY_NOTES] - C:\Windows\System32\StikyNot.exe [427520 2009-07-13] (Microsoft Corporation)
HKU\Amanda\...\Run: [enEHQT0aypR.exe] - C:\Users\Amanda\AppData\Local\FAr1IrIB\enEHQT0aypR.exe [146568 2013-08-13] (Oracle)
HKU\Amanda\...\Winlogon: [shell] cmd.exe [345088 2010-11-20] (Microsoft Corporation) <==== ATTENTION
HKU\Amanda\...\Command Processor: "C:\Users\Amanda\AppData\Local\FAr1IrIB\enEHQT0aypR.exe" <===== ATTENTION!
HKU\Default\...\RunOnce: [scrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe /default [x]
HKU\Default User\...\RunOnce: [scrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe /default [x]

==================== Services (Whitelisted) =================

S2 lxdwCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\x64\3\\lxdwserv.exe [33960 2009-10-16] (Lexmark International, Inc.)
S2 lxdw_device; C:\Windows\system32\lxdwcoms.exe [1044136 2009-10-16] ( )
S3 McComponentHostService; C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [227232 2010-09-02] (McAfee, Inc.)
S3 MWLService; C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [305520 2010-02-01] (Egis Technology Inc.)

==================== Drivers (Whitelisted) ====================

S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited)

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-08-13 19:59 - 2013-08-13 20:01 - 00000000 ____D C:\Users\Amanda\AppData\Local\FAr1IrIB
2013-08-13 19:59 - 2013-08-13 19:59 - 00182272 _____ C:\Users\Amanda\AppData\Roaming\7NN1VmuZ9U6
2013-08-13 19:59 - 2013-08-13 19:59 - 00182272 _____ C:\Users\Amanda\AppData\Local\iFUn71tOWKz
2013-08-13 19:59 - 2013-08-13 19:59 - 00182272 _____ C:\ProgramData\oo1oyNvj
2013-08-13 19:43 - 2013-08-13 19:43 - 00003304 ____N C:\bootsqm.dat

==================== One Month Modified Files and Folders =======

2013-08-14 07:35 - 2011-04-08 05:39 - 01403760 _____ C:\Windows\WindowsUpdate.log
2013-08-14 07:25 - 2011-04-14 21:04 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-08-14 07:16 - 2012-05-14 04:44 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-08-14 07:11 - 2009-07-13 20:45 - 00017600 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-14 07:11 - 2009-07-13 20:45 - 00017600 ____H C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-14 07:04 - 2011-04-14 21:03 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-08-14 07:04 - 2009-07-13 21:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-08-14 07:04 - 2009-07-13 20:51 - 00084661 _____ C:\Windows\setupact.log
2013-08-13 22:08 - 2013-08-13 22:08 - 00000000 ____D C:\FRST
2013-08-13 20:39 - 2009-07-13 21:13 - 00726444 _____ C:\Windows\System32\PerfStringBackup.INI
2013-08-13 20:01 - 2013-08-13 19:59 - 00000000 ____D C:\Users\Amanda\AppData\Local\FAr1IrIB
2013-08-13 20:00 - 2011-06-27 17:51 - 00000000 ____D C:\Users\Amanda\AppData\Roaming\Skype
2013-08-13 19:59 - 2013-08-13 19:59 - 00182272 _____ C:\Users\Amanda\AppData\Roaming\7NN1VmuZ9U6
2013-08-13 19:59 - 2013-08-13 19:59 - 00182272 _____ C:\Users\Amanda\AppData\Local\iFUn71tOWKz
2013-08-13 19:59 - 2013-08-13 19:59 - 00182272 _____ C:\ProgramData\oo1oyNvj
2013-08-13 19:43 - 2013-08-13 19:43 - 00003304 ____N C:\bootsqm.dat
2013-08-01 18:07 - 2011-06-27 17:52 - 00002147 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-08-01 07:09 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\System32\NDF
2013-07-23 16:52 - 2012-10-24 18:15 - 00000000 ____D C:\Users\Amanda\AppData\Roaming\BitTorrent

ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-1561642749-596029933-2687592563-1000\$61d3aa95deee124729c08406980e8fe4

Files to move or delete:
====================
C:\Users\Amanda\AppData\Local\anshgey.dll
C:\Users\Amanda\AppData\Local\FAr1IrIB\enEHQT0aypR.exe
C:\Users\Amanda\wgsdgsdgdsgsd.exe

==================== Known DLLs (Whitelisted) ================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Windows\system64

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

Restore point made on: 2013-06-24 06:13:35
Restore point made on: 2013-06-30 15:20:55
Restore point made on: 2013-07-12 14:02:22
Restore point made on: 2013-08-01 06:32:15

==================== Memory info ===========================

Percentage of memory in use: 33%
Total physical RAM: 1790.17 MB
Available physical RAM: 1182.85 MB
Total Pagefile: 1790.17 MB
Available Pagefile: 1195.39 MB
Total Virtual: 8192 MB
Available Virtual: 8191.87 MB

==================== Drives ================================

Drive c: (ACER) (Fixed) (Total:220.09 GB) (Free:150.22 GB) NTFS (Disk=0 Partition=3)
Drive e: (PQSERVICE) (Fixed) (Total:12.7 GB) (Free:2.11 GB) NTFS (Disk=0 Partition=1)
Drive g: () (Removable) (Total:0.47 GB) (Free:0.46 GB) FAT (Disk=2 Partition=1)
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS
Drive y: (SYSTEM RESERVED) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS (Disk=0 Partition=2) ==>[system with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 233 GB) (Disk ID: 7D247D24)
Partition 1: (Not Active) - (Size=13 GB) - (Type=27)
Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=220 GB) - (Type=07 NTFS)

========================================================
Disk: 2 (Size: 478 MB) (Disk ID: 03C028A1)
Partition 1: (Not Active) - (Size=478 MB) - (Type=06)

LastRegBack: 2013-08-01 06:24

==================== End Of Log ============================

 

is that the right information you requested?

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Please read the following information first.

 

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan also.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

OK, here you go......this should get you going:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........continue on...

If not...rescan with FRST and post the new log

Please download Farbar Recovery Scan Tool and save it to a folder. (64 bit version)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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Thank you for the advice and once again for your help!. I have followed all of your directions and I will eventually in the near future reformat and reinstall and will defintly no longer use it for private or sensitive matters. I would however still like to clean it up to start.

 

 

Here is the fixlog

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 14-08-2013 01
Ran by SYSTEM at 2013-08-14 10:39:08 Run:1
Running from G:\
Boot Mode: Recovery
==============================================

