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Hello,

After stupidly having Privitize VPN and Magnipic on my computer for a good month or more now, I have finally noticed the terrible effects. My computer practically completely locked up and it was impossible to open any programs or the like unless in safe mode.

I have followed the helpful instructions of Gringo on other posts with the same problem, but realized how custom they became and thus am an dire need of help!

Any and all help would be extremely appreciated!

Thank you

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  • Staff

Hello beard_whisperer

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

  • Please download
DeFogger to your desktop.
Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following
  1. both reports from DDS
  2. report from security check
  3. let me know of any problems you may have had

Gringo

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Hello Gringo, and thank you for your response! I encountered no problems in acquiring these.

Here are the reports from DDS:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16464

Run by AndrewR at 18:38:20 on 2013-03-20

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5609.3174 [GMT -5:00]

.

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\Hpservice.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k WbioSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k secsvcs

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\HP SimplePass\TouchControl.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Common Files\AuthenTec\TrueService.exe

C:\Program Files\Common Files\AuthenTec\TrueService.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\iPod\bin\iPodService.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Update\23.0.0.2585\TorchUpdate.exe

C:\Windows\system32\taskeng.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Windows\system32\wuauclt.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Windows\system32\SearchIndexer.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Windows\system32\svchost.exe -k defragsvc

C:\Windows\SysWOW64\notepad.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com

uURLSearchHooks: <No Name>: - LocalServer32 - <no file>

BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [DivXMediaServer] C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{A161BC16-AA6C-40EB-8719-07B2DC23DC36} : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{A161BC16-AA6C-40EB-8719-07B2DC23DC36}\3557075627028302F4E6D2759664960233 : DHCPNameServer = 192.168.182.1

TCP: Interfaces\{A161BC16-AA6C-40EB-8719-07B2DC23DC36}\47F6272756E63656D27657563747 : DHCPNameServer = 97.64.183.164 97.64.209.37 192.168.33.1

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.152\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-mASetup: {0CE7EBAF-157D-4111-9146-057CB2A4023E} - msiexec /fu {0CE7EBAF-157D-4111-9146-057CB2A4023E} /qn

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-12-13 82048]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-12-13 42624]

R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\drivers\amdkmpfd.sys [2012-2-2 31872]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-3-21 235520]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-3-21 361984]

R2 APXACC;AppEx Networks Accelerator LWF;C:\Windows\System32\drivers\appexDrv.sys [2012-7-29 189760]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe [2012-9-3 1641320]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2012-2-22 31000]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-10-26 102528]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-7-29 46136]

R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-10-26 219776]

R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-12-6 95248]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2012-8-3 40432]

R3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2013-2-16 283200]

R3 RSBASTOR;Realtek PCIE CardReader Driver - BA;C:\Windows\System32\drivers\RtsBaStor.sys [2012-7-29 293480]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-7-29 685160]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

R3 TrueService;TrueAPI Service component;C:\Program Files\Common Files\AuthenTec\TrueService.exe [2012-7-16 401256]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-7-29 56448]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver.sys [2012-3-1 21264]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-11-17 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-03-20 23:24:50 -------- d-----w- C:\Program Files\CCleaner

2013-03-20 23:22:43 -------- d-----w- C:\Program Files (x86)\Foxit Software

2013-03-20 23:03:58 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BEDE5023-797D-4424-BC61-DD6A85AC175C}\offreg.dll

2013-03-20 22:55:44 -------- d-----w- C:\Program Files (x86)\VS Revo Group

2013-03-20 22:51:36 -------- d-----w- C:\_OTL

2013-03-20 22:02:20 9162192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BEDE5023-797D-4424-BC61-DD6A85AC175C}\mpengine.dll

2013-03-20 21:56:44 -------- d-sh--w- C:\$RECYCLE.BIN

2013-03-20 21:39:57 98816 ----a-w- C:\Windows\sed.exe

2013-03-20 21:39:57 256000 ----a-w- C:\Windows\PEV.exe

2013-03-20 21:39:57 208896 ----a-w- C:\Windows\MBR.exe

2013-03-19 12:53:11 -------- d-----w- C:\Users\AndrewR\AppData\Roaming\SpeedyPC Software

2013-03-19 12:53:11 -------- d-----w- C:\Users\AndrewR\AppData\Roaming\DriverCure

2013-03-19 12:53:03 -------- d-----w- C:\ProgramData\SpeedyPC Software

2013-03-19 05:08:45 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-03-19 05:00:26 -------- d-----w- C:\Users\AndrewR\AppData\Local\AMD

2013-03-19 04:07:57 -------- d-----w- C:\Users\AndrewR\AppData\Roaming\SUPERAntiSpyware.com

2013-03-19 04:07:52 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com

2013-03-19 04:07:52 -------- d-----w- C:\Program Files\SUPERAntiSpyware

2013-03-19 01:57:54 -------- d-----w- C:\Users\AndrewR\AppData\Roaming\Malwarebytes

2013-03-19 01:57:48 -------- d-----w- C:\ProgramData\Malwarebytes

2013-03-19 01:57:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-03-19 01:55:17 -------- d-----w- C:\Users\AndrewR\AppData\Local\ElevatedDiagnostics

2013-02-26 19:18:47 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services

2013-02-26 19:18:42 -------- d-----w- C:\Windows\SHELLNEW

2013-02-26 19:18:33 -------- d-----w- C:\Users\AndrewR\AppData\Local\Microsoft Help

2013-02-23 23:16:45 -------- d-----w- C:\Users\AndrewR\AppData\Local\CyberLink

2013-02-22 22:18:44 -------- d-----w- C:\Program Files\iPod

2013-02-22 22:18:43 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-02-22 22:18:43 -------- d-----w- C:\Program Files\iTunes

.

