Jump to content

need help


Recommended Posts

hi i'm new so i'm not exactly sure what i have to post with this but yeah here goes.

recently i noticed that on startup or login a black window like the cmd would appear under the name C:\Users\Karen\AppData\Local\temp\vbc.exe.

it quickly runs through some things and then disappears.

i thought it looked suspicious so i downloaded and used mbam on my pc and it told me there were several malwares which it removed successfully including the vbc.exe file.

however on reboot the window appeared again and mbam told me there were no threats.

now i don't know what to do and would really appreciate some advice.

Link to post
Share on other sites

Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore

    [*]Press "Scan".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please copy and paste the log to your reply.


Link to post
Share on other sites

Please visit this webpage for download links, and instructions for running ComboFix


Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Make sure you run ComboFix from your desktop.

Please include the C:\ComboFix.txt in your next reply for further review.


Link to post
Share on other sites

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.