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wmiprvse.exe? Infected


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Hello,

My computer has been running much slower than normal. I've tried to minimize the amount of start-up programs, and yet it says I still have 90 some processes running at any time. Even when I don't have anything running my CPU is always around 90%. I noticed theres a process called wmiprvse.exe running that takes up some 25+% CPU at any given time. I looked this process up on bleepingcomputer and they said it's added by a worm:

http://www.bleepingcomputer.com/startups/wmiprvse.exe-2430.html

I've tried running rkill, but it didnt find anything. I've ran malwarebytes and superantispyware many times, and made sure they were all up to date, but nothing was caught.

I'd really appreciate your help, my computer is getting really quite slow compared to what it normally is.

Thank you in advanced,

Kayla

DDS:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.9.2

Run by Kayla at 14:38:13 on 2013-02-18

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3894.2202 [GMT -6:00]

.

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG10\avgchsva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\STacSV64.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\Hpservice.exe

C:\Program Files\WTouch\WTouchService.exe

C:\Windows\system32\vcsFPService.exe

C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE

C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\Pen_Tablet.exe

C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.1.7\ToolbarUpdater.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\AVG\AVG10\avgnsa.exe

C:\Program Files (x86)\AVG\AVG10\avgemca.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\system32\taskhost.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\AVG\AVG10\avgtray.exe

C:\Program Files (x86)\AVG Secure Search\vprot.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Windows\system32\WTablet\Pen_TabletUser.exe

C:\Windows\system32\Pen_Tablet.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisTSR.exe

C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe

C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe

C:\Windows\system32\wuauclt.exe

C:\PROGRA~2\AVG\AVG10\avgrsa.exe

C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe

C:\Program Files\WTouch\WTouchUser.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\taskmgr.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: EgisPBIE Class: {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} - C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisPBIE.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\14.1.0.10\AVG Secure Search_toolbar.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\14.1.0.10\AVG Secure Search_toolbar.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

uRun: [AdobeBridge] <no file>

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe

mRun: [VitaKeyTSR] C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisTSR.exe /run

mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"

mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000

IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab

TCP: NameServer = 128.104.254.254 144.92.254.254

TCP: Interfaces\{9D241A6A-03D1-45D0-BA13-7443F604F1F4} : DHCPNameServer = 128.104.254.254 144.92.254.254

TCP: Interfaces\{9D241A6A-03D1-45D0-BA13-7443F604F1F4}\255637E456470275962756C6563737D27657563747 : DHCPNameServer = 128.104.254.254 144.92.254.254

TCP: Interfaces\{9D241A6A-03D1-45D0-BA13-7443F604F1F4}\2757269713 : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{9D241A6A-03D1-45D0-BA13-7443F604F1F4}\353686E656964656270275962756C6563737 : DHCPNameServer = 192.168.254.254 192.168.254.254

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\14.1.7\ViProtocol.dll

x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll

x64-BHO: EgisPBIE Class: {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} - C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\x64\EgisPBIE.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgppa.dll

x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Kayla\AppData\Roaming\Mozilla\Firefox\Profiles\6e404xgr.default\

FF - prefs.js: browser.startup.homepage - google.com

FF - component: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn\components\WCFirefoxExtn.dll

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff10.dll

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff5.dll

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff6.dll

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff7.dll

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff8.dll

FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff9.dll

FF - component: C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\FFExt\components\EgisPBFF.dll

FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll

FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordlegacyext.dll

FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\14.1.7\npsitesafety.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\nprpplugin.dll

FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

---- FIREFOX POLICIES ----

FF - user.js: network.protocol-handler.warn-external.dnupdate - false

FF - user.js: network.protocol-handler.warn-external.dnupdate - false

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSEH;AVGIDSEH;C:\Windows\System32\drivers\AVGIDSEH.sys [2011-2-22 26704]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2011-3-16 37456]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-11-23 52856]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-11-12 312160]

R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2011-3-1 41552]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2011-4-4 377936]

R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-9-4 39768]

R1 DVMIO;DeviceVM IO Service;C:\Windows\System32\drivers\dvmio.sys [2009-11-11 20056]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2010-2-17 14920]

R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2010-2-17 12360]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2010-6-29 128752]

R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 169312]

R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe [2009-3-3 89600]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2012-1-31 7391072]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]

R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-2-26 127984]

R2 DvmMDES;DeviceVM Meta Data Export Service;C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-3-31 338168]

R2 EgisTec Service;EgisTec Service;C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe [2010-2-4 689008]

R2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2010-8-30 166400]

R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2010-8-30 128512]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]

R2 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-7-20 13336]

R2 TabletServicePen;TabletServicePen;C:\Windows\System32\Pen_Tablet.exe [2011-11-23 5414184]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-7-20 2320920]

R2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-2-23 2192176]

R2 vToolbarUpdater14.1.7;vToolbarUpdater14.1.7;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.1.7\ToolbarUpdater.exe [2013-2-14 965296]

R2 WTouchService;WTouch Service;C:\Program Files\WTouch\WTouchService.exe [2011-11-23 127272]

R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\AVGIDSDriver.sys [2011-5-27 118864]

R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\AVGIDSFilter.sys [2011-2-10 29264]

R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-7-20 35104]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-3-26 158720]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-3-26 271872]

S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-8-17 40448]

S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-6-2 167264]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-7-20 346144]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2010-4-19 50688]

S3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2011-11-23 18216]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

.

