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need help


rykoyza

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hi i'm new so i'm not exactly sure what i have to post with this but yeah here goes.

recently i noticed that on startup or login a black window like the cmd would appear under the name C:\Users\Karen\AppData\Local\temp\vbc.exe.

it quickly runs through some things and then disappears.

i thought it looked suspicious so i downloaded and used mbam on my pc and it told me there were several malwares which it removed successfully including the vbc.exe file.

however on reboot the window appeared again and mbam told me there were no threats.

now i don't know what to do and would really appreciate some advice.

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Please download Farbar Service Scanner and run it on the computer with the issue.


  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore

    [*]Press "Scan".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please copy and paste the log to your reply.

MrC

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Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Make sure you run ComboFix from your desktop.

Please include the C:\ComboFix.txt in your next reply for further review.

MrC

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