suspicious activity, but nothing detected

[NoBullets]

I need help with this. This computer shows about 50% of the RAM being used straight from startup (1.5GB). Windows explore often crashes immediately after startup. I read this might be caused by Threatfire trying to block a rootkit, but scans show nothing.

Another weird thing I noticed is tons of repeated O8. 

Advice, please.

 

================================================================

 

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 1:31:56 PM, on 7/20/2013

Platform: Windows 7  (WinNT 6.00.3504)

MSIE: Internet Explorer v9.00 (9.00.8112.16476)

CHROME: 28.0.1500.72

Boot mode: Normal

 

Running processes:

C:\Windows\System32\smss.exe

C:\PROGRA~1\AVG\AVG2013\avgrsx.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\RtkAudioService.exe

C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\pnssosvr.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG2013\avgidsagent.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\Winamp\winampa.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\PC Tools Security\BDT\FGuard.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Genie9\Genie Timeline\GenieTimelineService.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Windows\system32\pnusbvirtualhubwssrv.exe

C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Windows\system32\svchost.exe

C:\Program Files\ThreatFire\TFService.exe

C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files\Real\RealPlayer\Update\realsched.exe

C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\AVG\AVG2013\avgnsx.exe

C:\Program Files\Workrave\lib\Workrave.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Genie9\Genie Timeline\GenieTimelineAgent.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe

C:\Windows\system32\wuauclt.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\FileZilla FTP Client\filezilla.exe

C:\Windows\system32\notepad.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\user\Desktop\HijackThis.exe

C:\Windows\system32\wbem\wmiprvse.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.loca

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 

R3 - URLSearchHook: PC Tools Browser Guard - {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll

O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (file missing)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll

O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [PCTools FGuard] C:\Program Files\PC Tools Security\BDT\FGuard.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY

O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot

O4 - HKLM\..\Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Google Update] "C:\Users\user\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [Workrave] C:\Program Files\Workrave\lib\workrave.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: Dropbox.lnk = user\AppData\Roaming\Dropbox\bin\Dropbox.exe

O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} - http://esupport.sony.com/VaioInfo.CAB

O16 - DPF: {D9397163-A2DB-4A4A-B2C9-34E876AF2DFC} (Client Class) - https://voal.tamu.edu/windows/provision/web-it/clients/vasclient32t.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (file missing)

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Browser Defender Update Service - Unknown owner - C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Genie Timeline Service (GenieTimelineService) - Genie9 - C:\Program Files\Genie9\Genie Timeline\GenieTimelineService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Quest USB Hub Client Service (pnusbvirtualhubwssrv) - Quest Software - C:\Windows\system32\pnusbvirtualhubwssrv.exe

O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe

O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Windows\RtkAudioService.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

O23 - Service: Sophos Virus Removal Tool (SophosVirusRemovalTool) - Unknown owner - C:\Program Files\Sophos\Sophos Virus Removal Tool\SVRTservice.exe (file missing)

O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

 

--

End of file - 14007 bytes

 

[MrCharlie]

Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[NoBullets]

DDS logs below:

 

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 10.9.2

Run by user at 13:53:14 on 2013-07-20

Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.2939.880 [GMT -5:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ================

.

C:\PROGRA~1\AVG\AVG2013\avgrsx.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\RtkAudioService.exe

C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\pnssosvr.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG2013\avgidsagent.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\Winamp\winampa.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\PC Tools Security\BDT\FGuard.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\Genie9\Genie Timeline\GenieTimelineService.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Windows\system32\pnusbvirtualhubwssrv.exe

C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Program Files\ThreatFire\TFService.exe

C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files\Real\RealPlayer\Update\realsched.exe

C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\AVG\AVG2013\avgnsx.exe

C:\Program Files\Workrave\lib\Workrave.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Users\user\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Genie9\Genie Timeline\GenieTimelineAgent.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\RealNetworks\RealDownloader\recordingmanager.exe

C:\Windows\system32\wuauclt.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\notepad.exe

C:\Users\user\Desktop\HijackThis.exe

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

.

============== Pseudo HJT Report ===============

.

uStart Page = about:blank

uProxyOverride = *.loca

uURLSearchHooks: PC Tools Browser Guard: {472734EA-242A-422b-ADF8-83D1E48CC825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll

BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\realnetworks\realdownloader

\browserplugins\ie\rndlbrowserrecordplugin.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

TB: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll

EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [Google Update] "c:\users\user\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [Workrave] c:\program files\workrave\lib\workrave.exe

mRun: [ThreatFire] c:\program files\threatfire\TFTray.exe

mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [skytel] Skytel.exe

mRun: [WinampAgent] "c:\program files\winamp\Winampa.exe"

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [PCTools FGuard] c:\program files\pc tools security\bdt\FGuard.exe

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot

mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "c:\program files\cisco\cisco anyconnect secure mobility client\vpnui.exe" -minimized

StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\user\appdata\roaming\dropbox\bin\Dropbox.exe

StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program

\quickstart.exe

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

   If you wish to scan all of them, select the 'Force scan all domains' option.

