"this device can perform faster" message

[chimpy]

For the past couple of days my HP g6 laptop running win7 64 has been having a message pop up on start up "this device can perform faster" with relation to a usb drive, but nothing is plugged into any of them...

The scans from MBAM and Avast! have come up clean so might this be a hardware failure? or something else? I know I can just turn off the notifications but if its fixable I would like to try, I mean this lappy is less than a year old only.

Thanks.

[AdvancedSetup]

Well we can't promise anything but we can certainly take a look and see if we can find anything that might be causing an issue.

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

When done, DDS will open two (2) logs:

1. DDS.txt
   
2. Attach.txt
   

• Save both reports to your desktop
  
• Please include the following logs in your next reply: DDS.txt and Attach.txt
  You can ignore the note about zipping the Attach.txt file in most cases.
  

[chimpy]

Thanks Advanced Setup. Here are the logs.

attach.txt

dds.txt

dds.txt

[AdvancedSetup]

Don't see anything specific - there is something causing a timeout on hardware but that could be anything. Let me have you create a ticket on the Help Desk and I'll work with you to run some other scanning tools to look for possible malware and some startup entry items to see if we can find or possibly fix things up some.

http://www.malwarebytes.org/contact_consumer/

Please ask for me and reference this topic

http://forums.malwarebytes.org/index.php?showtopic=119162

Thanks

[chimpy]

Thanks, can we keep the option open fora few days? As this start up and a restart have not produced the message which is odd after 3-4 days of it happening.

So i'll give it a weekend and see if it comes back, I will probably have to start it up 3-4 times more during that time.

[AdvancedSetup]

Okay, no problem.