==================== Find3M ====================

.

2013-03-13 05:51:53 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-13 05:51:53 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-02-23 01:56:31 281688 ----a-w- C:\Windows\SysWow64\PnkBstrB.xtr

2013-02-23 01:56:31 281688 ----a-w- C:\Windows\SysWow64\PnkBstrB.exe

2013-02-22 17:17:04 281688 ----a-w- C:\Windows\SysWow64\PnkBstrB.ex0

2013-02-16 05:54:58 283200 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys

2013-01-17 07:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe

2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll

2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll

2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll

2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll

2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll

2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll

2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll

2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll

2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll

2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll

2013-01-13 19:53:14 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll

2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll

2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll

2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll

2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll

2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll

2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll

2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll

2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll

2013-01-13 19:37:57 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll

2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll

2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll

2013-01-13 19:24:30 221184 ----a-w- C:\Windows\System32\UIAnimation.dll

2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll

2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll

2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll

2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll

2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll

2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll

2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll

2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll

2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll

2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll

2013-01-09 01:19:09 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-01-09 01:12:03 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-01-09 01:11:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-01-09 01:07:51 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-01-09 01:07:47 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-01-09 01:04:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-01-08 22:11:21 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-01-08 22:03:20 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-01-08 22:03:12 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-01-08 21:59:02 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-01-08 21:58:29 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-01-08 21:56:23 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-01-05 05:53:43 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-01-05 05:00:15 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-01-05 05:00:11 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-01-04 06:11:21 2284544 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll

2013-01-04 06:11:13 2776576 ----a-w- C:\Windows\System32\msmpeg2vdec.dll

2013-01-04 05:46:09 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-01-04 04:51:16 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-01-04 03:26:48 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-01-04 02:47:35 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-01-04 02:47:34 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-01-04 02:47:34 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-01-04 02:47:33 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-01-03 06:00:54 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-01-03 06:00:42 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

.

============= FINISH: 18:38:35.33 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 11/15/2012 14:23:01

System Uptime: 3/20/2013 17:52:11 (1 hours ago)

.

Motherboard: Hewlett-Packard | | 18A6

Processor: AMD A10-4600M APU with Radeon HD Graphics | Socket FT1 | 2300/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 576 GiB total, 396.448 GiB free.

D: is FIXED (NTFS) - 20 GiB total, 2.121 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP108: 3/5/2013 2:17:18 - Windows Update

RP109: 3/8/2013 11:35:27 - Windows Update

RP110: 3/12/2013 3:20:15 - Windows Update

RP111: 3/14/2013 3:00:13 - Windows Update

RP112: 3/17/2013 9:16:55 - Windows Update

RP114: 3/20/2013 17:00:54 - Windows Update

RP115: 3/20/2013 17:58:28 - After installing Advanced Uninstaller PRO

RP116: 3/20/2013 18:01:14 - Revo Uninstaller's restore point - Adobe Reader X (10.1.6) MUI

RP117: 3/20/2013 18:03:50 - Revo Uninstaller's restore point - Aleks 3.18

RP118: 3/20/2013 18:04:47 - Revo Uninstaller's restore point - DivX Setup

RP119: 3/20/2013 18:10:04 - Revo Uninstaller's restore point - Flixster

RP120: 3/20/2013 18:11:10 - Revo Uninstaller's restore point - Java 7 Update 9

RP121: 3/20/2013 18:11:21 - Removed Java 7 Update 9

RP122: 3/20/2013 18:12:46 - Revo Uninstaller's restore point - PrivitizeVPN

RP123: 3/20/2013 18:14:14 - Revo Uninstaller's restore point - PlayReady PC Runtime x86

RP124: 3/20/2013 18:14:25 - Removed PlayReady PC Runtime x86

RP125: 3/20/2013 18:15:20 - Revo Uninstaller's restore point - Mozilla Firefox 18.0.1 (x86 en-US)

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Shockwave Player 11.6

Advanced Uninstaller PRO - Version 11

AMD Accelerated Video Transcoding

AMD APP SDK Runtime

AMD Catalyst Install Manager

AMD Fuel

AMD Quick Stream

AMD Steady Video Plug-In

AMD VISION Engine Control Center

Apple Application Support

Apple Mobile Device Support

Apple Software Update

applicationupdater

Atheros Driver Installation Program

Audacity 2.0.3

AuthenTec TrueAPI 64-bit

Bejeweled 3

Blackhawk Striker 2

Bonjour

Borderlands 2

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

Chivalry: Medieval Warfare

Chuzzle Deluxe

Cradle of Rome 2

CyberLink YouCam

D3DX10

Darkest Hour Server

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dora's World Adventure

ESU for Microsoft Windows 7 SP1

Euro Truck Simulator 2 Demo

Euro Truck_Simulator 2

Fallout Mod Manager 0.13.21

Far Cry 3

FarCry 3 version 5.1

Farm Frenzy

Farmscapes

Final Drive Fury

Foxit Reader

Fraps (remove only)

