Avast

[COMPUTIAC]

Hi, whenever I do either a full or quick scan with Avast I always have eight files which can not be scanned and they are password protected. Avast says to put these in the chest but when I click on the button to do so nothing happens. They are all in CyberLink PowerDirector and are protected with the same password: Error:Archive is password protected(42056).

I have removed all programs with the name of CyberLink with Revouninstaller Pro about two weeks ago, but these still exist when I do a scan with Avast (it is the paid version).

I have MBAM Pro, also SuperAntiSpyware Pro. They find nothing wrong, except SAS finds tracking cookies.

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29

Run by COMPUTIAC at 20:54:23 on 2011-12-26

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.3835 [GMT -5:00]

.

AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\AVAST Software\Avast\afwServ.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe

C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\WUDFHost.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\system32\conhost.exe

C:\Windows\SysWOW64\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit=userinit.exe

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

TB: {71576546-354D-41C9-AAE8-31F2EC22BF0D} - No File

uRun: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

uRun: [iSUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler

mRun: [<NO NAME>]

mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

mRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot

mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun: [DNS7reminder] "C:\Program Files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking11\Ereg.ini

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: DhcpNameServer = 167.206.251.130 167.206.251.129

TCP: Interfaces\{8420C4BF-EC8E-4999-BF16-43BA8416D3DC} : DhcpNameServer = 167.206.251.130 167.206.251.129

TCP: Interfaces\{8420C4BF-EC8E-4999-BF16-43BA8416D3DC}\4454359444F42594F4 : DhcpNameServer = 167.206.251.130 167.206.251.129

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - C:\Program Files (x86)\SUPERAntiSpyware\SASSEH.DLL

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File

TB-X64: {71576546-354D-41C9-AAE8-31F2EC22BF0D} - No File

mRun-x64: [(Default)]

mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

mRun-x64: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot

mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

mRun-x64: [DNS7reminder] "C:\Program Files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\NaturallySpeaking11\Ereg.ini

SEH-X64: SABShellExecuteHook Class: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files (x86)\SUPERAntiSpyware\SASSEH.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\COMPUTIAC\AppData\Roaming\Mozilla\Firefox\Profiles\xhtq1wh2.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.smartcomputing.com/QABoard/QAMain.aspx|http://radiotime.com/MyRadio.aspx|http://my.juno.com/start/sp.do|https://snt138.mail.live.com/default.aspx?n=442316545

FF - prefs.js: network.proxy.type - 0

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.0.61118.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\COMPUTIAC\AppData\Roaming\Mozilla\Firefox\Profiles\xhtq1wh2.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npProductDetectPlugin.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

.

---- FIREFOX POLICIES ----

FF - user.js: general.useragent.extra.brc -

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\system32\DRIVERS\amd_sata.sys --> C:\Windows\system32\DRIVERS\amd_sata.sys [?]

R0 amd_xata;amd_xata;C:\Windows\system32\DRIVERS\amd_xata.sys --> C:\Windows\system32\DRIVERS\amd_xata.sys [?]

R0 aswNdis;avast! Firewall NDIS Filter Service;C:\Windows\system32\DRIVERS\aswNdis.sys --> C:\Windows\system32\DRIVERS\aswNdis.sys [?]

R0 aswNdis2;avast! Firewall Core Firewall Service;C:\Windows\system32\drivers\aswNdis2.sys --> C:\Windows\system32\drivers\aswNdis2.sys [?]

R1 aswFW;avast! TDI Firewall driver;C:\Windows\system32\drivers\aswFW.sys --> C:\Windows\system32\drivers\aswFW.sys [?]

R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]

R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]

R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [2010-2-17 14928]

R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]

R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-5-4 140672]

R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-3-9 365568]

R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]

R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]

R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-11-29 44768]

R2 avast! Firewall;avast! Firewall;C:\Program Files\AVAST Software\Avast\afwServ.exe [2011-11-29 127192]

R2 DragonSvc;Dragon Service;C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe [2010-7-23 296808]

R2 HP Power Assistant Service;HP Power Assistant Service;C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2010-9-28 107576]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-9-13 366152]

R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-26 398176]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R3 amdiox64;AMD IO Driver;C:\Windows\system32\DRIVERS\amdiox64.sys --> C:\Windows\system32\DRIVERS\amdiox64.sys [?]