=============== Created Last 30 ================

.

2013-02-18 05:45:49 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-18 05:45:48 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-18 05:33:02 46080 ----a-w- C:\Windows\System32\atmlib.dll

2013-02-18 05:33:02 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2013-02-18 05:33:01 367616 ----a-w- C:\Windows\System32\atmfd.dll

2013-02-18 05:33:01 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2013-02-18 05:22:59 678912 ----a-w- C:\Program Files (x86)\Internet Explorer\iedvtool.dll

2013-02-18 05:22:59 499200 ----a-w- C:\Program Files\Internet Explorer\jsdbgui.dll

2013-02-18 05:22:59 387584 ----a-w- C:\Program Files (x86)\Internet Explorer\jsdbgui.dll

2013-02-18 05:22:58 887808 ----a-w- C:\Program Files\Internet Explorer\iedvtool.dll

2013-02-18 05:04:50 5500776 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-02-18 05:04:42 3957608 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-02-18 05:04:41 3902312 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-02-18 05:04:02 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll

2013-02-18 05:04:01 751104 ----a-w- C:\Windows\System32\win32spl.dll

2013-02-18 05:00:56 478208 ----a-w- C:\Windows\System32\dpnet.dll

2013-02-18 05:00:56 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll

2013-02-18 05:00:30 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2013-02-18 05:00:30 2048 ----a-w- C:\Windows\System32\tzres.dll

2013-02-18 04:59:59 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll

2013-02-18 04:59:56 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll

2013-02-18 04:16:02 956416 ----a-w- C:\Windows\System32\localspl.dll

2013-02-18 04:13:04 295792 ----a-w- C:\Windows\System32\drivers\volsnap.sys

2013-02-18 04:12:12 58880 ----a-w- C:\Windows\System32\browcli.dll

2013-02-18 04:12:12 41472 ----a-w- C:\Windows\SysWow64\browcli.dll

2013-02-18 04:12:12 136704 ----a-w- C:\Windows\System32\browser.dll

2013-02-18 04:09:13 1462784 ----a-w- C:\Windows\System32\crypt32.dll

2013-02-18 04:09:12 1157632 ----a-w- C:\Windows\SysWow64\crypt32.dll

2013-02-18 04:09:11 182272 ----a-w- C:\Windows\System32\cryptsvc.dll

2013-02-18 04:09:11 140288 ----a-w- C:\Windows\System32\cryptnet.dll

2013-02-18 04:09:11 139264 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2013-02-18 04:09:11 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2013-02-04 01:01:32 -------- d-----w- C:\Program Files (x86)\Common Files\Software Update Utility

.

==================== Find3M ====================

.

2013-02-14 17:36:35 39768 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys

2013-01-17 07:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe

2013-01-09 01:19:09 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-01-09 01:12:03 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-01-09 01:11:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-01-09 01:07:51 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-01-09 01:07:47 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-01-09 01:04:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-01-08 22:11:21 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-01-08 22:03:20 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-01-08 22:03:12 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-01-08 21:59:02 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-01-08 21:58:29 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-01-08 21:56:23 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-01-04 05:41:01 1893224 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-01-04 05:40:54 287576 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS

2013-01-04 05:37:01 362496 ----a-w- C:\Windows\System32\wow64win.dll

2013-01-04 05:37:00 243200 ----a-w- C:\Windows\System32\wow64.dll

2013-01-04 05:37:00 13312 ----a-w- C:\Windows\System32\wow64cpu.dll

2013-01-04 05:36:33 215040 ----a-w- C:\Windows\System32\winsrv.dll

2013-01-04 05:33:49 16384 ----a-w- C:\Windows\System32\ntvdm64.dll

2013-01-04 05:30:34 424960 ----a-w- C:\Windows\System32\KernelBase.dll

2013-01-04 05:27:03 6144 ---ha-w- C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll

2013-01-04 05:27:03 3072 ---ha-w- C:\Windows\System32\api-ms-win-core-xstate-l1-1-0.dll

2013-01-04 05:27:03 3072 ---ha-w- C:\Windows\System32\api-ms-win-core-util-l1-1-0.dll

2013-01-04 05:27:02 4608 ---ha-w- C:\Windows\System32\api-ms-win-core-threadpool-l1-1-0.dll

2013-01-04 05:27:02 4096 ---ha-w- C:\Windows\System32\api-ms-win-core-sysinfo-l1-1-0.dll