HKU\Amanda\Software\Microsoft\Windows\CurrentVersion\Run\\KeApplet => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Windows\CurrentVersion\Run\\45A.exe => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Windows\CurrentVersion\Run\\12F.exe => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Windows\CurrentVersion\Run\\022.exe => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Windows\CurrentVersion\Run\\LightSQL => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Windows\CurrentVersion\Run\\anshgey => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Windows\CurrentVersion\Run\\enEHQT0aypR.exe => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => Value deleted successfully.
HKU\Amanda\Software\Microsoft\Command Processor\\AutoRun => Value deleted successfully.
C:\Users\Amanda\AppData\Local\FAr1IrIB => Moved successfully.
C:\Users\Amanda\AppData\Roaming\7NN1VmuZ9U6 => Moved successfully.
C:\Users\Amanda\AppData\Local\iFUn71tOWKz => Moved successfully.
C:\ProgramData\oo1oyNvj => Moved successfully.
C:\$Recycle.Bin\S-1-5-21-1561642749-596029933-2687592563-1000\$61d3aa95deee124729c08406980e8fe4 => Moved successfully.
C:\Users\Amanda\AppData\Local\anshgey.dll => Moved successfully.
"C:\Users\Amanda\AppData\Local\FAr1IrIB\enEHQT0aypR.exe" => File/Directory not found.
C:\Users\Amanda\wgsdgsdgdsgsd.exe => Moved successfully.
"C:\Users\Amanda\AppData\Roaming\Apple\{03555926-FDF3-4053-9F14-056668E37A7B}\LicenseValidator.exe " => File/Directory not found.
"C:\Users\Amanda\AppData\Roaming\Microsoft\451C\45A.exe " => File/Directory not found.
"C:\Users\Amanda\AppData\Roaming\Microsoft\05DC\12F.exe " => File/Directory not found.
"C:\Users\Amanda\AppData\Roaming\Microsoft\4CDC\022.exe " => File/Directory not found.
C:\Users\Amanda\AppData\Roaming\WindowsDatabase\lsql.exe  => Moved successfully.
"C:\Users\Amanda\AppData\Local\FAr1IrIB" => File/Directory not found.
C:\Users\Amanda\AppData\Roaming\Microsoft => Moved successfully.
C:\Users\Amanda\AppData\Roaming\WindowsDatabase => Moved successfully.
C:\Users\Amanda\AppData\Roaming\Apple\{03555926-FDF3-4053-9F14-056668E37A7B} => Moved successfully.

==== End of Fixlog ====

 

I can now see my screen!

 

Here is the FRST Scan

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-08-2013 01
Ran by Amanda (administrator) on 14-08-2013 10:53:23
Running from C:\Users\Amanda\Desktop
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal

==================== Processes (Whitelisted) =================

(AMD) C:\Windows\system32\atiesrxx.exe
(AMD) C:\Windows\system32\atieclxx.exe
(Microsoft Corporation) C:\Windows\system32\WLANExt.exe
(Software 2000 Limited) C:\Windows\system32\spool\DRIVERS\x64\3\HP1006MC.EXE
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\dsiwmis.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
(Acer Incorporated) C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
( ) C:\Windows\system32\lxdwcoms.exe
(Acer Group) C:\Program Files\Acer\Acer Updater\UpdaterService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
() C:\Windows\PLFSetI.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
() C:\Program Files (x86)\Lexmark 7600 Series\lxdwmon.exe
(Lexmark International Inc.) C:\Program Files (x86)\Lexmark 7600 Series\ezprint.exe
(Google Inc.) C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
(SanctionedMedia) C:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Microsoft Corporation) C:\Windows\System32\StikyNot.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe
(Acer Incorporated) C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
(Hewlett-Packard Company) C:\Program Files (x86)\HP\HP UT\bin\hppusg.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
(Garmin) C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Ask) C:\Program Files (x86)\Ask.com\Updater\Updater.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
(Egis Technology Inc.) C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LMworker.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) \\?\C:\Windows\system32\wbem\WMIADAP.EXE

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [mwlDaemon] - C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe [349552 2010-02-01] (Egis Technology Inc.)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [10060832 2010-02-08] (Realtek Semiconductor)
HKLM\...\Run: [PLFSetI] - C:\Windows\PLFSetI.exe [206208 2011-04-10] ()
HKLM\...\Run: [synTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1842472 2009-09-17] (Synaptics Incorporated)
HKLM\...\Run: [Acer ePower Management] - C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe [860192 2010-02-05] (Acer Incorporated)
HKLM\...\Run: [lxdwmon.exe] - C:\Program Files (x86)\Lexmark 7600 Series\lxdwmon.exe [676520 2010-02-10] ()
HKLM\...\Run: [EzPrint] - C:\Program Files (x86)\Lexmark 7600 Series\ezprint.exe [131752 2010-02-10] (Lexmark International Inc.)
HKLM\...\Run: [MRT] - C:\Windows\system32\MRT.exe [78185248 2013-07-12] (Microsoft Corporation)
HKCU\...\Run: [swg] - C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2010-04-06] (Google Inc.)
HKCU\...\Run: [smad] - C:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe [37376 2012-01-22] (SanctionedMedia)
HKCU\...\Run: [bitTorrent] - "E:\Bit torrent\BitTorrent.exe"  /MINIMIZED [x]
HKCU\...\Run: [skype] - C:\Program Files (x86)\Skype\Phone\Skype.exe [18705664 2013-01-08] (Skype Technologies S.A.)
HKCU\...\Run: [RESTART_STICKY_NOTES] - C:\Windows\System32\StikyNot.exe [427520 2009-07-13] (Microsoft Corporation)
HKCR\...409d6c4515e9\InprocServer32: [Default-shell32] C:\$Recycle.Bin\S-1-5-21-1561642749-596029933-2687592563-1000\$61d3aa95deee124729c08406980e8fe4\n. ATTENTION! ====> ZeroAccess?
HKLM-x32\...\Run: [NortonOnlineBackupReminder] - C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe [588648 2009-07-24] (Symantec Corporation)
HKLM-x32\...\Run: [suiteTray] - C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe [337264 2010-02-01] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisUpdate] - C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe [201512 2009-12-24] (Egis Technology Inc.)
HKLM-x32\...\Run: [EgisTecPMMUpdate] - C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe [401192 2009-12-24] (Egis Technology Inc.)
HKLM-x32\...\Run: [startCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [98304 2010-01-22] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [LManager] - C:\Program Files (x86)\Launch Manager\LManager.exe [1300560 2010-03-03] (Dritek System Inc.)
HKLM-x32\...\Run: [] -  [x]
HKLM-x32\...\Run: [HPUsageTracking] - C:\Program Files (x86)\HP\HP UT\bin\hppusg.exe [24576 2009-05-11] (Hewlett-Packard Company)
HKLM-x32\...\Run: [hpqSRMon] - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe [150528 2008-07-22] (Hewlett-Packard)
HKLM-x32\...\Run: [HP Software Update] - C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [54840 2007-05-08] (Hewlett-Packard)
HKLM-x32\...\Run: [Garmin Lifetime Updater] - C:\Program Files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe [1466760 2012-06-04] (Garmin)
HKLM-x32\...\Run: [sunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [ApnUpdater] - C:\Program Files (x86)\Ask.com\Updater\Updater.exe [1561768 2012-05-04] (Ask)
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-01-28] (Apple Inc.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [iTunesHelper] - C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-02-20] (Apple Inc.)
HKU\Default\...\RunOnce: [scrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe /default [x]
HKU\Default User\...\RunOnce: [scrSav] - C:\Program Files (x86)\Acer\Screensaver\run_Acer.exe /default [x]
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
ShortcutTarget: McAfee Security Scan Plus.lnk -> C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe (McAfee, Inc.)