R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]

R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\system32\drivers\AtihdW76.sys --> C:\Windows\system32\drivers\AtihdW76.sys [?]

R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 Revoflt;Revoflt;C:\Windows\system32\DRIVERS\revoflt.sys --> C:\Windows\system32\DRIVERS\revoflt.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2011-12-25 23:08:45 626688 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr80.dll

2011-12-25 23:08:45 548864 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp80.dll

2011-12-25 23:08:45 479232 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcm80.dll

2011-12-25 23:08:45 43992 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozutils.dll

2011-12-25 22:09:27 -------- d-----w- C:\Users\COMPUTIAC\AppData\Roaming\Nuance

2011-12-25 22:01:48 -------- d-----w- C:\Users\COMPUTIAC\AppData\Roaming\FLEXnet

2011-12-25 21:57:31 -------- d-----w- C:\Program Files (x86)\Common Files\IVA

2011-12-25 21:57:02 -------- d-----w- C:\Program Files (x86)\Common Files\Nuance

2011-12-25 21:54:47 -------- d-----w- C:\ProgramData\Nuance

2011-12-25 21:54:47 -------- d-----w- C:\Program Files (x86)\Nuance

2011-12-17 17:20:27 -------- d-----w- C:\Users\COMPUTIAC\AppData\Local\VS Revo Group

2011-12-17 17:20:25 31800 ----a-w- C:\Windows\System32\drivers\revoflt.sys

2011-12-17 17:20:22 -------- d-----w- C:\Program Files\VS Revo Group

2011-12-14 15:03:50 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2011-12-14 15:03:47 3145216 ----a-w- C:\Windows\System32\win32k.sys

2011-12-14 15:03:16 723456 ----a-w- C:\Windows\System32\EncDec.dll

2011-12-14 15:03:16 534528 ----a-w- C:\Windows\SysWow64\EncDec.dll

2011-12-14 15:03:02 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

2011-12-14 15:03:02 2048 ----a-w- C:\Windows\System32\tzres.dll

2011-12-02 03:05:49 -------- d-----w- C:\Program Files (x86)\SpywareBlaster

.

==================== Find3M ====================

.

2011-11-28 18:01:25 41184 ----a-w- C:\Windows\avastSS.scr

2011-11-28 17:54:44 140120 ----a-w- C:\Windows\System32\drivers\aswFW.sys

2011-11-28 17:54:06 591192 ----a-w- C:\Windows\System32\drivers\aswSnx.sys

2011-11-28 17:53:28 258392 ----a-w- C:\Windows\System32\drivers\aswNdis2.sys

2011-11-28 17:52:11 66904 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys

2011-11-21 04:14:03 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2011-10-22 03:53:33 525544 ----a-w- C:\Windows\System32\deployJava1.dll

2011-10-09 05:26:50 25160 ----a-w- C:\Windows\System32\drivers\hitmanpro35.sys

2011-10-03 09:06:03 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys

.

============= FINISH: 20:56:23.96 ===============

DDS.txt

Attach.txt

[LDTate]

Please do not attach the scan results from Combofx. Use copy/paste.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  
• Double click on ComboFix.exe & follow the prompts.
  Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
  Note: If you have XP SP3, use the XP SP2 package.
  If Vista or Windows 7, skip the Recovery Console part
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

[COMPUTIAC]

Hi, I think all went well. The subject of Recovery Console did not come up that I saw.

This is the results log:

ComboFix 12-01-05.04 - COMPUTIAC 01/05/2012 20:20:09.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5887.3299 [GMT -5:00]

Running from: c:\users\COMPUTIAC\Desktop\ComboFix.exe

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\windows\system32\java.exe

.

.

((((((((((((((((((((((((( Files Created from 2011-12-06 to 2012-01-06 )))))))))))))))))))))))))))))))

.

.