2013-01-04 05:27:02 4096 ---ha-w- C:\Windows\System32\api-ms-win-core-synch-l1-1-0.dll

2013-01-04 05:27:01 3584 ---ha-w- C:\Windows\System32\api-ms-win-core-rtlsupport-l1-1-0.dll

2013-01-04 05:27:01 3072 ---ha-w- C:\Windows\System32\api-ms-win-core-string-l1-1-0.dll

2013-01-04 05:27:00 4608 ---ha-w- C:\Windows\System32\api-ms-win-core-processthreads-l1-1-0.dll

2013-01-04 05:27:00 3584 ---ha-w- C:\Windows\System32\api-ms-win-core-processenvironment-l1-1-0.dll

2013-01-04 05:27:00 3072 ---ha-w- C:\Windows\System32\api-ms-win-core-profile-l1-1-0.dll

2013-01-04 04:51:09 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-01-04 04:51:08 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll

2013-01-04 03:22:49 3150848 ----a-w- C:\Windows\System32\win32k.sys

2013-01-04 03:19:55 338432 ----a-w- C:\Windows\System32\conhost.exe

2013-01-04 02:48:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-01-04 02:48:34 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-01-04 02:48:34 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-01-04 02:48:33 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-01-04 02:43:35 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll

2013-01-04 02:43:34 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll

2013-01-04 02:43:34 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll

2013-01-04 02:43:34 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll

2012-12-22 04:01:51 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll

2012-12-22 04:01:51 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll

2012-12-14 22:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys

.

============= FINISH: 14:39:45.11 ===============

Attach:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 8/13/2010 6:43:34 PM

System Uptime: 2/18/2013 9:53:04 AM (5 hours ago)

.

Motherboard: Hewlett-Packard | | 146A

Processor: Intel® Core i5 CPU M 430 @ 2.27GHz | CPU | 430/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 447 GiB total, 365.981 GiB free.

D: is FIXED (NTFS) - 18 GiB total, 2.666 GiB free.

E: is FIXED (FAT32) - 0 GiB total, 0.091 GiB free.

F: is CDROM (CDFS)

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP126: 11/25/2012 5:42:01 PM - Installed Java 7 Update 9

RP127: 12/21/2012 10:01:42 PM - Installed QuickTime

RP128: 2/7/2013 10:22:37 PM - Scheduled Checkpoint

RP129: 2/17/2013 11:20:30 PM - Windows Update

.

==== Installed Programs ======================

.

7-Zip 9.20

Acrobat.com

ActiveCheck component for HP Active Support Library

Adobe Acrobat X Pro - English, Français, Deutsch

Adobe AIR

Adobe Community Help

Adobe Content Viewer

Adobe Creative Suite 5.5 Design Standard

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Photoshop Elements 7.0

Adobe Reader 9.3.3 MUI

Adobe Shockwave Player

AIM 7

AIM for Windows

Alcor Micro USB Card Reader

America's Army

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AVG 2011

AVG Security Toolbar

Bamboo

BioExcess

Bonjour

Broadcom 2070 Bluetooth 2.1 + EDR

Broadcom 802.11 Wireless LAN Adapter

CCleaner

CinemaNow Media Manager

Compatibility Pack for the 2007 Office system

ConnectUO 2.0

CyberLink DVD Suite

Download Updater (AOL Inc.)

Dungeon Keeper 2

DVD Menu Pack for HP MediaSmart Video

EA Download Manager

Epson Event Manager

EPSON NX125 NX127 Series Printer Uninstall

EPSON Scan

ESU for Microsoft Windows 7

GIMP 2.6.10

HP 3D DriveGuard

HP Advisor

HP Customer Experience Enhancements

HP MediaSmart CinemaNow 2.0

HP MediaSmart DVD

HP MediaSmart Internet TV

HP MediaSmart Movies and TV

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart SmartMenu

HP MediaSmart Video

HP MediaSmart Webcam

HP MediaSmart/TouchSmart Netflix

HP Photo Creations

HP Quick Launch

HP QuickWeb Installer

HP Setup

HP SimplePass Identity Protection

HP Software Framework

HP Support Assistant

HP Update

HP User Guides 0207

HP Wireless Assistant

HPAsset component for HP Active Support Library

IDT Audio

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® Rapid Storage Technology

iTunes

Java 7 Update 9

Java Auto Updater

Java 6 Update 18 (64-bit)

Java 6 Update 32

Junk Mail filter update

LabelPrint

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft Age of Empires II

Microsoft Age of Empires II: The Conquerors Expansion

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office Excel MUI (English) 2007

Microsoft Office Home and Student 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Works

Microsoft WSE 3.0 Runtime

Microsoft_VC80_ATL_x86

Microsoft_VC80_ATL_x86_x64

Microsoft_VC80_CRT_x86

Microsoft_VC80_CRT_x86_x64

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFC_x86_x64

Microsoft_VC80_MFCLOC_x86

Microsoft_VC80_MFCLOC_x86_x64

Microsoft_VC90_ATL_x86

Microsoft_VC90_ATL_x86_x64

Microsoft_VC90_CRT_x86

Microsoft_VC90_CRT_x86_x64

Microsoft_VC90_MFC_x86

Microsoft_VC90_MFC_x86_x64

Microsoft_VC90_MFCLOC_x86

Microsoft_VC90_MFCLOC_x86_x64

Movie Theme Pack for HP MediaSmart Video

Mozilla Firefox 18.0.2 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Norton Online Backup

OpenOffice.org 3.2

PDF Settings CS5

PhotoNow!

