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This PUM.UserWLoad keeps coming back.


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Malwarebytes always detects this thing and keeps coming back after I delete it. Please help me.

I've read some threads here that has the same problem but I need the exact way to do it. More power and thanks in advance

 

Malwarebyte log:

 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.08.10.03
 
Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
neil :: NEIL-PC [administrator]
 
Protection: Enabled
 
8/11/2013 4:11:01 PM
mbam-log-2013-08-11 (16-11-01).txt
 
Scan type: Flash scan
Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Registry | File System | P2P
Objects scanned: 184895
Time elapsed: 47 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|Load (PUM.UserWLoad) -> Data: C:\Users\neil\LOCALS~1\Temp\ccakbtoyx.exe -> Delete on reboot.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 

attach.txt

dds.txt

RKreport0_S_08112013_163153.txt

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Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\[...]\RunOnce : Malwarebytes Anti-Malware (cleanup) (rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript [x][7][x]) -> FOUND

[sHELL][sUSP PATH] HKCU\[...]\Windows : load (C:\Users\neil\LOCALS~1\Temp\ccakbtoyx.exe [-]) -> FOUND

[sHELL][sUSP PATH] HKUS\[...]\Windows : load (C:\Users\neil\LOCALS~1\Temp\ccakbtoyx.exe [-]) -> FOUND

Now click Delete on the right hand column under Options

-------------

Then.......

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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