2011-12-25 23:08 . 2011-12-25 23:08 626688 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcr80.dll

2011-12-25 23:08 . 2011-12-25 23:08 548864 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcp80.dll

2011-12-25 23:08 . 2011-12-25 23:08 479232 ----a-w- c:\program files (x86)\Mozilla Firefox\msvcm80.dll

2011-12-25 23:08 . 2011-12-25 23:08 43992 ----a-w- c:\program files (x86)\Mozilla Firefox\mozutils.dll

2011-12-25 22:09 . 2011-12-25 22:09 -------- d-----w- c:\users\COMPUTIAC\AppData\Roaming\Nuance

2011-12-25 22:01 . 2011-12-25 22:01 -------- d-----w- c:\users\COMPUTIAC\AppData\Roaming\FLEXnet

2011-12-25 21:57 . 2011-12-25 21:57 -------- d-----w- c:\program files (x86)\Common Files\IVA

2011-12-25 21:57 . 2011-12-25 22:12 -------- d-----w- c:\program files (x86)\Common Files\Nuance

2011-12-25 21:54 . 2011-12-25 21:54 -------- d-----w- c:\programdata\Nuance

2011-12-25 21:54 . 2011-12-25 21:54 -------- d-----w- c:\programdata\FLEXnet

2011-12-25 21:54 . 2011-12-25 21:54 -------- d-----w- c:\program files (x86)\Nuance

2011-12-17 23:56 . 2011-12-17 23:56 -------- d-----w- c:\program files\Microsoft Silverlight

2011-12-17 23:56 . 2011-12-17 23:56 -------- d-----w- c:\program files (x86)\Microsoft Silverlight

2011-12-17 17:20 . 2011-12-17 17:20 -------- d-----w- c:\users\COMPUTIAC\AppData\Local\VS Revo Group

2011-12-17 17:20 . 2009-12-30 15:21 31800 ----a-w- c:\windows\system32\drivers\revoflt.sys

2011-12-17 17:20 . 2011-12-17 17:20 -------- d-----w- c:\program files\VS Revo Group

2011-12-14 15:03 . 2011-10-26 05:21 43520 ----a-w- c:\windows\system32\csrsrv.dll

2011-12-14 15:03 . 2011-11-24 04:52 3145216 ----a-w- c:\windows\system32\win32k.sys

2011-12-14 15:03 . 2011-10-15 06:31 723456 ----a-w- c:\windows\system32\EncDec.dll

2011-12-14 15:03 . 2011-10-15 05:38 534528 ----a-w- c:\windows\SysWow64\EncDec.dll

2011-12-14 15:03 . 2011-11-05 05:32 2048 ----a-w- c:\windows\system32\tzres.dll

2011-12-14 15:03 . 2011-11-05 04:26 2048 ----a-w- c:\windows\SysWow64\tzres.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-12-10 20:24 . 2011-03-30 23:34 23152 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-11-28 18:01 . 2011-03-27 22:45 41184 ----a-w- c:\windows\avastSS.scr

2011-11-28 18:01 . 2011-03-27 22:45 199816 ----a-w- c:\windows\SysWow64\aswBoot.exe

2011-11-28 18:01 . 2011-03-27 22:46 256960 ----a-w- c:\windows\system32\aswBoot.exe

2011-11-28 17:54 . 2011-07-18 18:05 140120 ----a-w- c:\windows\system32\drivers\aswFW.sys

2011-11-28 17:54 . 2011-03-27 22:46 591192 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2011-11-28 17:53 . 2011-03-27 22:46 304472 ----a-w- c:\windows\system32\drivers\aswSP.sys

2011-11-28 17:53 . 2011-07-18 18:05 258392 ----a-w- c:\windows\system32\drivers\aswNdis2.sys

2011-11-28 17:52 . 2011-03-27 22:46 42328 ----a-w- c:\windows\system32\drivers\aswRdr.sys

2011-11-28 17:52 . 2011-03-27 22:46 58712 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2011-11-28 17:52 . 2011-03-27 22:46 66904 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2011-11-28 17:51 . 2011-03-27 22:46 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2011-11-21 04:14 . 2011-05-16 10:12 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2011-10-22 03:53 . 2011-10-15 01:26 525544 ----a-w- c:\windows\system32\deployJava1.dll