GECK - New Vegas Edition

Google Chrome

Google Earth Plug-in

Google Update Helper

Hewlett-Packard ACLM.NET v1.2.1.1

Hitman: Absolution

Homefront

Hoyle Card Games

HP 3D DriveGuard

HP Application Assistant

HP Auto

HP CoolSense

HP Customer Experience Enhancements

HP Documentation

HP Games

HP Launch Box

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Recovery Manager

HP Security Assistant

HP Setup

HP SimplePass

HP Software Framework

HP Support Assistant

IDT Audio

Indie Game: The Movie

iTunes

Jewel Match 3

Jewel Quest Mysteries: The Seventh Gate Collector's Edition

John Deere Drive Green

Junk Mail filter update

Killing Floor

LAME v3.99.3 (for Windows)

Logitech Unifying Software 2.10

Luxor HD

MagniPic

Mah Jong Medley

Malwarebytes Anti-Malware version 1.70.0.1100

Mesh Runtime

Microsoft .NET Framework 1.1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170)

Microsoft Games for Windows - LIVE

Microsoft Games for Windows - LIVE Redistributable

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft XNA Framework Redistributable 3.1

MSVCRT

MSVCRT_amd64

NVIDIA PhysX

opensource

Paint.NET v3.5.10

Penguins!

Plants vs. Zombies - Game of the Year

Poker Superstars III

Polar Bowler

Polar Golfer

PunkBuster Services

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

Red Faction: Guerrilla

Revo Uninstaller 1.94

RollerCoaster Tycoon 3: Platinum

S.T.A.L.K.E.R.: Shadow of Chernobyl

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Sid Meier's Civilization V

Sleeping Dogs™

Steam

Stronghold 3 - Map Editor

SUPERAntiSpyware

swMSM

Synaptics Pointing Device Driver

Torch

Torchlight

Universe Sandbox

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Uplay

Validity WBF DDK

VC80CRTRedist - 8.0.50727.6195

Virtual Villagers 4 - The Tree of Life

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinRAR 4.20 (64-bit)

Zuma's Revenge

.

==== Event Viewer Messages From Past Week ========

.

3/20/2013 16:54:14, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

3/20/2013 16:49:10, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

3/20/2013 16:48:44, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

3/20/2013 16:48:11, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

3/20/2013 16:39:59, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}

3/20/2013 16:24:03, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

3/20/2013 16:24:03, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

3/20/2013 16:23:58, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

3/20/2013 16:23:51, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

3/20/2013 16:23:44, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache SASDIFSV SASKUTIL spldr Wanarpv6

3/20/2013 16:23:43, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

3/20/2013 16:15:32, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service defragsvc with arguments "" in order to run the server: {D20A3293-3341-4AE8-9AAF-8E397CB63C34}

3/19/2013 3:03:42, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

3/18/2013 22:56:49, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache spldr Wanarpv6

3/18/2013 22:23:48, Error: Service Control Manager [7022] - The Windows Defender service hung on starting.

3/18/2013 22:21:11, Error: Service Control Manager [7022] - The HP Support Assistant Service service hung on starting.

3/18/2013 22:09:27, Error: BROWSER [8007] - The browser was unable to update the service status bits. The data is the error.

3/18/2013 22:00:21, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.

3/18/2013 21:59:51, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.

3/18/2013 21:59:21, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.

3/18/2013 21:58:51, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.

3/18/2013 21:29:05, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.

3/18/2013 21:29:05, Error: Service Control Manager [7000] - The Windows Update service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/18/2013 21:15:43, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.

3/18/2013 20:47:41, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.

3/18/2013 20:47:41, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/18/2013 0:15:32, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

3/18/2013 0:15:32, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

3/17/2013 10:32:10, Error: Microsoft-Windows-Bits-Client [16398] - A new BITS job could not be created. The current job count for the user AndrewR-HP\AndrewR (508) is equal to or greater than the job limit (60) specified through group policy. To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

3/14/2013 8:44:41, Error: bowser [8003] - The master browser has received a server announcement from the computer ANDREW-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{A161BC16-AA6C-40EB-8719-07B2DC23DC36}. The master browser is stopping or an election is being forced.

3/14/2013 20:25:59, Error: Tcpip [4199] - The system detected an address conflict for IP address 0.0.0.0 with the system having network hardware address 90-4C-E5-60-72-58. Network operations on this system may be disrupted as a result.

3/14/2013 15:12:00, Error: Microsoft-Windows-Bits-Client [16398] - A new BITS job could not be created. The current job count for the user AndrewR-HP\AndrewR (501) is equal to or greater than the job limit (60) specified through group policy. To correct the problem, complete or cancel the BITS jobs that haven't made progress by looking at the error, and restart the BITS service. If this error recurs, contact your system administrator and increate the per-user and per-computer Group Policy job limits.

.