Power2Go

PowerDirector

QuickTime

R for Windows 2.14.1

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek Ethernet Controller Driver For Windows 7

RealUpgrade 1.1

Recovery Manager

Roxio CinemaNow 2.0

Soldat 1.6.0

Soldat 1.6.1

Soldat 1.6.2

Soldat 1.6.3

SUPERAntiSpyware

Synaptics Pointing Device Driver

The Movies

The Sims™ 3

Ultima Online: Mondain's Legacy

Update for Microsoft Office Word 2007 (KB974631)

Update for Office 2007 (KB934528)

Validity Sensors DDK

Ventrilo Client

Visual C++ 8.0 Runtime Setup Package (x64)

Visual Studio 2008 x64 Redistributables

Warcraft III

Warcraft III: All Products

Windows Driver Package - Broadcom Bluetooth (07/30/2009 6.2.0.9405)

Windows Driver Package - Broadcom Bluetooth (12/16/2009 6.2.0.9414)

Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800)

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

.

==== Event Viewer Messages From Past Week ========

.

2/18/2013 9:53:41 AM, Error: Service Control Manager [7023] - The Windows Defender service terminated with the following error: The specified module could not be found.

2/17/2013 8:09:17 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the EgisTec Service service.

2/17/2013 11:25:41 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.143.2336.0).

2/17/2013 1:12:43 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

2/15/2013 6:19:38 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.

2/15/2013 6:19:08 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HP Wireless Assistant Service service.

2/14/2013 8:34:03 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

2/14/2013 5:47:03 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

.

==== End Of File ===========================

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  • Staff

Hello kschneider

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Hi Gringo,

Thanks for the speedy reply! Makes me think whatever on here is not good!

Here are the 3 requested logs:

Results of screen317's Security Check version 0.99.58

Windows 7 x64 (UAC is enabled)

Out of date service pack!!

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG Anti-Virus Free Edition 2011

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 6 Update 32

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox (18.0.2)

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

AVG avgtray.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

# AdwCleaner v2.112 - Logfile created 02/18/2013 at 15:12:01

# Updated 10/02/2013 by Xplode

# Operating system : Windows 7 Home Premium (64 bits)

# User : Kayla - KAYLA-PC

# Boot Mode : Normal

# Running from : C:\Users\Kayla\Downloads\adwcleaner0.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\avg-secure-search.xml

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

Folder Deleted : C:\Program Files (x86)\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\ProgramData\AVG Security Toolbar

Folder Deleted : C:\Users\Kayla\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\Kayla\AppData\Local\AVG Security Toolbar

Folder Deleted : C:\Users\Kayla\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\Kayla\AppData\LocalLow\AVG Security Toolbar

Folder Deleted : C:\Users\Kayla\AppData\LocalLow\boost_interprocess

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar

Key Deleted : HKCU\Software\AVG Secure Search

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\S

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.2 (en-US)

File : C:\Users\Kayla\AppData\Roaming\Mozilla\Firefox\Profiles\6e404xgr.default\prefs.js

C:\Users\Kayla\AppData\Roaming\Mozilla\Firefox\Profiles\6e404xgr.default\user.js ... Deleted !

Deleted : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\14.2.0.1");

*************************

AdwCleaner[s1].txt - [7303 octets] - [18/02/2013 15:12:01]

########## EOF - C:\AdwCleaner[s1].txt - [7363 octets] ##########

RogueKiller V7.5.2 [05/30/2012] by Tigzy

mail: tigzyRK<at>gmail<dot>com

Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/

Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User: Kayla [Admin rights]

Mode: Scan -- Date: 02/18/2013 15:19:40

¤¤¤ Bad processes: 0 ¤¤¤

¤¤¤ Registry Entries: 2 ¤¤¤

[HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [NOT LOADED] ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEKT-60KA9T0 +++++

--- User ---

[MBR] f2b33db980d4c98fe3098b61c7853f38

[bSP] 049f5f9581af124a161436e2dc1a8e91 : Windows Vista/7 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 457747 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 937875456 | Size: 18889 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 976560128 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1].txt >>

RKreport[1].txt

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  • Staff

Hello kschneider

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Here's the combofix log.

Combofix did not restart the pc at all.

I still see the wmiprvse.exe process in the task manager, still showing its using 20-40% CPU at various times. But otherwise, my CPU is much lower right now, and there are 3 less processes running now than before.