==================== Internet (Whitelisted) ====================

ProxyServer: http=127.0.0.1:60384
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.msn.com/?ocid=EIE9HP&PC=UP50
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.msn.com/?ocid=EIE9HP&PC=UP50
URLSearchHook: (No Name) - {00000000-6E41-4FD3-8538-502F5495E5FC} -  No File
URLSearchHook: (No Name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -  No File
URLSearchHook: (No Name) - {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} -  No File
SearchScopes: HKLM-x32 - {BB74DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://search.searchonme.com/?q={searchTerms}
SearchScopes: HKCU - {BB74DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://search.searchonme.com/?q={searchTerms}
SearchScopes: HKCU - {ECB95CC2-0E18-42AC-8311-8DA6658B2E88} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3225826
SearchScopes: HKCU - {F7B6F399-C83C-48EE-AF3E-36648E964ECF} URL = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=kw&q={searchTerms}&locale=&apn_ptnrs=&apn_dtid=OSJ000&apn_uid=D7114B0C-B9BC-4F3A-9AC1-BBBC78133A89&apn_sauid=BF31D4CF-33B3-45AF-BEBF-4B6080D5EDE1
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO-x32: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
BHO-x32: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: Premiumplay Codec-C - {11111111-1111-1111-1111-110011041135} - C:\Program Files (x86)\Premiumplay Codec-C\Premiumplay Codec-C.dll (WebPicks)
BHO-x32: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} -  No File
BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Skype Browser Helper - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
BHO-x32: BitTorrentControl_v12 Toolbar - {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} - C:\Program Files (x86)\BitTorrentControl_v12\prxtbBitT.dll (Conduit Ltd.)
BHO-x32: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
BHO-x32: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
Toolbar: HKLM-x32 - Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll (Ask)
Toolbar: HKLM-x32 - BitTorrentControl_v12 Toolbar - {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} - C:\Program Files (x86)\BitTorrentControl_v12\prxtbBitT.dll (Conduit Ltd.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKCU - No Name - {B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14} -  No File
DPF: HKLM-x32 {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx.com/player/DivXBrowserPlugin.cab
DPF: HKLM-x32 {BEA7310D-06C4-4339-A784-DC3804819809} http://costco.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: HKLM-x32 {C345E174-3E87-4F41-A01C-B066A90A49B4} http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} -  No File
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
Handler-x32: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - c:\Program Files (x86)\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL (Skype Technologies)
Winsock: Catalog5 01 mswsock.dll File Not found (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Winsock: Catalog5-x64 01 mswsock.dll File Not found (Microsoft Corporation) ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Tcpip\Parameters: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12

Chrome:
=======
CHR DefaultSearchURL: (Conduit) - http://search.conduit.com/Results.aspx?q={searchTerms}&SearchSource=49&ctid=CT3225826
CHR DefaultSuggestURL: (Conduit) -       "suggest_url": ""
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\PepperFlash\pepflashplayer.dll No File
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\pdf.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File
CHR Plugin: (Java Platform SE 7 U7) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
CHR Plugin: (Java Deployment Toolkit 7.0.70.11) - C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
CHR Plugin: (Windows Live\u00AE Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll No File
CHR Extension: (BitTorrentControl_v12) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\dknkjnkhedbanphkkpbpcgoblmkbfhlf\2.3.19.11_0
CHR Extension: (Codec-V) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\jpnbdefcbnoefmmcpelplabbkfmfhlho\1.23.72_0
CHR Extension: (Skype Extension) - C:\Users\Amanda\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.3.0.7550_1
CHR HKLM-x32\...\Chrome\Extension: [dknkjnkhedbanphkkpbpcgoblmkbfhlf] - C:\Users\Amanda\AppData\Local\CRE\dknkjnkhedbanphkkpbpcgoblmkbfhlf.crx
CHR HKLM-x32\...\Chrome\Extension: [jpnbdefcbnoefmmcpelplabbkfmfhlho] - C:\Users\Amanda\AppData\Local\Premiumplay Codec-C\Chrome\Premiumplay Codec-C.crx
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx

==================== Services (Whitelisted) =================

S2 lxdwCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\x64\3\\lxdwserv.exe [33960 2009-10-16] (Lexmark International, Inc.)
R2 lxdw_device; C:\Windows\system32\lxdwcoms.exe [1044136 2009-10-16] ( )
S3 McComponentHostService; C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [227232 2010-09-02] (McAfee, Inc.)
S3 MWLService; C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [305520 2010-02-01] (Egis Technology Inc.)

==================== Drivers (Whitelisted) ====================

S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited)

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-08-13 23:08 - 2013-08-13 23:08 - 00000000 ____D C:\FRST
2013-08-13 20:43 - 2013-08-13 20:43 - 00003304 ____N C:\bootsqm.dat

==================== One Month Modified Files and Folders =======

2013-08-14 11:42 - 2012-01-18 08:59 - 00000000 ____D C:\Users\Amanda\AppData\Roaming\Apple
2013-08-14 11:39 - 2011-04-08 06:40 - 00000000 ____D C:\Users\Amanda
2013-08-14 10:49 - 2011-07-03 05:49 - 00000000 ____D C:\ProgramData\boost_interprocess
2013-08-14 10:49 - 2011-06-27 18:51 - 00000000 ____D C:\Users\Amanda\AppData\Roaming\Skype
2013-08-14 10:48 - 2011-04-14 22:03 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-08-14 10:48 - 2009-07-13 22:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-08-14 10:47 - 2009-07-13 21:51 - 00084829 _____ C:\Windows\setupact.log
2013-08-14 10:29 - 2011-04-08 06:39 - 01417893 _____ C:\Windows\WindowsUpdate.log
2013-08-14 10:29 - 2009-07-13 21:45 - 00017600 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-14 10:29 - 2009-07-13 21:45 - 00017600 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-14 08:25 - 2011-04-14 22:04 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-08-14 08:16 - 2012-05-14 05:44 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-08-13 23:08 - 2013-08-13 23:08 - 00000000 ____D C:\FRST
2013-08-13 21:39 - 2009-07-13 22:13 - 00726444 _____ C:\Windows\system32\PerfStringBackup.INI
2013-08-13 20:43 - 2013-08-13 20:43 - 00003304 ____N C:\bootsqm.dat
2013-08-01 19:07 - 2011-06-27 18:52 - 00002147 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-08-01 08:09 - 2009-07-13 20:20 - 00000000 ____D C:\Windows\system32\NDF
2013-07-23 17:52 - 2012-10-24 19:15 - 00000000 ____D C:\Users\Amanda\AppData\Roaming\BitTorrent

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit
ATTENTION: ZeroAccess. Use DeleteJunctionsIndirectory: C:\Windows\system64

LastRegBack: 2013-08-01 07:24

==================== End Of Log ============================

 

Here is the Addition Scan

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-08-2013 01
Ran by Amanda at 2013-08-14 10:55:22
Running from C:\Users\Amanda\Desktop
Boot Mode: Normal
==========================================================