==== End Of File ===========================

And here's the text from Security Check:

Results of screen317's Security Check version 0.99.61

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Adobe Flash Player 11.6.602.180

Google Chrome 25.0.1364.152

Google Chrome 25.0.1364.172

Google Chrome 25.0.1364.97

````````Process Check: objlist.exe by Laurent````````

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

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  • Staff

Hello beard_whisperer

These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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I didn't encounter any problems in running either of these. Here are the reports:

# AdwCleaner v2.115 - Logfile created 03/20/2013 at 21:04:30

# Updated 17/03/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : AndrewR - ANDREWR-HP

# Boot Mode : Normal

# Running from : C:\Users\AndrewR\Downloads\adwcleaner (1).exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKLM\Software\PIP

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.1 (en-US)

File : C:\Users\AndrewR\AppData\Roaming\Mozilla\Firefox\Profiles\3buegry4.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v25.0.1364.152

File : C:\Users\AndrewR\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.2374] : homepage = "hxxp://searchab.com/?aff=7&uid=094c724d-7631-11e2-b57c-28924a1bb81a",

Deleted [l.2639] : urls_to_restore_on_startup = [ "hxxp://search.conduit.com/?CUI=UN93028740537466200&ctid=CT226[...]

*************************

AdwCleaner[s1].txt - [9773 octets] - [20/03/2013 16:21:16]

AdwCleaner[s2].txt - [1157 octets] - [20/03/2013 21:04:30]

########## EOF - C:\AdwCleaner[s2].txt - [1217 octets] ##########

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : AndrewR [Admin rights]

Mode : Remove -- Date : 03/20/2013 21:10:14

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK6476GSX SATA Disk Device +++++

--- User ---

[MBR] 0bf57cc20e524db13950bc452e9326f2

[bSP] 7af9fed5df3d1c06e97cbd6936d4b6e9 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 590152 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1209040896 | Size: 20024 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1250050048 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[4]_D_03202013_02d2110.txt >>

RKreport[1]_S_03202013_02d1628.txt ; RKreport[2]_D_03202013_02d1629.txt ; RKreport[3]_S_03202013_02d2109.txt ; RKreport[4]_D_03202013_02d2110.txt

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Hello beard_whisperer

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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The computer has been running much better. I have been able to run the computer in normal mode and files are now able to be open! :)

ComboFix took a really long time to run... I did not click on it at all and had no programs running, but it seemed like the scan took forever, and when it said it was creating the log report it took even longer than it did to scan the computer. Not sure if that is normal?

Here is the report:

ComboFix 13-03-20.02 - AndrewR 03/20/2013 22:56:43.3.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5609.3775 [GMT -5:00]

Running from: c:\users\AndrewR\Desktop\ComboFix.exe

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-02-21 to 2013-03-21 )))))))))))))))))))))))))))))))

.

.

2013-03-21 04:05 . 2013-03-21 04:05 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-20 23:24 . 2013-03-20 23:24 -------- d-----w- c:\program files\CCleaner

2013-03-20 23:22 . 2013-03-20 23:22 -------- d-----w- c:\program files (x86)\Foxit Software

2013-03-20 22:55 . 2013-03-20 22:55 -------- d-----w- c:\program files (x86)\VS Revo Group

2013-03-20 22:51 . 2013-03-20 22:51 -------- d-----w- C:\_OTL

2013-03-20 22:02 . 2013-02-08 00:28 9162192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{BEDE5023-797D-4424-BC61-DD6A85AC175C}\mpengine.dll

2013-03-19 12:53 . 2013-03-19 12:53 -------- d-----w- c:\users\AndrewR\AppData\Roaming\SpeedyPC Software

2013-03-19 12:53 . 2013-03-19 12:53 -------- d-----w- c:\users\AndrewR\AppData\Roaming\DriverCure

2013-03-19 12:53 . 2013-03-19 21:05 -------- d-----w- c:\programdata\SpeedyPC Software

2013-03-19 05:08 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-19 05:00 . 2013-03-19 05:00 -------- d-----w- c:\users\AndrewR\AppData\Local\AMD

2013-03-19 04:07 . 2013-03-19 04:07 -------- d-----w- c:\users\AndrewR\AppData\Roaming\SUPERAntiSpyware.com

2013-03-19 04:07 . 2013-03-19 04:07 -------- d-----w- c:\program files\SUPERAntiSpyware

2013-03-19 04:07 . 2013-03-19 04:07 -------- d-----w- c:\programdata\SUPERAntiSpyware.com

2013-03-19 01:57 . 2013-03-19 01:57 -------- d-----w- c:\users\AndrewR\AppData\Roaming\Malwarebytes

2013-03-19 01:57 . 2013-03-19 01:57 -------- d-----w- c:\programdata\Malwarebytes

2013-03-19 01:57 . 2013-03-19 05:08 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-03-19 01:55 . 2013-03-19 04:29 -------- d-----w- c:\users\AndrewR\AppData\Local\ElevatedDiagnostics

2013-03-14 08:01 . 2013-03-19 06:37 -------- d-----w- c:\program files\Microsoft Silverlight

2013-02-27 09:04 . 2013-02-27 09:04 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help

2013-02-26 19:18 . 2013-02-26 19:18 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services

2013-02-26 19:18 . 2013-02-26 19:22 -------- d-----w- c:\windows\SHELLNEW

2013-02-26 19:18 . 2013-03-04 05:08 -------- d-----w- c:\users\AndrewR\AppData\Local\Microsoft Help

2013-02-26 19:18 . 2013-03-19 06:37 -------- d-----w- c:\programdata\Microsoft Help

2013-02-23 23:33 . 2013-02-23 23:34 -------- d-----w- c:\program files (x86)\CyberLink

2013-02-23 23:16 . 2013-02-23 23:16 -------- d-----w- c:\programdata\CyberLink

2013-02-23 23:16 . 2013-02-23 23:16 -------- d-----w- c:\users\AndrewR\AppData\Roaming\CyberLink