ComboFix 13-02-18.02 - Kayla 02/18/2013 15:45:36.3.4 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3894.2594 [GMT -6:00]

Running from: c:\users\Kayla\Desktop\ComboFix.exe

AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-01-18 to 2013-02-18 )))))))))))))))))))))))))))))))

.

.

2013-02-18 22:30 . 2013-02-18 22:30 -------- d-----w- c:\users\Public\AppData\Local\temp

2013-02-18 22:30 . 2013-02-18 22:30 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-02-18 21:12 . 2013-02-18 21:12 121 ----a-w- c:\windows\DeleteOnReboot.bat

2013-02-18 05:45 . 2013-01-08 22:01 768000 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-18 05:45 . 2013-01-09 01:10 996352 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-18 05:33 . 2012-12-16 16:52 46080 ----a-w- c:\windows\system32\atmlib.dll

2013-02-18 05:33 . 2012-12-16 14:25 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2013-02-18 05:33 . 2012-12-16 14:40 367616 ----a-w- c:\windows\system32\atmfd.dll

2013-02-18 05:33 . 2012-12-16 14:25 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2013-02-18 05:22 . 2013-01-09 01:13 499200 ----a-w- c:\program files\Internet Explorer\jsdbgui.dll

2013-02-18 05:22 . 2013-01-08 22:05 678912 ----a-w- c:\program files (x86)\Internet Explorer\iedvtool.dll

2013-02-18 05:22 . 2013-01-08 22:04 387584 ----a-w- c:\program files (x86)\Internet Explorer\jsdbgui.dll

2013-02-18 05:22 . 2013-01-09 01:14 887808 ----a-w- c:\program files\Internet Explorer\iedvtool.dll

2013-02-18 05:22 . 2013-01-09 01:48 17812992 ----a-w- c:\windows\system32\mshtml.dll

2013-02-18 05:22 . 2013-01-09 01:22 10925568 ----a-w- c:\windows\system32\ieframe.dll

2013-02-18 05:04 . 2013-01-05 05:57 5500776 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-02-18 05:04 . 2013-01-05 05:02 3957608 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-02-18 05:04 . 2013-01-05 05:02 3902312 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-02-18 05:04 . 2012-11-09 04:49 492032 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-02-18 05:04 . 2012-11-09 05:34 751104 ----a-w- c:\windows\system32\win32spl.dll

2013-02-18 05:00 . 2012-11-02 05:27 478208 ----a-w- c:\windows\system32\dpnet.dll

2013-02-18 05:00 . 2012-11-02 04:48 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

2013-02-18 05:00 . 2012-06-09 05:30 14165504 ----a-w- c:\windows\system32\shell32.dll

2013-02-18 05:00 . 2012-11-09 05:34 2048 ----a-w- c:\windows\system32\tzres.dll

2013-02-18 05:00 . 2012-11-09 04:49 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2013-02-18 04:59 . 2012-06-06 05:50 1425408 ----a-w- c:\program files\Common Files\System\ado\msado15.dll

2013-02-18 04:59 . 2012-06-06 05:09 987136 ----a-w- c:\program files (x86)\Common Files\System\ado\msado15.dll

2013-02-18 04:16 . 2012-05-14 05:20 956416 ----a-w- c:\windows\system32\localspl.dll

2013-02-18 04:13 . 2012-09-06 17:38 295792 ----a-w- c:\windows\system32\drivers\volsnap.sys

2013-02-18 04:12 . 2012-07-04 22:04 73216 ----a-w- c:\windows\system32\netapi32.dll

2013-02-18 04:12 . 2012-07-04 22:01 58880 ----a-w- c:\windows\system32\browcli.dll

2013-02-18 04:12 . 2012-07-04 22:01 136704 ----a-w- c:\windows\system32\browser.dll

2013-02-18 04:12 . 2012-07-04 21:23 41472 ----a-w- c:\windows\SysWow64\browcli.dll

2013-02-18 04:09 . 2012-06-02 05:25 1462784 ----a-w- c:\windows\system32\crypt32.dll

2013-02-18 04:09 . 2012-06-02 04:45 1157632 ----a-w- c:\windows\SysWow64\crypt32.dll

2013-02-18 04:09 . 2012-06-02 05:25 182272 ----a-w- c:\windows\system32\cryptsvc.dll

2013-02-18 04:09 . 2012-06-02 05:25 140288 ----a-w- c:\windows\system32\cryptnet.dll

2013-02-18 04:09 . 2012-06-02 04:45 139264 ----a-w- c:\windows\SysWow64\cryptsvc.dll

2013-02-18 04:09 . 2012-06-02 04:45 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-02-18 21:06 . 2012-09-04 13:59 39768 ----a-w- c:\windows\system32\drivers\avgtpx64.sys

2013-02-05 04:49 . 2010-08-30 03:24 70004024 ----a-w- c:\windows\system32\MRT.exe

2013-01-17 07:28 . 2010-08-13 23:57 273840 ------w- c:\windows\system32\MpSigStub.exe