==================== Installed Programs =======================

  
 Update for Microsoft Office 2007 (KB2508958) (x32)
64 Bit HP CIO Components Installer (Version: 6.2.1)
Acer Crystal Eye webcam Ver:1.1.156.128 (x32 Version: 1.1.156.128)
Acer ePower Management (x32 Version: 5.00.3002)
Acer eRecovery Management (x32 Version: 4.05.3007)
Acer Games (x32 Version: 1.0.0.80)
Acer Registration (x32 Version: 1.03.3002)
Acer Updater (x32 Version: 1.02.3001)
Acrobat.com (x32 Version: 1.6.65)
Adobe AIR (x32 Version: 2.7.1.19610)
Adobe Flash Player 11 ActiveX (x32 Version: 11.7.700.224)
Adobe Reader XI (11.0.03) (x32 Version: 11.0.03)
AIO_CDA_ProductContext (x32 Version: 130.0.365.000)
AIO_CDA_Software (x32 Version: 130.0.365.000)
AIO_Scan (x32 Version: 130.0.365.000)
AMD USB Filter Driver (x32 Version: 1.0.14.91)
Apple Application Support (x32 Version: 2.3.3)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (x32 Version: 2.1.3.127)
Ask Toolbar (x32 Version: 1.15.2.0)
Ask Toolbar Updater (HKCU Version: 1.2.1.23037)
ATI Catalyst Install Manager (Version: 3.0.758.0)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.82)
BitTorrent (x32 Version: 7.7.0.27987)
BitTorrentControl_v12 Toolbar (x32 Version: 6.9.0.16)
Blackhawk Striker 2 (x32 Version: 2.2.0.82)
Blasterball 3 (x32 Version: 2.2.0.82)
Bob the Builder Can-Do-Zoo (x32 Version: 2.2.0.82)
Bonjour (Version: 3.0.0.10)
BufferChm (x32 Version: 130.0.331.000)
C3100 (x32 Version: 130.0.365.000)
c3100_Help (x32 Version: 82.0.256.000)
Catalyst Control Center - Branding (x32 Version: 1.00.0000)
Catalyst Control Center Core Implementation (x32 Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full Existing (x32 Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full New (x32 Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Light (x32 Version: 2010.0122.858.16002)
Catalyst Control Center InstallProxy (x32 Version: 2010.0122.858.16002)
Catalyst Control Center Localization All (x32 Version: 2010.0122.858.16002)
CCC Help Chinese Standard (x32 Version: 2010.0122.0857.16002)
CCC Help Chinese Traditional (x32 Version: 2010.0122.0857.16002)
CCC Help Czech (x32 Version: 2010.0122.0857.16002)
CCC Help Danish (x32 Version: 2010.0122.0857.16002)
CCC Help Dutch (x32 Version: 2010.0122.0857.16002)
CCC Help English (x32 Version: 2010.0122.0857.16002)
CCC Help Finnish (x32 Version: 2010.0122.0857.16002)
CCC Help French (x32 Version: 2010.0122.0857.16002)
CCC Help German (x32 Version: 2010.0122.0857.16002)
CCC Help Greek (x32 Version: 2010.0122.0857.16002)
CCC Help Hungarian (x32 Version: 2010.0122.0857.16002)
CCC Help Italian (x32 Version: 2010.0122.0857.16002)
CCC Help Japanese (x32 Version: 2010.0122.0857.16002)
CCC Help Korean (x32 Version: 2010.0122.0857.16002)
CCC Help Norwegian (x32 Version: 2010.0122.0857.16002)
CCC Help Polish (x32 Version: 2010.0122.0857.16002)
CCC Help Portuguese (x32 Version: 2010.0122.0857.16002)
CCC Help Russian (x32 Version: 2010.0122.0857.16002)
CCC Help Spanish (x32 Version: 2010.0122.0857.16002)
CCC Help Swedish (x32 Version: 2010.0122.0857.16002)
CCC Help Thai (x32 Version: 2010.0122.0857.16002)
CCC Help Turkish (x32 Version: 2010.0122.0857.16002)
ccc-core-static (x32 Version: 2010.0122.858.16002)
ccc-utility64 (Version: 2010.0122.858.16002)
Compatibility Pack for the 2007 Office system (x32 Version: 12.0.6612.1000)
Copy (x32 Version: 130.0.428.000)
CyberLink PowerDVD 9 (x32 Version: 9.0.2719.50)
Destinations (x32 Version: 130.0.0.0)
DeviceDiscovery (x32 Version: 130.0.465.000)
Diner Dash (x32 Version: 2.2.0.82)
DocProc (x32 Version: 13.0.0.0)
dows Driver Package - Broadcom HIDClass  (07/28/2009 6.2.0.9800) (Version: 07/28/2009 6.2.0.9800)
DriverTuner 3.1.0.0 (x32 Version: 3.1.0.0)
Escape Rosecliff Island (x32 Version: 2.2.0.82)
eSobi v2 (x32 Version: 2.0.4.000274)
Faerie Solitaire (x32 Version: 2.2.0.82)
FATE - The Traitor Soul (x32 Version: 2.2.0.82)
Fax (x32 Version: 130.0.418.000)
Garmin City Navigator North America NT 2013.20 Update (x32 Version: 16.20.0.0)
Garmin Communicator Plugin x64 (Version: 4.0.3)
Garmin Lifetime Updater (x32 Version: 2.1.11)
Google Chrome (x32 Version: 28.0.1500.95)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0)
Google Toolbar for Internet Explorer (x32 Version: 7.5.4209.2358)
Google Update Helper (x32 Version: 1.3.21.153)
GPBaseService2 (x32 Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP LaserJet P1000 series (x32)
HP Photosmart All-In-One Driver Software 13.0 Rel. A (Version: 13.0)
HP Photosmart Essential 3.5 (Version: 3.5)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (x32 Version: 4.000.011.006)
HPPhotoGadget (x32 Version: 130.0.282.000)
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000)
HPPhotosmartEssential (x32 Version: 2.04.0000)
hppMSRedist (x32 Version: 1.00.0000)
HPProductAssistant (x32 Version: 130.0.371.000)
hppusgP1000 (x32 Version: 1.1.0.1)
HPSSupply (x32 Version: 130.0.371.000)
iCloud (Version: 2.1.2.8)
Identity Card (x32 Version: 1.00.3003)
Insaniquarium Deluxe (x32 Version: 2.2.0.82)
iTunes (Version: 11.0.2.26)
Java 7 Update 9 (x32 Version: 7.0.90)
Java Auto Updater (x32 Version: 2.1.9.0)
Java 6 Update 26 (x32 Version: 6.0.260)
Java 6 Update 3 (x32 Version: 1.6.0.30)
Jewel Quest (x32 Version: 2.2.0.82)
Jewel Quest Solitaire 3 (x32 Version: 2.2.0.82)
Junk Mail filter update (x32 Version: 14.0.8089.726)
Launch Manager (x32 Version: 4.0.7)
Lexmark 7600 Series
MarketResearch (x32 Version: 130.0.374.000)
McAfee Security Scan Plus (x32 Version: 2.1.121.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3) (x32)
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (x32 Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Office Suite Activation Assistant (x32 Version: 2.9)
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (x32 Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (x32 Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (x32 Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (x32 Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (x32 Version: 9.0.30729.6161)
Microsoft Works (x32 Version: 9.7.0621)
MrvlUsgTracking (x32 Version: 1.0.7)
MrvlUsgTracking64 (Version: 1.0.1)
MSVCRT (x32 Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (x32 Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (x32 Version: 4.20.9876.0)
MyWinLocker (x32 Version: 3.1.206.0)
MyWinLocker Suite (x32 Version: 3.1.206.0)
Network64 (Version: 130.0.572.000)
Norton Online Backup (x32 Version: 1.2.0.36)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Penguins! (x32 Version: 2.2.0.82)
Polar Bowler (x32 Version: 2.2.0.82)
Polar Golfer (x32 Version: 2.2.0.82)
Premiumplay Codec-C (x32 Version: 1.6.146.147)
Realtek High Definition Audio Driver (x32 Version: 6.0.1.6043)
Realtek USB 2.0 Card Reader (x32 Version: 6.1.7600.30113)
SanctionedMedia (HKCU Version: 4.5.0.0)
Scan (x32 Version: 13.0.0.0)
Shop for HP Supplies (Version: 13.0)
Shredder (Version: 2.0.5.0)
Shredder (x32 Version: 2.0.5.0)
Skype Toolbars (x32 Version: 5.3.7555)
Skype™ 6.1 (x32 Version: 6.1.129)
SmartWebPrinting (x32 Version: 130.0.457.000)
SolutionCenter (x32 Version: 130.0.373.000)
Status (x32 Version: 130.0.469.000)
Synaptics Pointing Device Driver (Version: 14.0.6.0)
The Price is Right (x32 Version: 2.2.0.82)
Toolbox (x32 Version: 130.0.648.000)
TrayApp (x32 Version: 130.0.422.000)
UnloadSupport (x32 Version: 11.0.0)
Update for 2007 Microsoft Office System (KB967642) (x32)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (x32 Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (x32 Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (x32 Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (x32 Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (x32)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (x32)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition (x32)
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition (x32)
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition (x32)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (x32)
Update for Microsoft Office Excel 2007 Help (KB963678) (x32)
Update for Microsoft Office OneNote 2007 Help (KB963670) (x32)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (x32)
Update for Microsoft Office Script Editor Help (KB963671) (x32)
Update for Microsoft Office Word 2007 Help (KB963665) (x32)
Update Installer for WildTangent Games App (x32)
Virtual Families (x32 Version: 2.2.0.82)
Virtual Villagers - A New Home (x32 Version: 2.2.0.82)
WebReg (x32 Version: 130.0.132.017)
Welcome Center (x32 Version: 1.00.3013)
WIDCOMM Bluetooth Software (Version: 6.2.1.1200)
WildTangent Games App (x32 Version: 4.0.9.8)
Windows Driver Package - Broadcom Bluetooth  (01/06/2010 6.2.0.9416) (Version: 01/06/2010 6.2.0.9416)
Windows Driver Package - Broadcom Bluetooth  (07/30/2009 6.2.0.9405) (Version: 07/30/2009 6.2.0.9405)
Windows Live Call (x32 Version: 14.0.8064.0206)
Windows Live Communications Platform (x32 Version: 14.0.8064.206)
Windows Live Essentials (x32 Version: 14.0.8089.0726)
Windows Live Essentials (x32 Version: 14.0.8089.726)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Mail (x32 Version: 14.0.8089.0726)
Windows Live Messenger (x32 Version: 14.0.8089.0726)
Windows Live Movie Maker (x32 Version: 14.0.8091.0730)
Windows Live Photo Gallery (x32 Version: 14.0.8081.709)
Windows Live Sync (x32 Version: 14.0.8089.726)
Windows Live Writer (x32 Version: 14.0.8089.0726)
Yahoo! Toolbar (x32)
Yahtzee (x32 Version: 2.2.0.82)
Zuma Deluxe (x32 Version: 2.2.0.82)