2013-02-23 23:16 . 2013-02-23 23:16 -------- d-----w- c:\users\AndrewR\AppData\Local\CyberLink

2013-02-22 22:18 . 2013-02-22 22:18 -------- d-----w- c:\program files\iPod

2013-02-22 22:18 . 2013-02-22 22:19 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-02-22 22:18 . 2013-02-22 22:19 -------- d-----w- c:\program files\iTunes

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-03-13 05:51 . 2012-04-20 01:00 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-13 05:51 . 2012-04-20 01:00 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-02-23 01:56 . 2012-12-15 03:07 281688 ----a-w- c:\windows\SysWow64\PnkBstrB.xtr

2013-02-23 01:56 . 2012-12-15 00:14 281688 ----a-w- c:\windows\SysWow64\PnkBstrB.exe

2013-02-22 17:17 . 2012-12-15 00:14 281688 ----a-w- c:\windows\SysWow64\PnkBstrB.ex0

2013-02-16 05:54 . 2013-02-16 05:54 283200 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys

2013-01-17 07:28 . 2010-11-21 03:27 273840 ------w- c:\windows\system32\MpSigStub.exe

2013-01-09 01:48 . 2013-02-14 09:00 17812992 ----a-w- c:\windows\system32\mshtml.dll

2013-01-09 01:22 . 2013-02-14 09:00 10925568 ----a-w- c:\windows\system32\ieframe.dll

2013-01-09 01:19 . 2013-02-14 09:00 2312704 ----a-w- c:\windows\system32\jscript9.dll

2013-01-09 01:12 . 2013-02-14 09:00 1346048 ----a-w- c:\windows\system32\urlmon.dll

2013-01-09 01:12 . 2013-02-14 09:00 1392128 ----a-w- c:\windows\system32\wininet.dll

2013-01-09 01:11 . 2013-02-14 09:00 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2013-01-09 01:10 . 2013-02-14 09:00 237056 ----a-w- c:\windows\system32\url.dll

2013-01-09 01:09 . 2013-02-14 09:00 85504 ----a-w- c:\windows\system32\jsproxy.dll

2013-01-09 01:07 . 2013-02-14 09:00 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2013-01-09 01:07 . 2013-02-14 09:00 816640 ----a-w- c:\windows\system32\jscript.dll

2013-01-09 01:07 . 2013-02-14 09:00 599040 ----a-w- c:\windows\system32\vbscript.dll

2013-01-09 01:06 . 2013-02-14 09:00 729088 ----a-w- c:\windows\system32\msfeeds.dll

2013-01-09 01:05 . 2013-02-14 09:00 2147840 ----a-w- c:\windows\system32\iertutil.dll

2013-01-09 01:04 . 2013-02-14 09:00 96768 ----a-w- c:\windows\system32\mshtmled.dll

2013-01-09 01:04 . 2013-02-14 09:00 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-01-09 01:00 . 2013-02-14 09:00 248320 ----a-w- c:\windows\system32\ieui.dll

2013-01-08 22:11 . 2013-02-14 09:00 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2013-01-08 22:03 . 2013-02-14 09:00 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2013-01-08 22:03 . 2013-02-14 09:00 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2013-01-08 21:59 . 2013-02-14 09:00 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2013-01-08 21:58 . 2013-02-14 09:00 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2013-01-08 21:56 . 2013-02-14 09:00 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2013-01-05 05:53 . 2013-02-14 04:10 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-05 05:00 . 2013-02-14 04:10 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-01-05 05:00 . 2013-02-14 04:10 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-01-04 05:46 . 2013-02-14 04:09 215040 ----a-w- c:\windows\system32\winsrv.dll

2013-01-04 04:51 . 2013-02-14 04:09 5120 ----a-w- c:\windows\SysWow64\wow32.dll

2013-01-04 04:43 . 2013-02-14 04:09 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2013-01-04 03:26 . 2013-02-14 04:10 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-01-04 02:47 . 2013-02-14 04:09 25600 ----a-w- c:\windows\SysWow64\setup16.exe

2013-01-04 02:47 . 2013-02-14 04:09 7680 ----a-w- c:\windows\SysWow64\instnm.exe

2013-01-04 02:47 . 2013-02-14 04:09 2048 ----a-w- c:\windows\SysWow64\user.exe

2013-01-04 02:47 . 2013-02-14 04:09 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll

2013-01-03 06:00 . 2013-02-14 04:09 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-01-03 06:00 . 2013-02-14 04:09 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-03-21 630912]

"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]

"HP CoolSense"="c:\program files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe" [2012-11-05 1343904]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer1"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 SmbDrv;SmbDrv;c:\windows\system32\drivers\Smb_driver.sys [2012-03-02 21264]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-11-17 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\drivers\amd_sata.sys [2011-12-13 82048]

S0 amd_xata;amd_xata;c:\windows\system32\drivers\amd_xata.sys [2011-12-13 42624]

S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\drivers\amdkmpfd.sys [2012-02-02 31872]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-03-22 235520]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-03-21 361984]

S2 APXACC;AppEx Networks Accelerator LWF;c:\windows\system32\DRIVERS\appexDrv.sys [2012-02-05 189760]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]

S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass\TrueSuiteService.exe [2012-09-03 1641320]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HPAuto;HP Auto;c:\program files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-02-17 682040]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2012-02-22 31000]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-03-05 35200]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]

S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\drivers\amdhub30.sys [2011-10-26 102528]

S3 amdiox64;AMD IO Driver;c:\windows\system32\drivers\amdiox64.sys [2010-02-18 46136]

S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\drivers\amdxhc.sys [2011-10-26 219776]

S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-12-06 95248]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2012-08-04 40432]