2013-01-04 04:43 . 2013-02-18 05:05 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-12-22 04:01 . 2012-12-22 04:01 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll

2012-12-22 04:01 . 2012-12-22 04:01 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll

2012-12-14 22:49 . 2012-01-13 22:29 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2010-07-21 141608]

"AVG_TRAY"="c:\program files (x86)\AVG\AVG10\avgtray.exe" [2012-08-01 2345592]

"VitaKeyTSR"="c:\program files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisTSR.exe" [2010-02-04 379248]

"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2012-12-18 825560]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer3"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~2\AVG\AVG10\avgchsva.exe /sync\0c:\progra~2\AVG\AVG10\avgrsa.exe /sync /restart

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [2009-08-17 40448]

R3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-11-10 167264]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-03-05 346144]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2010-04-20 50688]

R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2009-01-30 18216]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-02-22 26704]

S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2011-03-16 37456]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2011-11-24 52856]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2012-11-12 312160]

S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2011-03-01 41552]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2011-04-05 377936]

S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2013-02-18 39768]

S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 20056]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2010-02-17 14920]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2010-02-17 12360]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2010-06-29 128752]

S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe [2009-03-03 89600]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2012-01-31 7391072]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG10\avgwdsvc.exe [2011-02-08 269520]

S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-02-26 127984]

S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-04-01 338168]

S2 EgisTec Service;EgisTec Service;c:\program files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe [2010-02-04 689008]

S2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2009-09-14 166400]

S2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2009-09-14 128512]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 30520]

S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-01-18 20480]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-12-24 13336]

S2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2009-07-15 5414184]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]

S2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [2013-02-18 968880]

S2 WTouchService;WTouch Service;c:\program files\WTouch\WTouchService.exe [2009-07-15 127272]

S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-05-28 118864]

S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-02-10 29264]

S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2010-01-07 35104]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-03-27 158720]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-03-27 271872]

.

.

Contents of the 'Scheduled Tasks' folder

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-30 499608]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000

IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

TCP: DhcpNameServer = 128.104.254.254 144.92.254.254

FF - ProfilePath - c:\users\Kayla\AppData\Roaming\Mozilla\Firefox\Profiles\6e404xgr.default\

FF - prefs.js: browser.startup.homepage - google.com

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

Wow6432Node-HKCU-Run-AdobeBridge - (no file)

Wow6432Node-HKLM-Run-vProt - c:\program files (x86)\AVG Secure Search\vprot.exe

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-RealPlayer 16.0 - c:\program files (x86)\real\realplayer\Update\r1puninst.exe

AddRemove-{495A8A3C-8FD0-4C46-9979-95C26181A1AB} - c:\program files (x86)\InstallShield Installation Information\{495A8A3C-8FD0-4C46-9979-95C26181A1AB}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10d.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10d.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

@Denied: (A 2) (Everyone)

@="IFlashBroker3"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-02-18 16:39:56

ComboFix-quarantined-files.txt 2013-02-18 22:39

.

Pre-Run: 392,656,216,064 bytes free

Post-Run: 392,366,866,432 bytes free

.

- - End Of File - - 8FB0D0B76DAFD8EB718EF1D98EF29D50

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  • Staff

Hello kschneider

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it or you can upload it here and send me the link - http://www.speedyshare.com/

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

  • •Internet access
    •Windows Update
    •Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and MBAR

Gringo

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  • Staff

Hello kschneider

so far I have not seen anything

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

 ClearJavaCache:: 

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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It feels like the pc is running a bit smoother now, although it is still a little laggy. It looks like a like of CPU is still being used up even when the computer doesn't have much (or anything running)

Here's the updated combofix log:

ComboFix 13-02-18.02 - Kayla 02/18/2013 22:18:12.4.4 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3894.2550 [GMT -6:00]

Running from: c:\users\Kayla\Desktop\ComboFix.exe

Command switches used :: c:\users\Kayla\Desktop\CFScript.txt

AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-01-19 to 2013-02-19 )))))))))))))))))))))))))))))))

.

.

2013-02-19 04:40 . 2013-02-19 04:40 -------- d-----w- c:\users\Public\AppData\Local\temp

2013-02-19 04:40 . 2013-02-19 04:40 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-02-18 23:06 . 2013-01-18 18:15 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{72411C76-B017-49E1-9F5A-FEB4210A4BE0}\mpengine.dll

2013-02-18 21:12 . 2013-02-18 21:12 121 ----a-w- c:\windows\DeleteOnReboot.bat

2013-02-18 05:45 . 2013-01-08 22:01 768000 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-18 05:45 . 2013-01-09 01:10 996352 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll

2013-02-18 05:33 . 2012-12-16 16:52 46080 ----a-w- c:\windows\system32\atmlib.dll

2013-02-18 05:33 . 2012-12-16 14:25 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2013-02-18 05:33 . 2012-12-16 14:40 367616 ----a-w- c:\windows\system32\atmfd.dll

