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Woohoo! Let's hope this worked!

Farbar Service Scanner

Ran by KP (administrator) on 27-01-2012 at 19:25:38

Microsoft Windows 7 Home Premium (X64)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Yahoo IP is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll

[2009-07-13 19:09] - [2009-07-13 20:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

C:\Windows\System32\bfe.dll

[2009-07-13 19:09] - [2009-07-13 20:40] - 0703488 ____A (Microsoft Corporation) 4992C609A6315671463E30F6512BC022

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll

[2009-07-13 18:36] - [2009-07-13 20:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

C:\Windows\System32\vssvc.exe

[2009-07-13 18:39] - [2009-07-13 20:39] - 1598976 ____A (Microsoft Corporation) 787898BF9FB6D7BD87A36E2D95C899BA

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

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Yep, looks good! :D

Before we move on to the next step, please run an online scan to search for any remnants we may have missed wink.gif:

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the ActiveX control to install
  4. Click Start
  5. Make sure that the options Remove found threats is Unchecked and the option Scan unwanted applications is checked
  6. Click Scan
    Wait for the scan to finish
  7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste that log as a reply to this topic

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Looking good ;).

Let's see what programs of yours are outdated:

Please download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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Here you are: (Thanks again for all of your help on this)

Results of screen317's Security Check version 0.99.30

Windows 7 x64 (UAC is enabled)

Internet Explorer 8 Out of date!

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

ESET Online Scanner v3

WMI entry may not exist for antivirus; attempting automatic update.

```````````````````````````````

Anti-malware/Other Utilities Check:

Java 6 Update 29

Java version out of date!

Adobe Flash Player 10.3.181.34 Flash Player out of Date!

Adobe Reader 9 Adobe Reader out of date!

Mozilla Firefox (9.0.1)

````````````````````````````````

Process Check:

