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About Rybear458

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  1. I found WLAN in the Services window, and it showed "running" and "automatic." I also found all of its indicated Dependencies (from the Properties menu) in the same list and they all showed "running" and "automatic." At that point, there was a message in the lower righthand part of my screen that said that Windows had installed updates and wanted me to restart my computer, so I did. When the system rebooted and I logged back on, I had Wifi access again. I'm not at all sure what happened, but I am connected to Wifi now. Also, under Control Panel/Network Connections, where yesterday I on
  2. If I unplug the ethernet cable and troubleshoot problems, it simply asks me to plug in an ethernet cable. When I run troubleshoot with the ethernet cable plugged in, it gives me a window (screenshot included here). I clicked "I'm having a different problem," which brought me to another window (screenshot 2), and I selected "Use a specific network adapter (for example, Ethernet or wireless)". That brought me to the next window where it asked me to select an adapter. Since I didn't see a wireless adapter there, I chose the last option (screenshot 3). When I clicked OK, the next window s
  3. I downloaded and ran the Complete Internet Repair program with checks next to the entries you listed, rebooted my computer, but when I click on the Networks icon in the lower right side of my screen, it still says "No connections are available."
  4. The Trendmicro Security is a virus protection software that my school asks (but does not require) us to have. I am happy to get rid of it if that is part of the problem. I have attached a screenshot of my Network Adapters under Device Manager. I do not see any question marks.
  5. Hello Kevin, Thank you for your quick response. I apologize for not seeing this before posting. I just ran both the Malwarebytes and FRST scans, and the logs are attached here. The Malwarebytes scan gave me a Scan Report (attached here) that says something about a .json log file, but I can't seem to find where it is located. Do I need to attach it also? If so, where do I find it? Thanks, Ryan Addition.txt FRST.txt Malwarebytes_ThreatScan_Log.txt
  6. Good day. I have been using Malwarebytes for a few years now to run periodic (monthly) scans on my laptop. It rarely, if ever, detects anything. Maybe just 1 or 2 detections in the past 3 years. For about a year now, when I run the "Threat Scan," everything comes up clean. But when I run the "Custom Scan" and check all the boxes to have it scan my entire system, it cancels part way through with an error message about how it could not complete the scan. Today, I went to run a scan, and I got a notice that a new version of Malwarebytes was available, so I let it download/install. Afte
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