.TCP: NameServer = xxx.xxx.xx.xx xxx.xxx.xx.xxx

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: igfxcui - igfxdev.dll

SSODL: WebCheck - <orphaned>

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\user\appdata\roaming\mozilla\firefox\profiles\ymp2f2xm.default\

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.149\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\npjpi170_09.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll

FF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dll

FF - plugin: c:\program files\opera\program\plugins\np_gp.dll

FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll

FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll

FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll

FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll

FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\npdlplugin.dll

FF - plugin: c:\users\user\appdata\local\google\update\1.3.21.149\npGoogleUpdate3.dll

FF - plugin: c:\windows\system32\adobe\director\np32dsw_1168638.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_224.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

FF - Ext: FoxyProxy Standard: foxyproxy@eric.h.jung - %profile%\extensions\foxyproxy@eric.h.jung

FF - Ext: FoxyProxy Basic: foxyproxy@eric.h.jung - %profile%\extensions\foxyproxy@eric.h.jung

FF - Ext: Forecastfox: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3} - %profile%\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}

FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

FF - Ext: DownThemAll!: {DDC359D1-844A-42a7-9AA1-88A850A938A8} - %profile%\extensions\{DDC359D1-844A-42a7-9AA1-88A850A938A8}

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-2-8 60216]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-2-8 245048]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-2-8 96568]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-2-8 39224]

R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-7-31 51984]

R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-7-31 59664]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-3-29 208184]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-2-8 170808]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-3-21 182072]

R1 SCT_SKMScan;SCT_SKMScan;c:\windows\system32\drivers\sct_skmscan.sys [2012-10-12 33096]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-5-14 4937264]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-4-18 283136]

R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\pc tools security\bdt\BDTUpdateService.exe [2011-10-21 247760]

R2 GenieTimelineService;Genie Timeline Service;c:\program files\genie9\genie timeline\GenieTimelineService.exe [2012-9-16 307288]

R2 pnpnptool;Quest RDP PnP Driver;c:\windows\system32\drivers\pnpnptool.sys [2012-2-19 35696]

R2 pnusbvirtualhubwssrv;Quest USB Hub Client Service;c:\windows\system32\pnusbvirtualhubwssrv.exe [2012-2-19 465040]

R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\realnetworks\realdownloader\rndlresolversvc.exe [2013-

4-16 39056]

R2 RtkAudioService;Realtek Audio Service;c:\windows\RTKAUDIOSERVICE.EXE [2010-8-1 104992]

R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-7-31 1153368]

R2 ThreatFire;ThreatFire;c:\program files\threatfire\tfservice.exe service --> c:\program files\threatfire\TFService.exe service [?]

R2 vpnagent;Cisco AnyConnect Secure Mobility Agent;c:\program files\cisco\cisco anyconnect secure mobility client\vpnagent.exe [2013-6-19 557968]

R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]

R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2010-8-5 9344]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]

R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-7-31 33552]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-13 311296]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]

S3 acsock;acsock;c:\windows\system32\drivers\acsock.sys [2013-6-19 92112]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 pnusbd;Quest RDP USB Driver;c:\windows\system32\drivers\pnusbd.sys [2012-2-19 20592]

S3 SophosVirusRemovalTool;Sophos Virus Removal Tool;c:\program files\sophos\sophos virus removal tool\svrtservice.exe --> c:\program files\sophos\sophos

virus removal tool\SVRTservice.exe [?]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-7-31 1343400]

.

=============== File Associations ===============

.

FileExt: .js: jsfile="c:\program files\adobe\adobe dreamweaver cs3\Dreamweaver.exe","%1"

ShellExec: dreamweaver.exe: Open="c:\program files\adobe\adobe dreamweaver cs3\dreamweaver.exe", "%1"

.

=============== Created Last 30 ================

.

2013-06-22 14:33:16 -------- d-----w- c:\program files\RealNetworks

2013-06-22 14:31:45 -------- d-----w- c:\program files\common files\xing shared

.

==================== Find3M  ====================

.

2013-06-22 14:30:26 348160 ----a-w- c:\windows\system32\msvcr71.dll

2013-06-22 14:30:25 499712 ----a-w- c:\windows\system32\msvcp71.dll

2013-06-19 15:00:13 11152 ----a-w- c:\windows\system32\vpncategories.dll

2013-06-19 15:00:10 34192 ----a-w- c:\windows\system32\vpnevents.dll

2013-06-19 14:42:19 43120 ----a-w- c:\windows\system32\drivers\vpnva-6.sys

2013-06-19 14:40:12 92112 ----a-r- c:\windows\system32\drivers\acsock.sys

2013-06-16 14:56:00 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-06-16 14:56:00 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

.

============= FINISH: 13:55:46.92 ===============

 

attach.7z

[MrCharlie]

I need you to run RogueKiller and post the log.....MrC

[NoBullets]

Rogekiller didn't really find anything; it killed the real player plugin from google chrome. 

All other logs were clear

[NoBullets]

(also, it did not give me the option to save a report)

[MrCharlie]

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

[NoBullets]

Alright, thank you. It looks like it's all clean (nothing came up in these either) so it must be something else.

[NoBullets]

log

system-log.7z

[MrCharlie]

OK....Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!