2013-02-18 05:33 . 2012-12-16 14:25 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2013-02-18 05:22 . 2013-01-09 01:13 499200 ----a-w- c:\program files\Internet Explorer\jsdbgui.dll

2013-02-18 05:22 . 2013-01-08 22:05 678912 ----a-w- c:\program files (x86)\Internet Explorer\iedvtool.dll

2013-02-18 05:22 . 2013-01-08 22:04 387584 ----a-w- c:\program files (x86)\Internet Explorer\jsdbgui.dll

2013-02-18 05:22 . 2013-01-09 01:14 887808 ----a-w- c:\program files\Internet Explorer\iedvtool.dll

2013-02-18 05:22 . 2013-01-09 01:48 17812992 ----a-w- c:\windows\system32\mshtml.dll

2013-02-18 05:22 . 2013-01-09 01:22 10925568 ----a-w- c:\windows\system32\ieframe.dll

2013-02-18 05:04 . 2013-01-05 05:57 5500776 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-02-18 05:04 . 2013-01-05 05:02 3957608 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-02-18 05:04 . 2013-01-05 05:02 3902312 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-02-18 05:04 . 2012-11-09 04:49 492032 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-02-18 05:04 . 2012-11-09 05:34 751104 ----a-w- c:\windows\system32\win32spl.dll

2013-02-18 05:00 . 2012-11-02 05:27 478208 ----a-w- c:\windows\system32\dpnet.dll

2013-02-18 05:00 . 2012-11-02 04:48 376832 ----a-w- c:\windows\SysWow64\dpnet.dll

2013-02-18 05:00 . 2012-06-09 05:30 14165504 ----a-w- c:\windows\system32\shell32.dll

2013-02-18 05:00 . 2012-11-09 05:34 2048 ----a-w- c:\windows\system32\tzres.dll

2013-02-18 05:00 . 2012-11-09 04:49 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2013-02-18 04:59 . 2012-06-06 05:50 1425408 ----a-w- c:\program files\Common Files\System\ado\msado15.dll

2013-02-18 04:59 . 2012-06-06 05:09 987136 ----a-w- c:\program files (x86)\Common Files\System\ado\msado15.dll

2013-02-18 04:16 . 2012-05-14 05:20 956416 ----a-w- c:\windows\system32\localspl.dll

2013-02-18 04:13 . 2012-09-06 17:38 295792 ----a-w- c:\windows\system32\drivers\volsnap.sys

2013-02-18 04:12 . 2012-07-04 22:04 73216 ----a-w- c:\windows\system32\netapi32.dll

2013-02-18 04:12 . 2012-07-04 22:01 58880 ----a-w- c:\windows\system32\browcli.dll

2013-02-18 04:12 . 2012-07-04 22:01 136704 ----a-w- c:\windows\system32\browser.dll

2013-02-18 04:12 . 2012-07-04 21:23 41472 ----a-w- c:\windows\SysWow64\browcli.dll

2013-02-18 04:09 . 2012-06-02 05:25 1462784 ----a-w- c:\windows\system32\crypt32.dll

2013-02-18 04:09 . 2012-06-02 04:45 1157632 ----a-w- c:\windows\SysWow64\crypt32.dll

2013-02-18 04:09 . 2012-06-02 05:25 182272 ----a-w- c:\windows\system32\cryptsvc.dll

2013-02-18 04:09 . 2012-06-02 05:25 140288 ----a-w- c:\windows\system32\cryptnet.dll

2013-02-18 04:09 . 2012-06-02 04:45 139264 ----a-w- c:\windows\SysWow64\cryptsvc.dll

2013-02-18 04:09 . 2012-06-02 04:45 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-02-18 21:06 . 2012-09-04 13:59 39768 ----a-w- c:\windows\system32\drivers\avgtpx64.sys

2013-02-05 04:49 . 2010-08-30 03:24 70004024 ----a-w- c:\windows\system32\MRT.exe

2013-01-17 07:28 . 2010-08-13 23:57 273840 ------w- c:\windows\system32\MpSigStub.exe

2013-01-04 04:43 . 2013-02-18 05:05 44032 ----a-w- c:\windows\apppatch\acwow64.dll

2012-12-22 04:01 . 2012-12-22 04:01 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll

2012-12-22 04:01 . 2012-12-22 04:01 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll

2012-12-14 22:49 . 2012-01-13 22:29 24176 ----a-w- c:\windows\system32\drivers\mbam.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2010-07-21 141608]

"AVG_TRAY"="c:\program files (x86)\AVG\AVG10\avgtray.exe" [2012-08-01 2345592]

"VitaKeyTSR"="c:\program files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisTSR.exe" [2010-02-04 379248]

"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe" [2012-12-18 825560]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer3"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~2\AVG\AVG10\avgchsva.exe /sync\0c:\progra~2\AVG\AVG10\avgrsa.exe /sync /restart

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [2009-08-17 40448]

