Malwarebytes successfully blocked outgoing but Google search results still hijacked

[jennbee]

Norton now uninstalled - ComboFix seems to have hung again...Autoscan window not getting past initial message

 

"Scanning for infected files ...

This typically doesn't take more than 10 minutes

However, scan times for badly infected machines may easily double"

 

 

cursor remains blinking, but there is no evident disc activity occurring on the computer - we usually see the laptop's disc light flashing during any processes but this has ceased.

[D-FRED-BROWN]

Try running it in Safe Mode

[jennbee]

Will have to try this when I next have access to computer - unfortunately will be away from it now for another week.

[D-FRED-BROWN]

No worries. I'll keep the thread open. Keep me posted.

[jennbee]

Finally back to this task...

 

I have tried to re-run ComboFix with the script provided , both in safe mode and regular.  I am getting the message

 

"the syntax of the command is incorrect"

 

nothing more happens in the Combo Fix window after this point.

[D-FRED-BROWN]

I think you may have made an error with the script... Try re-copying the script from my post above and running it again.

[jennbee]

Hi again,

 

I recopied the script but we're still getting the syntax error message

[D-FRED-BROWN]

Apparenly there was an error with the current issue of ComboFix... delete your existing copy, and download a new one from here http://www.bleepingcomputer.com/download/combofix/

 

try running the script now

[jennbee]

Finally got ComboFix to run in safe mode.  Log file now attached.

 

I'm not sure if I previously mentioned that the last time we ran the ESET online scanner it identified something in the operating memory but did not give any option to clean or repair the issue.

 

 

log.txt

[D-FRED-BROWN]

Looks a whole lot better. Try running the ESET scan again now. Also, how are things running now?

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!