==================== Restore Points  =========================

24-06-2013 14:13:10 Windows Update
30-06-2013 23:18:10 Windows Update
12-07-2013 21:59:43 Windows Update
01-08-2013 14:31:53 Scheduled Checkpoint

==================== Hosts content: ==========================

2009-07-13 19:34 - 2009-06-10 14:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {05D8F6B1-D1D3-494B-903B-EFC8F5F5954C} - System32\Tasks\Scheduled Update for Ask Toolbar => C:\Program Files (x86)\Ask.com\UpdateTask.exe [2012-05-04] ()
Task: {54748E55-3EB6-4FB3-8A70-1276816AC48E} - System32\Tasks\Installation App Launcher => C:\Program Files (x86)\Lexmark 7600 Series\ezprint.exe [2010-02-10] (Lexmark International Inc.)
Task: {6272FFE4-C892-4E62-89B2-68F31820C166} - System32\Tasks\{6F11344F-6AB9-4C74-AFD7-0D426F77DD9A} => C:\Program Files (x86)\Skype\\Phone\Skype.exe [2013-01-08] (Skype Technologies S.A.)
Task: {6F3CE6A1-16C8-4D65-B025-822172F79CB2} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-12] (Adobe Systems Incorporated)
Task: {A1530839-0D5A-4462-AE8D-EAC144682C59} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-04-14] (Google Inc.)
Task: {A8D4461F-EE4D-4400-ADD3-9B0C7971526A} - System32\Tasks\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task
Task: {BF7EDF46-4A19-45B5-AF23-6CC1C7B5C45F} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {C1294300-5B6F-4450-9CD4-2DF78BDE76EA} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-04-14] (Google Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Faulty Device Manager Devices =============

Name: Ethernet Controller
Description: Ethernet Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

==================== Event log errors: =========================

Application errors:
==================
Error: (08/13/2013 07:12:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 24490160

Error: (08/13/2013 07:12:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 24490160

Error: (08/13/2013 07:12:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/13/2013 09:24:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15741

Error: (08/13/2013 09:24:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15741

Error: (08/13/2013 09:24:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/13/2013 09:08:54 AM) (Source: Application Hang) (User: )
Description: The program SoftwareUpdate.exe version 2.1.3.127 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 13f4

Start Time: 01ce97062ec3d865

Termination Time: 63

Application Path: C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe

Report Id: 9d6400b0-0432-11e3-8acd-88e96e535177

Error: (08/13/2013 09:08:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 89450459

Error: (08/13/2013 09:08:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 89450459

Error: (08/13/2013 09:08:07 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

System errors:
=============
Error: (08/14/2013 10:48:04 AM) (Source: Service Control Manager) (User: )
Description: The lxdwCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (08/14/2013 10:48:04 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the lxdwCATSCustConnectService service to connect.

Error: (08/14/2013 10:31:31 AM) (Source: Service Control Manager) (User: )
Description: The lxdwCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (08/14/2013 10:31:31 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the lxdwCATSCustConnectService service to connect.

Error: (08/14/2013 10:25:43 AM) (Source: Service Control Manager) (User: )
Description: The lxdwCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (08/14/2013 10:25:43 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the lxdwCATSCustConnectService service to connect.

Error: (08/14/2013 08:36:54 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
AFD
DfsC
discache
mwlPSDFilter
mwlPSDNServ
mwlPSDVDisk
NetBIOS
NetBT
nsiproxy
Psched
rdbss
spldr
tdx
vwififlt
Wanarpv6
WfpLwf

Error: (08/14/2013 08:36:54 AM) (Source: Service Control Manager) (User: )
Description: The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:
%%1068

Error: (08/14/2013 08:36:54 AM) (Source: Service Control Manager) (User: )
Description: The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%1068

Error: (08/14/2013 08:36:54 AM) (Source: Service Control Manager) (User: )
Description: The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%1068

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-04-28 12:37:52.377
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-28 12:37:07.325
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-28 12:37:01.857
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-23 17:58:47.773
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-11 23:04:06.685
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-04-01 17:16:31.182
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-29 15:36:10.660
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-29 15:26:25.177
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-26 16:42:48.911
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

  Date: 2013-03-24 15:52:42.082
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

==================== Memory info ===========================

Percentage of memory in use: 57%
Total physical RAM: 1790.17 MB
Available physical RAM: 756.57 MB
Total Pagefile: 3580.34 MB
Available Pagefile: 2222.21 MB
Total Virtual: 8192 MB
Available Virtual: 8191.85 MB

==================== Drives ================================

Drive c: (ACER) (Fixed) (Total:220.09 GB) (Free:149.93 GB) NTFS (Disk=0 Partition=3)
Drive d: () (Removable) (Total:0.47 GB) (Free:0.47 GB) FAT (Disk=1 Partition=1)

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 233 GB) (Disk ID: 7D247D24)
Partition 1: (Not Active) - (Size=13 GB) - (Type=27)
Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=220 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (Size: 478 MB) (Disk ID: 03C028A1)
Partition 1: (Not Active) - (Size=478 MB) - (Type=06)

==================== End Of Log ============================

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This part of the fix has to be done in normal mode:

Download the attached fixlist.txt to the same folder as FRST.

Run FRST and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Then......

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Done and Everything is working! You are amazing!

 

Fixlog

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 14-08-2013 01
Ran by Amanda at 2013-08-14 12:08:14 Run:2
Running from C:\Users\Amanda\Desktop
Boot Mode: Normal
==============================================

HKCU\Software\Classes\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} => Key deleted successfully.
"C:\$Recycle.Bin\S-1-5-21-1561642749-596029933-2687592563-1000\$61d3aa95deee124729c08406980e8fe4\n. " => File/Directory not found.
"C:\Windows\system64" => Deleting reparse point and unlocking started.
"C:\Windows\system64" => Deleting reparse point and unlocking done.
"C:\Windows\system64" => Deleting reparse point and unlocking completed.