R3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [2011-11-10 167264]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-03-05 346144]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2010-04-20 50688]

R3 wacmoumonitor;Wacom Mode Helper;c:\windows\system32\DRIVERS\wacmoumonitor.sys [2009-01-30 18216]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-02-22 26704]

S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2011-03-16 37456]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2011-11-24 52856]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2012-11-12 312160]

S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2011-03-01 41552]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2011-04-05 377936]

S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2013-02-18 39768]

S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 20056]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2010-02-17 14920]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2010-02-17 12360]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2010-06-29 128752]

S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe [2009-03-03 89600]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2012-01-31 7391072]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG10\avgwdsvc.exe [2011-02-08 269520]

S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-02-26 127984]

S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-04-01 338168]

S2 EgisTec Service;EgisTec Service;c:\program files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe [2010-02-04 689008]

S2 EPSON_EB_RPCV4_04;EPSON V5 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE [2009-09-14 166400]

S2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE [2009-09-14 128512]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2009-07-08 30520]

S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-01-18 20480]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-12-24 13336]

S2 TabletServicePen;TabletServicePen;c:\windows\system32\Pen_Tablet.exe [2009-07-15 5414184]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]

S2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [2013-02-18 968880]

S2 WTouchService;WTouch Service;c:\program files\WTouch\WTouchService.exe [2009-07-15 127272]

S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-05-28 118864]

S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-02-10 29264]

S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2010-01-07 35104]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-03-27 158720]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-03-27 271872]

.

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-30 499608]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000

IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

TCP: DhcpNameServer = 128.104.254.254 144.92.254.254

FF - ProfilePath - c:\users\Kayla\AppData\Roaming\Mozilla\Firefox\Profiles\6e404xgr.default\

FF - prefs.js: browser.startup.homepage - google.com

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

SafeBoot-38029744.sys

AddRemove-RealPlayer 16.0 - c:\program files (x86)\real\realplayer\Update\r1puninst.exe

AddRemove-{495A8A3C-8FD0-4C46-9979-95C26181A1AB} - c:\program files (x86)\InstallShield Installation Information\{495A8A3C-8FD0-4C46-9979-95C26181A1AB}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10d.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10d.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10d.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

@Denied: (A 2) (Everyone)

@="IFlashBroker3"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-02-18 22:50:20

ComboFix-quarantined-files.txt 2013-02-19 04:50

ComboFix2.txt 2013-02-18 22:39

.

Pre-Run: 392,043,831,296 bytes free

Post-Run: 391,794,511,872 bytes free

.

- - End Of File - - 8A801F60AFA686C3BAD1AA6B776D3349

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  • Staff

Hello kschneider

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader 9.3.3 MUI
      Java 7 Update 9
      Java™ 6 Update 18 (64-bit)
      Java™ 6 Update 32

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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I uninstalled the programs listed, installed the newest adobe reader, and ran ccleaner.

Here's MBAM log:

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.02.19.07

Windows 7 x64 NTFS

Internet Explorer 9.0.8112.16421

Kayla :: KAYLA-PC [administrator]

2/19/2013 4:22:22 PM

mbam-log-2013-02-19 (16-22-22).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 210038

Time elapsed: 2 minute(s), 47 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Here's Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:27:48 PM, on 2/19/2013

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v9.00 (9.00.8112.16464)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\AVG\AVG10\avgtray.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe

C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisTSR.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Users\Kayla\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)

O2 - BHO: EgisPBIE - {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} - C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisPBIE.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe

O4 - HKLM\..\Run: [VitaKeyTSR] C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisTSR.exe /run

O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll

O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: CinemaNow Service - CinemaNow, Inc. - C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe

O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: EgisTec Service - Egis Technology Inc. - C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe

O23 - Service: EPSON V5 Service4(04) (EPSON_EB_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50STB.EXE

O23 - Service: EPSON V3 Service4(04) (EPSON_PM_RPCV4_04) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RPB.EXE

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\STacSV64.exe

O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: TabletServicePen - Unknown owner - C:\Windows\system32\Pen_Tablet.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: WTouch Service (WTouchService) - Wacom Technology, Corp. - C:\Program Files\WTouch\WTouchService.exe

--

End of file - 12875 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Here's the ESET scan:

C:\Users\Kayla\Downloads\AIM_Install.exe Win32/OpenCandy application

C:\Users\Kayla\Downloads\mirc715.exe Win32/OpenCandy application

C:\Users\Kayla\Downloads\mirc717.exe Win32/OpenCandy application

C:\Users\Kayla\Downloads\Setup_FreeConverter.exe Win32/Toolbar.Widgi application

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  • Staff

Hello kschneider

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the quote box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Kayla\Downloads\AIM_Install.exe"
    del /f /s /q "C:\Users\Kayla\Downloads\mirc715.exe"
    del /f /s /q "C:\Users\Kayla\Downloads\mirc717.exe"
    del /f /s /q "C:\Users\Kayla\Downloads\Setup_FreeConverter.exe"del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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