S3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [2013-02-16 283200]

S3 RSBASTOR;Realtek PCIE CardReader Driver - BA;c:\windows\system32\DRIVERS\RtsBaStor.sys [2012-03-08 293480]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2012-03-10 685160]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]

S3 TrueService;TrueAPI Service component;c:\program files\Common Files\AuthenTec\TrueService.exe [2012-07-16 401256]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2012-01-14 56448]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-03-21 03:16 1629648 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-03-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-20 05:51]

.

2013-03-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-15 20:31]

.

2013-03-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-15 20:31]

.

2013-02-27 c:\windows\Tasks\HPCeeScheduleForANDREWR-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]

.

2013-02-22 c:\windows\Tasks\HPCeeScheduleForAndrewR.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-03-06 1425408]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com

uLocal Page = c:\windows\system32\blank.htm

mStart Page =

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

TCP: DhcpNameServer = 192.168.2.1

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

Wow6432Node-HKLM-Run-DivXMediaServer - c:\program files (x86)\DivX\DivX Media Server\DivXMediaServer.exe

AddRemove-SP_008a99b9 - c:\program files (x86)\MagniPic\uninstall.exe

AddRemove-Uplay - c:\program files (x86)\Ubisoft\Ubisoft Game Launcher\Uninstall.exe

AddRemove-{E3B9C5A9-BD7A-4B56-B754-FAEA7DD6FA88} - c:\program files (x86)\InstallShield Installation Information\{E3B9C5A9-BD7A-4B56-B754-FAEA7DD6FA88}\setup.exe

AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

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[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

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[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

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[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-03-20 23:24:12

ComboFix-quarantined-files.txt 2013-03-21 04:24

ComboFix2.txt 2013-03-20 21:50

.

Pre-Run: 424,482,004,992 bytes free

Post-Run: 424,577,032,192 bytes free

.

- - End Of File - - 7E9ADA509D03CDD9DA0A6500463E46CC

Link to post
Share on other sites

  • Staff

Hello beard_whisperer

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache::

Folder::
c:\users\AndrewR\AppData\Roaming\SpeedyPC Software
c:\users\AndrewR\AppData\Roaming\DriverCure
c:\programdata\SpeedyPC Software

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

Link to post
Share on other sites

The scan ran faster this time, but it still took a significant amount of time for it to finish creating the log report.

ComboFix 13-03-20.02 - AndrewR 03/20/2013 23:43:37.4.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5609.3982 [GMT -5:00]

Running from: c:\users\AndrewR\Desktop\ComboFix.exe

Command switches used :: c:\users\AndrewR\Desktop\CFScript.txt

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\SpeedyPC Software

c:\users\AndrewR\AppData\Roaming\DriverCure

c:\users\AndrewR\AppData\Roaming\DriverCure\LogFile.txt

c:\users\AndrewR\AppData\Roaming\SpeedyPC Software

.

.

((((((((((((((((((((((((( Files Created from 2013-02-21 to 2013-03-21 )))))))))))))))))))))))))))))))

.

.

2013-03-21 04:53 . 2013-03-21 04:53 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-20 23:24 . 2013-03-20 23:24 -------- d-----w- c:\program files\CCleaner

2013-03-20 23:22 . 2013-03-20 23:22 -------- d-----w- c:\program files (x86)\Foxit Software

2013-03-20 22:55 . 2013-03-20 22:55 -------- d-----w- c:\program files (x86)\VS Revo Group

2013-03-20 22:51 . 2013-03-20 22:51 -------- d-----w- C:\_OTL

2013-03-20 22:02 . 2013-02-08 00:28 9162192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{BEDE5023-797D-4424-BC61-DD6A85AC175C}\mpengine.dll

2013-03-19 05:08 . 2012-12-14 21:49 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-19 05:00 . 2013-03-19 05:00 -------- d-----w- c:\users\AndrewR\AppData\Local\AMD

2013-03-19 04:07 . 2013-03-19 04:07 -------- d-----w- c:\users\AndrewR\AppData\Roaming\SUPERAntiSpyware.com

2013-03-19 04:07 . 2013-03-19 04:07 -------- d-----w- c:\program files\SUPERAntiSpyware

2013-03-19 04:07 . 2013-03-19 04:07 -------- d-----w- c:\programdata\SUPERAntiSpyware.com

2013-03-19 01:57 . 2013-03-19 01:57 -------- d-----w- c:\users\AndrewR\AppData\Roaming\Malwarebytes

2013-03-19 01:57 . 2013-03-19 01:57 -------- d-----w- c:\programdata\Malwarebytes

2013-03-19 01:57 . 2013-03-19 05:08 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-03-19 01:55 . 2013-03-19 04:29 -------- d-----w- c:\users\AndrewR\AppData\Local\ElevatedDiagnostics

2013-03-14 08:01 . 2013-03-19 06:37 -------- d-----w- c:\program files\Microsoft Silverlight

2013-02-27 09:04 . 2013-02-27 09:04 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help

2013-02-26 19:18 . 2013-02-26 19:18 -------- d-----w- c:\program files (x86)\Microsoft Analysis Services

2013-02-26 19:18 . 2013-02-26 19:22 -------- d-----w- c:\windows\SHELLNEW

2013-02-26 19:18 . 2013-03-04 05:08 -------- d-----w- c:\users\AndrewR\AppData\Local\Microsoft Help

2013-02-26 19:18 . 2013-03-19 06:37 -------- d-----w- c:\programdata\Microsoft Help

2013-02-23 23:33 . 2013-02-23 23:34 -------- d-----w- c:\program files (x86)\CyberLink

2013-02-23 23:16 . 2013-02-23 23:16 -------- d-----w- c:\programdata\CyberLink

2013-02-23 23:16 . 2013-02-23 23:16 -------- d-----w- c:\users\AndrewR\AppData\Roaming\CyberLink

2013-02-23 23:16 . 2013-02-23 23:16 -------- d-----w- c:\users\AndrewR\AppData\Local\CyberLink