2011-10-09 05:26 . 2011-05-21 09:55 25160 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-12-16 5486464]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2011-11-28 3744552]

"Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-12-24 460872]

"DNS7reminder"="c:\program files (x86)\Nuance\NaturallySpeaking11\Ereg\Ereg.exe" [2007-04-16 259624]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[hkey_local_machine\software\Wow6432Node\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files (x86)\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2009-09-03 18:21 548352 ----a-w- c:\program files (x86)\SUPERAntiSpyware\SASWINLO.dll

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

R1 SASKUTIL;SASKUTIL;c:\users\COMPUT~1\AppData\Local\Temp\SASKUTIL64.SYS [x]

R2 avast! Firewall;avast! Firewall;c:\program files\AVAST Software\Avast\afwServ.exe [2011-11-28 127192]

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 AODDriver4.0;AODDriver4.0;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [x]

R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [x]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [x]

S0 aswNdis;avast! Firewall NDIS Filter Service;c:\windows\system32\DRIVERS\aswNdis.sys [x]

S0 aswNdis2;avast! Firewall Core Firewall Service; [x]

S1 aswFW;avast! TDI Firewall driver; [x]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-08-08 14928]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2011-08-17 140672]

S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-03-10 365568]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]

S2 DragonSvc;Dragon Service;c:\program files (x86)\Common Files\Nuance\dgnsvc.exe [2010-07-23 296808]

S2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2010-09-28 107576]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-12-24 652872]

S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2010-11-27 398176]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [x]

S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]

S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]

S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [x]

S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]

S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [x]

S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [x]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]

S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]

.

.

Contents of the 'Scheduled Tasks' folder

.

2011-12-23 c:\windows\Tasks\HPCeeScheduleForCOMPUTIAC-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]

.

2012-01-03 c:\windows\Tasks\HPCeeScheduleForCOMPUTIAC.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]

.

2012-01-01 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task cb26d4f7-3107-4cec-99f0-9b50f2100701.job

- c:\program files\SUPERAntiSpyware\SASTask.exe [2011-08-08 11:56]

.

2012-01-02 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task d4063ffe-5718-4171-915f-5a2f5fe0e321.job

- c:\program files\SUPERAntiSpyware\SASTask.exe [2011-08-08 11:56]

.

.

--------- x86-64 -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]

@="{472083B0-C522-11CF-8763-00608CC02F24}"

[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]

2011-11-28 18:01 134384 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"LoadAppInit_DLLs"=0x0

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

TCP: DhcpNameServer = 167.206.251.130 167.206.251.129

FF - ProfilePath - c:\users\COMPUTIAC\AppData\Roaming\Mozilla\Firefox\Profiles\xhtq1wh2.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.smartcomputing.com/QABoard/QAMain.aspx|http://radiotime.com/MyRadio.aspx|http://my.juno.com/start/sp.do|https://snt138.mail.live.com/default.aspx?n=442316545

FF - prefs.js: network.proxy.type - 0

FF - user.js: general.useragent.extra.brc -

.

- - - - ORPHANS REMOVED - - - -

.

AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10x_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10x_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10x.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2012-01-05 20:28:18

ComboFix-quarantined-files.txt 2012-01-06 01:28

.

Pre-Run: 937,389,752,320 bytes free

Post-Run: 940,472,623,104 bytes free

.

- - End Of File - - 905AF33EB5B04A6563FEB737CA1699DC

Thank's, I will wait to hear back from you.

Bob

[LDTate]

I'm not seeing anything hidden.

Lets make sure you're showing hidden files.

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.

Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.

When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:

Double-click on the Folder Options icon.

Click on the View tab.

If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.

Click on Show Hidden Files or Folders.

Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

Remove the checkmark from the checkbox labeled Hide extensions for known file types.

Remove the checkmark from the checkbox labeled Hide protected operating system files.

Can you give me the file names if they are still there?

[COMPUTIAC]

Hi, I did everything on the list. Where am I supposed to see the files and folders ?