==== End of Fixlog ====

 

System Log

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

Java version: 1.6.0_26

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.695000 GHz
Memory total: 1877131264, free: 787451904

No address found
No address found
Downloaded database version: v2013.08.14.06
Initializing...
------------ Kernel report ------------
     08/14/2013 12:10:49
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atipmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\USBSTOR.SYS
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\lpk.dll
\Windows\System32\ole32.dll
\Windows\System32\setupapi.dll
\Windows\System32\shell32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\comdlg32.dll
\Windows\System32\wininet.dll
\Windows\System32\psapi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\gdi32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\nsi.dll
\Windows\System32\msctf.dll
\Windows\System32\shlwapi.dll
\Windows\System32\user32.dll
\Windows\System32\kernel32.dll
\Windows\System32\normaliz.dll
\Windows\System32\difxapi.dll
\Windows\System32\sechost.dll
\Windows\System32\advapi32.dll
\Windows\System32\usp10.dll
\Windows\System32\clbcatq.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8003693790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000073\
Lower Device Object: 0xfffffa8003732b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8001f8a790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8001f75680
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8001f8a790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8001f8a2c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8001f8a790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8001f75680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 7D247D24

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 26624000

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 26626048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 26830848  Numsec = 461564272

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8003693790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800351cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003693790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80037206e0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8003732b60, DeviceName: \Device\00000073\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3C028A1

Partition information:

    Partition 0 type is Other (0x6)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 64  Numsec = 978880

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 501219328 bytes
Sector size: 512 bytes

Done!
Infected: c:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe --> [Trojan.Agent]
Infected: HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Smad --> [Trojan.Agent]
Infected: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Smad --> [Trojan.Agent]
Infected: c:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe --> [Trojan.Agent]
Infected: c:\Users\Amanda\AppData\Roaming\java.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\1D2F7.exe --> [backdoor.Bot]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\2C427.exe --> [backdoor.Bot]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\43DA3.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\65D37.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\69136.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\7E14C.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\83C45.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\844A7.exe --> [backdoor.Bot]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\8FF37.exe --> [backdoor.Bot]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\9B177.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\A81C6.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\B1CC7.exe --> [backdoor.Bot]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\B56D6.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\C0FC6.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\CA287.exe --> [backdoor.Bot]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\CFC37.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\E0FB6.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\EBD16.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\EE367.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Roaming\CA4C8\F8B77.exe --> [Trojan.Dropper.PE4]
Infected: c:\Users\Amanda\AppData\Local\Temp\1jfuweif.exe --> [Trojan.Proxy.ED]
Infected: c:\Users\Amanda\AppData\Local\Temp\msimg32.dll --> [Trojan.VBInject]
Infected: c:\$Recycle.Bin\S-1-5-21-1561642749-596029933-2687592563-1000\$RB1FF30BD --> [Trojan.VBInject]
Infected: c:\Users\Amanda\AppData\Local\Temp\Low\jar_cache58354.tmp --> [Trojan.FakeMS]
Infected: c:\Users\Amanda\AppData\Local\Temp\Low\jar_cache58355.tmp --> [Trojan.FakeMS]
Infected: c:\Users\Amanda\AppData\Local\Temp\Low\jar_cache58356.tmp --> [Trojan.FakeMS]
Infected: c:\Users\Amanda\AppData\Local\Temp\Addons\77CD525F\mytools.exe --> [Adware.Agent]
Infected: c:\Users\Amanda\Downloads\XvidSetup (1).exe --> [Adware.Agent]
Infected: c:\Users\Amanda\Downloads\XvidSetup.exe --> [Adware.Agent]
Scan finished
Creating System Restore point...
Cleaning up...
Removal scheduling successful. System shutdown needed.
System shutdown occurred
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.1.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

Java version: 1.6.0_26

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.695000 GHz
Memory total: 1877131264, free: 909557760

Downloaded database version: v2013.08.14.07
Initializing...
------------ Kernel report ------------
     08/14/2013 12:56:24
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\AtiPcie.sys
\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atipmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\drivers\mouclass.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\drivers\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\shell32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\comdlg32.dll
\Windows\System32\sechost.dll
\Windows\System32\imagehlp.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa8003285790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000006e\
Lower Device Object: 0xfffffa8003273060
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8001f8b060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8001f76680
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8001f8b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8001f8bb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8001f8b060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8001f76680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 7D247D24

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 26624000

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 26626048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 26830848  Numsec = 461564272

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa8003285790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003284040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8003285790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8003281ab0, DeviceName: Unknown, DriverName: \Driver\usbfilter\
DevicePointer: 0xfffffa8003273060, DeviceName: \Device\0000006e\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 3C028A1

Partition information:

    Partition 0 type is Other (0x6)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 64  Numsec = 978880

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 501219328 bytes
Sector size: 512 bytes

Done!
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_26626048_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_1_r.mbam...
Removal finished

 

mbar log

 

Malwarebytes Anti-Rootkit BETA 1.06.1.1005
www.malwarebytes.org

Database version: v2013.08.14.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Amanda :: AMANDA-PC [administrator]

14/08/2013 12:10:57 PM
mbar-log-2013-08-14 (12-10-57).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 247190
Time elapsed: 25 minute(s), 48 second(s)

Memory Processes Detected: 1
c:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe (Trojan.Agent) -> 2852 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Smad (Trojan.Agent) -> Delete on reboot.

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Smad (Trojan.Agent) -> Data: "C:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe" -> Delete on reboot.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 31
c:\Users\Amanda\AppData\Local\SanctionedMedia\Smad\Smad.exe (Trojan.Agent) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\java.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\1D2F7.exe (Backdoor.Bot) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\2C427.exe (Backdoor.Bot) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\43DA3.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\65D37.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\69136.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\7E14C.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\83C45.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\844A7.exe (Backdoor.Bot) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\8FF37.exe (Backdoor.Bot) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\9B177.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\A81C6.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\B1CC7.exe (Backdoor.Bot) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\B56D6.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\C0FC6.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\CA287.exe (Backdoor.Bot) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\CFC37.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\E0FB6.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\EBD16.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\EE367.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Roaming\CA4C8\F8B77.exe (Trojan.Dropper.PE4) -> Delete on reboot.
c:\Users\Amanda\AppData\Local\Temp\1jfuweif.exe (Trojan.Proxy.ED) -> Delete on reboot.
c:\Users\Amanda\AppData\Local\Temp\msimg32.dll (Trojan.VBInject) -> Delete on reboot.
c:\$Recycle.Bin\S-1-5-21-1561642749-596029933-2687592563-1000\$RB1FF30BD (Trojan.VBInject) -> Delete on reboot.
c:\Users\Amanda\AppData\Local\Temp\Low\jar_cache58354.tmp (Trojan.FakeMS) -> Delete on reboot.
c:\Users\Amanda\AppData\Local\Temp\Low\jar_cache58355.tmp (Trojan.FakeMS) -> Delete on reboot.
c:\Users\Amanda\AppData\Local\Temp\Low\jar_cache58356.tmp (Trojan.FakeMS) -> Delete on reboot.
c:\Users\Amanda\AppData\Local\Temp\Addons\77CD525F\mytools.exe (Adware.Agent) -> Delete on reboot.
c:\Users\Amanda\Downloads\XvidSetup (1).exe (Adware.Agent) -> Delete on reboot.
c:\Users\Amanda\Downloads\XvidSetup.exe (Adware.Agent) -> Delete on reboot.