2013-02-22 22:18 . 2013-02-22 22:18 -------- d-----w- c:\program files\iPod

2013-02-22 22:18 . 2013-02-22 22:19 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-02-22 22:18 . 2013-02-22 22:19 -------- d-----w- c:\program files\iTunes

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-03-13 05:51 . 2012-04-20 01:00 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-13 05:51 . 2012-04-20 01:00 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-02-23 01:56 . 2012-12-15 03:07 281688 ----a-w- c:\windows\SysWow64\PnkBstrB.xtr

2013-02-23 01:56 . 2012-12-15 00:14 281688 ----a-w- c:\windows\SysWow64\PnkBstrB.exe

2013-02-22 17:17 . 2012-12-15 00:14 281688 ----a-w- c:\windows\SysWow64\PnkBstrB.ex0

2013-02-16 05:54 . 2013-02-16 05:54 283200 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys

2013-01-17 07:28 . 2010-11-21 03:27 273840 ------w- c:\windows\system32\MpSigStub.exe

2013-01-09 01:48 . 2013-02-14 09:00 17812992 ----a-w- c:\windows\system32\mshtml.dll

2013-01-09 01:22 . 2013-02-14 09:00 10925568 ----a-w- c:\windows\system32\ieframe.dll

2013-01-09 01:19 . 2013-02-14 09:00 2312704 ----a-w- c:\windows\system32\jscript9.dll

2013-01-09 01:12 . 2013-02-14 09:00 1346048 ----a-w- c:\windows\system32\urlmon.dll

2013-01-09 01:12 . 2013-02-14 09:00 1392128 ----a-w- c:\windows\system32\wininet.dll

2013-01-09 01:11 . 2013-02-14 09:00 1494528 ----a-w- c:\windows\system32\inetcpl.cpl

2013-01-09 01:10 . 2013-02-14 09:00 237056 ----a-w- c:\windows\system32\url.dll

2013-01-09 01:09 . 2013-02-14 09:00 85504 ----a-w- c:\windows\system32\jsproxy.dll

2013-01-09 01:07 . 2013-02-14 09:00 173056 ----a-w- c:\windows\system32\ieUnatt.exe

2013-01-09 01:07 . 2013-02-14 09:00 816640 ----a-w- c:\windows\system32\jscript.dll

2013-01-09 01:07 . 2013-02-14 09:00 599040 ----a-w- c:\windows\system32\vbscript.dll

2013-01-09 01:06 . 2013-02-14 09:00 729088 ----a-w- c:\windows\system32\msfeeds.dll

2013-01-09 01:05 . 2013-02-14 09:00 2147840 ----a-w- c:\windows\system32\iertutil.dll

2013-01-09 01:04 . 2013-02-14 09:00 96768 ----a-w- c:\windows\system32\mshtmled.dll

2013-01-09 01:04 . 2013-02-14 09:00 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-01-09 01:00 . 2013-02-14 09:00 248320 ----a-w- c:\windows\system32\ieui.dll

2013-01-08 22:11 . 2013-02-14 09:00 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll

2013-01-08 22:03 . 2013-02-14 09:00 1129472 ----a-w- c:\windows\SysWow64\wininet.dll

2013-01-08 22:03 . 2013-02-14 09:00 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2013-01-08 21:59 . 2013-02-14 09:00 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2013-01-08 21:58 . 2013-02-14 09:00 420864 ----a-w- c:\windows\SysWow64\vbscript.dll

2013-01-08 21:56 . 2013-02-14 09:00 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2013-01-05 05:53 . 2013-02-14 04:10 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-01-05 05:00 . 2013-02-14 04:10 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-01-05 05:00 . 2013-02-14 04:10 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-01-04 05:46 . 2013-02-14 04:09 215040 ----a-w- c:\windows\system32\winsrv.dll

2013-01-04 04:51 . 2013-02-14 04:09 5120 ----a-w- c:\windows\SysWow64\wow32.dll

2013-01-04 04:43 . 2013-02-14 04:09 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2013-01-04 03:26 . 2013-02-14 04:10 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-01-04 02:47 . 2013-02-14 04:09 25600 ----a-w- c:\windows\SysWow64\setup16.exe

2013-01-04 02:47 . 2013-02-14 04:09 7680 ----a-w- c:\windows\SysWow64\instnm.exe

2013-01-04 02:47 . 2013-02-14 04:09 2048 ----a-w- c:\windows\SysWow64\user.exe

2013-01-04 02:47 . 2013-02-14 04:09 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll

2013-01-03 06:00 . 2013-02-14 04:09 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-01-03 06:00 . 2013-02-14 04:09 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-03-21 630912]

"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]

"HP CoolSense"="c:\program files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe" [2012-11-05 1343904]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer1"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 SmbDrv;SmbDrv;c:\windows\system32\drivers\Smb_driver.sys [2012-03-02 21264]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-11-17 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\drivers\amd_sata.sys [2011-12-13 82048]

S0 amd_xata;amd_xata;c:\windows\system32\drivers\amd_xata.sys [2011-12-13 42624]

S0 amdkmpfd;AMD PCI Root Bus Lower Filter;c:\windows\system32\drivers\amdkmpfd.sys [2012-02-02 31872]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2012-03-22 235520]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-03-21 361984]

S2 APXACC;AppEx Networks Accelerator LWF;c:\windows\system32\DRIVERS\appexDrv.sys [2012-02-05 189760]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]

S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass\TrueSuiteService.exe [2012-09-03 1641320]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HPAuto;HP Auto;c:\program files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-02-17 682040]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2012-02-22 31000]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-03-05 35200]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]

S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\drivers\amdhub30.sys [2011-10-26 102528]

S3 amdiox64;AMD IO Driver;c:\windows\system32\drivers\amdiox64.sys [2010-02-18 46136]

S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\drivers\amdxhc.sys [2011-10-26 219776]

S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-12-06 95248]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2012-08-04 40432]