[LDTate]

I did some Google searches on removing that program and it doesn't appear to be that easy to remove.

It isn't an infection.

Try Revo Uninstaller

http://revo-uninstaller.en.softonic.com/

[COMPUTIAC]

Hi, Now I have no idea what you are talking about !

Remove what program ?

I do have Revo Pro,

[LDTate]

Give me the file names Avast! is still seeing.

[COMPUTIAC]

Hi, Thank's for getting back to me.

The very first one is:

C:\swsetup\APP\Multimedia\CyberLink\PowerDirector\8.0.3129\src\Main_NonReg.zip|>Styles\Romance02~Profile.reg

Then the files all start the same, with:

C:\swsetup\APP\Multimedia\CyberLink\PowerDirector\8.0.3129\src\Main_NonReg.zip|>Styles\Romance02\

Then continue with :

1) heart.png

2) heart-2.clt

3) icon.jpg

4) love-1.wmv

5) love-1_mask.wmv

6) Opening.clt

7) opening.WMV

They all have under "Status" : Error: Archive is password protected. (42056)

I have tried to remove these, move them to the chest, but can do nothing with them.

Thank's

[LDTate]

I don't know if this will work or not beings the folder does show in the scan

Copy/paste the text in the Codebox below into notepad:

Here's how to do that:

Click Start > Run type Notepad click OK.

This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text.

KillAll::

DDS::
C:\swsetup\APP\Multimedia\CyberLink

Folder::
C:\swsetup\APP\Multimedia\CyberLink

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;

2.Click Save As... Change the directory to your desktop;

3.Change the Save as type to "All Files";

4.Type in the file name: CFScript

5.Click Save ...

Drag CFScript.txt into ComboFix.exe

Then post the results log using Copy / Paste

Also please describe how your computer behaves at the moment.

[COMPUTIAC]

Hi,

Well I hate to tell you but this process almost did in my machine.

It pretty much killed Avast, it will not restart at all, I had to resort to running Windows Defender for now.

I have tried to do restore points, so far they have only partially worked.

[LDTate]

DDS::

C:\swsetup\APP\Multimedia\CyberLink

Folder::

C:\swsetup\APP\Multimedia\CyberLink

That wouldn't have had anything to do with Avast! or killing your pc.

Uninstall Avast! and download a fresh copy.

[COMPUTIAC]

Hi,

I am very sorry, but, I have to differ with you on this point.

The problems started only after the program ended and restarted the PC, then finished the report.

I had to restart FireFox because the program shuts everything down, with the exception of Avast,

which I had to disable myself.

So, I started to notice things were not going well when FF would not start and I could not restart Avast.

Trying to restart the PC only gave me a black screen.

After trying different restore points I have the PC going, as you can see, but not 100%.

I had to do a new copy of Avast.

Now what ? I am not sure if the last report of Combo Fix is still there after all the restore points.

The program is still on the desktop as I did not remove it with Revo Pro yet.

Thank's, Help me out of this mess !

[LDTate]

The following will implement some cleanup procedures as well as reset System Restore points:

For Vista / Windows 7

• Click START Search
  
• Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.
  

[COMPUTIAC]

Hi, Thank you for getting back to me.

I ran the removal and ComboFix is gone.

Thank's again.

[LDTate]

So where are we at?

Is all good now?

[COMPUTIAC]

So where are we at?

Is all good now?

Well, I have not looked around too much as yet. I did look at the restore points and they appear to be back again.

I'm just kinda leery about trying to use one. Guess I will wait and see how the machine is for a while.

Thank's for asking. I did not think I would hear from you again.

[LDTate]

Guess I will wait and see how the machine is for a while.

That's what I would do.

Give it a day or two and see how it goes.

[COMPUTIAC]

That's what I would do.

Give it a day or two and see how it goes.

Hi, OK will do.

I will watch for anything weird going on.

Thank's again.

[LDTate]

I'll leave this open for a couple more days.

[COMPUTIAC]

I'll leave this open for a couple more days.

OK, Thank's

[LDTate]

Glad we could help.

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