Physical Sectors Detected: 0
(No malicious items detected)

(end)

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Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Alrighty...done and log is below

 

ComboFix 13-08-14.02 - Amanda 14/08/2013  15:45:37.1.1 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.2.1033.18.1790.828 [GMT -7:00]
Running from: c:\users\Amanda\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KEY4A1BS\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\LP
c:\users\Amanda\AppData\Roaming\Help\coredb\storage
c:\windows\system64
c:\windows\Temp\log.txt
.
Infected copy of c:\windows\SysWow64\user32.dll was found and disinfected
Restored copy from - c:\combofix\HarddiskVolumeShadowCopy5_!Windows!SysWOW64!user32.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-14 to 2013-08-14  )))))))))))))))))))))))))))))))
.
.
2013-08-14 22:32 . 2013-08-14 22:32 -------- d-----w- c:\program files (x86)\WhiteSmoke_New
2013-08-14 22:32 . 2013-08-14 22:32 -------- d-----w- c:\users\Amanda\AppData\Local\SwvUpdater
2013-08-14 21:14 . 2013-08-14 21:38 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-08-14 19:09 . 2013-08-14 19:09 -------- d-----w- c:\programdata\Malwarebytes
2013-08-14 18:26 . 2013-08-14 19:55 -------- d-----w- c:\windows\system32\MRT
2013-08-14 15:15 . 2013-07-09 05:03 3913664 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-08-14 15:15 . 2013-07-09 05:03 3968960 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-08-14 15:15 . 2013-07-09 06:03 5550528 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-14 15:15 . 2013-07-09 05:54 1732032 ----a-w- c:\windows\system32\ntdll.dll
2013-08-14 15:15 . 2013-07-09 05:53 243712 ----a-w- c:\windows\system32\wow64.dll
2013-08-14 15:15 . 2013-07-09 04:53 1292192 ----a-w- c:\windows\SysWow64\ntdll.dll
2013-08-14 15:15 . 2013-07-09 02:49 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-08-14 15:15 . 2013-07-09 04:52 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-08-14 15:15 . 2013-07-09 02:49 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-08-14 15:15 . 2013-07-09 02:49 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-08-14 15:15 . 2013-07-09 02:49 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-08-14 15:15 . 2013-06-15 04:32 39936 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-08-14 15:15 . 2013-07-06 06:03 1910208 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-08-14 06:08 . 2013-08-14 06:08 -------- d-----w- C:\FRST
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-14 18:26 . 2011-04-15 06:55 78161360 ----a-w- c:\windows\system32\MRT.exe
2013-07-09 04:45 . 2013-08-14 15:15 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-06-22 10:39 . 2013-06-22 10:39 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-06-22 10:39 . 2013-06-22 10:39 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-06-22 10:39 . 2013-06-22 10:39 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-06-22 10:39 . 2013-06-22 10:39 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-06-22 10:39 . 2013-06-22 10:39 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-06-22 10:39 . 2013-06-22 10:39 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-06-22 10:39 . 2013-06-22 10:39 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-06-22 10:39 . 2013-06-22 10:39 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-06-22 10:38 . 2013-06-22 10:38 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-06-22 10:38 . 2013-06-22 10:38 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-06-22 10:38 . 2013-06-22 10:38 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-06-22 10:38 . 2013-06-22 10:38 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-06-22 10:38 . 2013-06-22 10:38 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-06-22 10:38 . 2013-06-22 10:38 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-06-22 10:38 . 2013-06-22 10:38 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-06-22 10:38 . 2013-06-22 10:38 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-06-22 10:38 . 2013-06-22 10:38 81408 ----a-w- c:\windows\system32\icardie.dll
2013-06-22 10:38 . 2013-06-22 10:38 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-06-22 10:38 . 2013-06-22 10:38 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-06-22 10:38 . 2013-06-22 10:38 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-06-22 10:38 . 2013-06-22 10:38 441856 ----a-w- c:\windows\system32\html.iec
2013-06-22 10:38 . 2013-06-22 10:38 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-06-22 10:38 . 2013-06-22 10:38 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-06-22 10:38 . 2013-06-22 10:38 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-06-22 10:38 . 2013-06-22 10:38 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-06-22 10:38 . 2013-06-22 10:38 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-06-22 10:38 . 2013-06-22 10:38 235008 ----a-w- c:\windows\system32\url.dll
2013-06-22 10:38 . 2013-06-22 10:38 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-06-22 10:38 . 2013-06-22 10:38 216064 ----a-w- c:\windows\system32\msls31.dll
2013-06-22 10:38 . 2013-06-22 10:38 197120 ----a-w- c:\windows\system32\msrating.dll
2013-06-22 10:38 . 2013-06-22 10:38 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-06-22 10:38 . 2013-06-22 10:38 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-06-22 10:38 . 2013-06-22 10:38 144896 ----a-w- c:\windows\system32\wextract.exe
2013-06-22 10:38 . 2013-06-22 10:38 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-06-22 10:38 . 2013-06-22 10:38 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-06-22 10:38 . 2013-06-22 10:38 102912 ----a-w- c:\windows\system32\inseng.dll
2013-06-22 10:38 . 2013-06-22 10:38 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-06-22 10:38 . 2013-06-22 10:38 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-06-22 10:38 . 2013-06-22 10:38 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-06-22 10:38 . 2013-06-22 10:38 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-06-22 10:38 . 2013-06-22 10:38 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-06-22 10:38 . 2013-06-22 10:38 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-06-22 10:38 . 2013-06-22 10:38 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-06-22 10:38 . 2013-06-22 10:38 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-06-22 10:38 . 2013-06-22 10:38 149504 ----a-w- c:\windows\system32\occache.dll
2013-06-22 10:38 . 2013-06-22 10:38 13824 ----a-w- c:\windows\system32\mshta.exe
2013-06-22 10:38 . 2013-06-22 10:38 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-06-22 10:38 . 2013-06-22 10:38 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-06-22 10:38 . 2013-06-22 10:38 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-06-22 10:34 . 2013-06-22 10:34 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 648192 ----a-w- c:\windows\system32\d3d10level9.dll
2013-06-22 10:34 . 2013-06-22 10:34 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll
2013-06-22 10:34 . 2013-06-22 10:34 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-06-22 10:34 . 2013-06-22 10:34 465920 ----a-w- c:\windows\system32\WMPhoto.dll
2013-06-22 10:34 . 2013-06-22 10:34 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll
2013-06-22 10:34 . 2013-06-22 10:34 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 3928064 ----a-w- c:\windows\system32\d2d1.dll
2013-06-22 10:34 . 2013-06-22 10:34 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2013-06-22 10:34 . 2013-06-22 10:34 363008 ----a-w- c:\windows\system32\dxgi.dll
2013-06-22 10:34 . 2013-06-22 10:34 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2013-06-22 10:34 . 2013-06-22 10:34 333312 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-06-22 10:34 . 2013-06-22 10:34 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 296960 ----a-w- c:\windows\system32\d3d10core.dll
2013-06-22 10:34 . 2013-06-22 10:34 293376 ----a-w- c:\windows\SysWow64\dxgi.dll
2013-06-22 10:34 . 2013-06-22 10:34 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2013-06-22 10:34 . 2013-06-22 10:34 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2013-06-22 10:34 . 2013-06-22 10:34 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2013-06-22 10:34 . 2013-06-22 10:34 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-06-22 10:34 . 2013-06-22 10:34 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll
2013-06-22 10:34 . 2013-06-22 10:34 221184 ----a-w- c:\windows\system32\UIAnimation.dll
2013-06-22 10:34 . 2013-06-22 10:34 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll
2013-06-22 10:34 . 2013-06-22 10:34 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll
2013-06-22 10:34 . 2013-06-22 10:34 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-06-22 10:34 . 2013-06-22 10:34 194560 ----a-w- c:\windows\system32\d3d10_1.dll
2013-06-22 10:34 . 2013-06-22 10:34 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll
2013-06-22 10:34 . 2013-06-22 10:34 1682432 ----a-w- c:\windows\system32\XpsPrint.dll
2013-06-22 10:34 . 2013-06-22 10:34 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2013-06-22 10:34 . 2013-06-22 10:34 1238528 ----a-w- c:\windows\system32\d3d10.dll
2013-06-22 10:34 . 2013-06-22 10:34 1175552 ----a-w- c:\windows\system32\FntCache.dll
2013-06-22 10:34 . 2013-06-22 10:34 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2013-06-22 10:34 . 2013-06-22 10:34 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll
2013-06-22 10:34 . 2013-06-22 10:34 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-06-22 10:34 . 2013-06-22 10:34 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-06-12 13:50 . 2012-05-14 12:44 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-12 13:50 . 2011-09-03 18:29 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2012-05-04 1519272]
"{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}"= "c:\program files (x86)\BitTorrentControl_v12\prxtbBitT.dll" [2011-05-09 176936]
"{739df940-c5ee-4bab-9d7e-270894ae687a}"= "c:\program files (x86)\WhiteSmoke_New\prxtbWhit.dll" [2013-07-17 226592]
.
[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]
.
[HKEY_CLASSES_ROOT\clsid\{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}]
.
[HKEY_CLASSES_ROOT\clsid\{739df940-c5ee-4bab-9d7e-270894ae687a}]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{11111111-1111-1111-1111-110011041135}]
2012-01-17 17:46 470528 ----a-w- c:\program files (x86)\Premiumplay Codec-C\Premiumplay Codec-C.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{739df940-c5ee-4bab-9d7e-270894ae687a}]
2013-07-17 08:53 226592 ----a-w- c:\program files (x86)\WhiteSmoke_New\prxtbWhit.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}]
2011-05-09 09:49 176936 ----a-w- c:\program files (x86)\BitTorrentControl_v12\prxtbBitT.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2012-05-04 18:43 1519272 ----a-w- c:\program files (x86)\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2012-05-04 1519272]
"{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}"= "c:\program files (x86)\BitTorrentControl_v12\prxtbBitT.dll" [2011-05-09 176936]
"{739df940-c5ee-4bab-9d7e-270894ae687a}"= "c:\program files (x86)\WhiteSmoke_New\prxtbWhit.dll" [2013-07-17 226592]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CLASSES_ROOT\clsid\{b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14}]
.
[HKEY_CLASSES_ROOT\clsid\{739df940-c5ee-4bab-9d7e-270894ae687a}]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2010-02-01 18:03 120176 ----a-w- c:\program files (x86)\EgisTec MyWinLocker\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-04-07 39408]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-01-08 18705664]
"ConduitFloatingPlugin_klibnahbojhkanfgaglnlalfkgpcppfi"="c:\program files (x86)\Conduit\CT3289847\plugins\TBVerifier.dll" [1623-04-06 287008]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"NortonOnlineBackupReminder"="c:\program files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" [2009-07-24 588648]
"SuiteTray"="c:\program files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe" [2010-02-01 337264]
"EgisUpdate"="c:\program files (x86)\EgisTec IPS\EgisUpdate.exe" [2009-12-25 201512]
"EgisTecPMMUpdate"="c:\program files (x86)\EgisTec IPS\PmmUpdate.exe" [2009-12-25 401192]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-01-22 98304]
"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2010-03-04 1300560]
"HPUsageTracking"="c:\program files (x86)\HP\HP UT\bin\hppusg.exe" [2009-05-11 24576]
"hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Garmin Lifetime Updater"="c:\program files (x86)\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-06-04 1466760]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"ApnUpdater"="c:\program files (x86)\Ask.com\Updater\Updater.exe" [2012-05-04 1561768]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2010-1-12 1082656]
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe [2010-9-2 255536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"HideSCAHealth"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R2 lxdwCATSCustConnectService;lxdwCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxdwserv.exe;c:\windows\SYSNATIVE\spool\DRIVERS\x64\3\\lxdwserv.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 btusbflt;Bluetooth USB Filter;c:\windows\system32\drivers\btusbflt.sys;c:\windows\SYSNATIVE\drivers\btusbflt.sys [x]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys;c:\windows\SYSNATIVE\DRIVERS\btwl2cap.sys [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe;c:\program files (x86)\Google\Update\GoogleUpdate.exe [x]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe;c:\program files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [x]
R3 MWLService;MyWinLocker Service;c:\program files (x86)\EgisTec MyWinLocker\x86\MWLService.exe;c:\program files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDFilter.sys [x]
S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDNServ.sys [x]
S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDVDisk.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]
S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [x]
S2 GREGService;GREGService;c:\program files (x86)\Acer\Registration\GREGsvc.exe;c:\program files (x86)\Acer\Registration\GREGsvc.exe [x]
S2 lxdw_device;lxdw_device;c:\windows\system32\lxdwcoms.exe;c:\windows\SYSNATIVE\lxdwcoms.exe [x]
S2 Updater Service;Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe;c:\program files\Acer\Acer Updater\UpdaterService.exe [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ    hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-02 01:55 1173456 ----a-w- c:\program files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-14 13:50]
.
2013-08-14 c:\windows\Tasks\AmiUpdXp.job
- c:\users\Amanda\AppData\Local\SwvUpdater\Updater.exe [2013-08-14 22:31]
.
2013-08-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-15 05:03]
.
2013-08-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-04-15 05:03]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2010-02-01 18:06 137584 ----a-w- c:\program files (x86)\EgisTec MyWinLocker\x64\PSDProtect.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"mwlDaemon"="c:\program files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe" [2010-02-01 349552]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-02-09 10060832]
"PLFSetI"="c:\windows\PLFSetI.exe" [2011-04-11 206208]
"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2010-02-06 860192]
"lxdwmon.exe"="c:\program files (x86)\Lexmark 7600 Series\lxdwmon.exe" [2010-02-10 676520]
"EzPrint"="c:\program files (x86)\Lexmark 7600 Series\ezprint.exe" [2010-02-10 131752]
.
------- Supplementary Scan -------
.

uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyServer = http=127.0.0.1:60384
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-BitTorrent - e:\bit torrent\BitTorrent.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe
Toolbar-Locked - (no file)
WebBrowser-{B6AC5E3C-5CEB-4E72-B451-F0E1BA983C14} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-BitTorrent - e:\bit torrent\BitTorrent.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1561642749-596029933-2687592563-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (S-1-5-21-1561642749-596029933-2687592563-1000)
@Denied: (2) (LocalSystem)
"Progid"="Microsoft Internet Mail Message WLMail"
.
[HKEY_USERS\S-1-5-21-1561642749-596029933-2687592563-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (S-1-5-21-1561642749-596029933-2687592563-1000)
@Denied: (2) (LocalSystem)
"Progid"="Microsoft Internet Mail VCard WLMail"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
.
**************************************************************************
.
Completion time: 2013-08-14  16:18:42 - machine was rebooted
ComboFix-quarantined-files.txt  2013-08-14 23:18
.
Pre-Run: 163,421,855,744 bytes free
Post-Run: 171,491,737,600 bytes free
.
- - End Of File - - E21748507A0AF80FC3C2F01C78646901
5C616939100B85E558DA92B899A0FC36
 

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ComboFix found and replaced an infected file:
 

Infected copy of c:\windows\SysWow64\user32.dll was found and disinfected
Restored copy from - c:\combofix\HarddiskVolumeShadowCopy5_!Windows!SysWOW64!user32.dll

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Lets check for any adware while you're here:


Please download AdwCleaner from here and save it on your Desktop.
 

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :
· Adwares (software ads)
· PUP/LPI (Potentially Undesirable Program)
· Toolbars
· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  • Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  • Now click on the Search tab.
  • Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:
Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.
If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.




Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.


MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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