S3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\DRIVERS\dtsoftbus01.sys [2013-02-16 283200]

S3 RSBASTOR;Realtek PCIE CardReader Driver - BA;c:\windows\system32\DRIVERS\RtsBaStor.sys [2012-03-08 293480]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2012-03-10 685160]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]

S3 TrueService;TrueAPI Service component;c:\program files\Common Files\AuthenTec\TrueService.exe [2012-07-16 401256]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2012-01-14 56448]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-03-21 03:16 1629648 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.172\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-03-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-20 05:51]

.

2013-03-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-15 20:31]

.

2013-03-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-11-15 20:31]

.

2013-02-27 c:\windows\Tasks\HPCeeScheduleForANDREWR-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]

.

2013-02-22 c:\windows\Tasks\HPCeeScheduleForAndrewR.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2012-03-06 1425408]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com

uLocal Page = c:\windows\system32\blank.htm

mStart Page =

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

TCP: DhcpNameServer = 192.168.2.1

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

AddRemove-SP_008a99b9 - c:\program files (x86)\MagniPic\uninstall.exe

AddRemove-Uplay - c:\program files (x86)\Ubisoft\Ubisoft Game Launcher\Uninstall.exe

AddRemove-{E3B9C5A9-BD7A-4B56-B754-FAEA7DD6FA88} - c:\program files (x86)\InstallShield Installation Information\{E3B9C5A9-BD7A-4B56-B754-FAEA7DD6FA88}\setup.exe

AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-03-21 00:11:45

ComboFix-quarantined-files.txt 2013-03-21 05:11

ComboFix2.txt 2013-03-21 04:24

ComboFix3.txt 2013-03-20 21:50

.

Pre-Run: 424,845,492,224 bytes free

Post-Run: 424,548,818,944 bytes free

.

- - End Of File - - 20AB786161186649E42799D8BEE450C8

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • MagniPic

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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I did not find MagniPic in Revo to uninstall. Nor could I find it elsewhere. Should this be of concern?

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.03.21.04

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

AndrewR :: ANDREWR-HP [administrator]

3/21/2013 0:38:51

mbam-log-2013-03-21 (00-38-51).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 210789

Time elapsed: 2 minute(s), 5 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 0:42:46, on 3/21/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16464)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Update\23.0.0.2585\TorchUpdate.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\AppData\Local\Torch\Application\torch.exe

C:\Users\AndrewR\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - - (no file)

O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

O4 - HKLM\..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: *.clonewarsadventures.com

O15 - Trusted Zone: *.freerealms.com

O15 - Trusted Zone: *.soe.com

O15 - Trusted Zone: *.sony.com

O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: TrueSuiteService (FPLService) - HP - C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Auto (HPAuto) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: TrueAPI Service component (TrueService) - AuthenTec, Inc. - C:\Program Files\Common Files\AuthenTec\TrueService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 10772 bytes

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  • Staff

Greetings

It was probably removed during the cleaning process so it does not bother me that it was not there

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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The online scan is taking longer than I was expecting. I will leave it up while I head to bed and post the results in the morning. So far 0 threats have been found with scanner claiming to be 99% done.

If nothing is found, and all traces of virus are gone, will I need to do anything to restore the drivers I had to disable previously?

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  • Staff

Hello beard_whisperer

found allot of info for simple pass so you are just going to have to go thru and start trying things listed on these pages and let me know if it starts working

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/HP-SimplePass-keeps-telling-me-I-m-having-trouble-on-HP-m6/td-p/1684867

http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/simplepass-not-working-on-pavilion-m6-1035dx/td-p/2230531

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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After I ran the clean up tool and rebooted my computer, my finger scanner started working again, so I ended up not having to utilize the links you provided, although I will be keeping them in mind if I have problems with it in the future.

I still have the .exe files from OTL, HijackThis, and RogueKiller on my desktop. Not sure if these are as important to get rid of, but if so let me know. Otherwise I presume I can use Revo to uninstall them?

Other than that, the computer is running a billion times better now thanks to you! I will let you know if any problems arise in the meantime. I have read your instructions and am now going through and downloading all of your recommendations. Really, thank you so much! Although I am a poor college student, I will be happy to send some donation your way as soon as possible!

Thank you for your help!

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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