objlist.exe by Laurent

``````````End of Log````````````

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Here you are: (Thanks again for all of your help on this)

No problem :).

Let's install the following updates to help you surf safely ;):

You are using Internet Explorer version 8. Since you are using Windows 7, you qualify forthe latest version, which is 9. Using an outdated version of a web browser leaves you extremley vulnerable to malware!

Please see this link to download the latest version: http://windows.micro...roducts/ie/home

-----------

Java is out of date and older versions contain vulnerabilities. Please update to the newest version.

Download the newest version from here http://www.oracle.co...oads/index.html.

It's important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.

Go to Start > Control Panel and open Add or Remove Programs.

Search in the list for all previous installed versions of Java. (J2SE Runtime Environment).

They will have this icon next to them: javaicon.gif

Select each in turn and click Remove.

Once old versions are gone, please install the newest version.

-----------

Your Flash Player is out of date!

To make sure you have the latest version of Adobe Flash Player installed:

1. To uninstall an older version, visit this link: uninstall_flash_player.exe

2. Quit ALL running applications, including all Internet Explorer or other browser windows, and messenger applications (like AOL Instant Messenger, Yahoo Messenger, MSN Messenger).

3. Double-click on the file you've downloaded to uninstall Flash.

4. If uninstalled successfully, go to this site: Install Adobe Flash Player, and choose Agree and install now. This will install the newest version of Flash for your browser (note: Flash plugins for IE and Firefox must be installed separately).

Note: I recommend you uncheck an optional install (Free McAfee Security Scan or Free Google Toolbar).

-----------

You're using an old version of Adobe Acrobat Reader, this can leave your PC open to vulnerabilities, you can update it here (uninstall version 7.0 first):

Adobe Reader X

Note: I suggest you uncheck an optional, third-party download (eg. McAfee Security Scan Plus).

After successfully installing Adobe Reader X, see this article on how to make this program more secure: Adobe Reader X secures itself by playing in the sandbox.

-----------

Please let me know how the updates went, as failed updates may indicate additional malware.

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All updates successful!

I ran an MBAM scan with no problems and ran an FSS just in case that was helpful. Here is that log:

Farbar Service Scanner

Ran by KP (administrator) on 02-02-2012 at 19:05:47

Microsoft Windows 7 Home Premium (X64)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Yahoo IP is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

VSS Service is not running. Checking service configuration:

The start type of VSS service is set to Auto. The default start type is 3.

The ImagePath of VSS service is OK.

System Restore Disabled Policy:

========================

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll

[2009-07-13 19:09] - [2009-07-13 20:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

C:\Windows\System32\bfe.dll

[2009-07-13 19:09] - [2009-07-13 20:40] - 0703488 ____A (Microsoft Corporation) 4992C609A6315671463E30F6512BC022

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll

[2009-07-13 18:36] - [2009-07-13 20:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

C:\Windows\System32\vssvc.exe

[2009-07-13 18:39] - [2009-07-13 20:39] - 1598976 ____A (Microsoft Corporation) 787898BF9FB6D7BD87A36E2D95C899BA

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

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Looks like something may have reverted one of the changes we made to the registry (its a simple fix ;)):

Let's see if we can amend that:

To do this, follow the steps below:

Click Start, type Notepad in the Start Search box (Windows Vista) or the Search programs and files box (Windows 7), and then click Notepad in the programs list.

Highlight the following text, right click the highlighted text, and then click Copy. Go to Notepad, right click anywhere in the Notepad window, and then click Paste.

sc config VSS start= 3

net stop VSS

net start VSS

Click File, click Save As, and then type Repair.bat in the File name box.

Click the Save as type dropdown, then click All Files (*.*).

In the left window pane, click Desktop, and then click Save.

On the File menu, click Exit.

From your Desktop, right click the Repair.bat file that you saved in step 5, and then click Run as administrator. This action starts the required services.

Note If you are prompted for confirmation, click Yes.

After that, please reboot, and post another FSS log here for me to see.

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Here you are!

Farbar Service Scanner

Ran by KP (administrator) on 04-02-2012 at 19:41:12

Microsoft Windows 7 Home Premium (X64)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Yahoo IP is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll

[2009-07-13 19:09] - [2009-07-13 20:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

C:\Windows\System32\bfe.dll

[2009-07-13 19:09] - [2009-07-13 20:40] - 0703488 ____A (Microsoft Corporation) 4992C609A6315671463E30F6512BC022

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll

[2009-07-13 18:36] - [2009-07-13 20:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

C:\Windows\System32\vssvc.exe

[2009-07-13 18:39] - [2009-07-13 20:39] - 1598976 ____A (Microsoft Corporation) 787898BF9FB6D7BD87A36E2D95C899BA

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

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Well done- its sorted :).

Since your logs indicate you're clean, and you were able to successfully update your software, I will now provide you with some suggestions for security software. ;)

First, we need to remove ComboFix:

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall

-------------

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future. :)

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one.

avast!.

AntiVir

AVG

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Spybot-Search & Destroy

A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features if you don't have the resident part of another anti-spyware program running.

SpywareBlaster

A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

SpywareGuard

A tutorial on using SpywareGuard for real-time protection against spyware and hijackers may be found here.

Please, consider maintaining a firewall with HIPS (Host Intrusion Prevention Systems). Firewalls are extremely important and are the first part of your computer's defense. HIPS stops malware by monitoring its behavior and it's very important, too.

A firewall is a software program or piece of hardware that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet.

If you are using the Windows Firewall please note that it doesn't monitor or block outbound traffic and is therefore less effective than other free alternatives.

These firewalls are good and do have free versions available

A tutorial on understanding and using firewalls may be found here.

If you use Internet Explorer, it is a good idea to use IE-Spyad for ZonedOut which provides protections against malicious websites. (Requires 2 downloads)

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster and IE-Spyad can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:

http://www.spywarewarrior.com/rogue_anti-spyware.htm

A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please consider using an alternate browser. Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScripts, can make it even more secure. Opera is another good option.

If you are interested, Firefox may be downloaded from here

Opera is available here: http://www.opera.com/download/

For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help. :)

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  • 2 months later...
  • Staff

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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