Lethevert
-
Posts
4 -
Joined
-
Last visited
Content Type
Events
Profiles
Forums
Posts posted by Lethevert
-
-
@1PW Thank you for your help!
@Maurice Naggar I did as instructed, but it still essentially links downloads.malwarebytes site, so I got the same error again. But thank you anyway!
-
30 minutes ago, 1PW said:
Therefore, only if an MB3 clean install does not resolve the system's "Unable to contact update server." issue, please proceed
Okay that's great, I'll try do to a clean install first... OH WAIT, I can't access the server and download the tool!
Sorry for the sarcasm there, I couldn't help it ... anyway, like I said, it doesn't matter which file I try to download, I can't access Malwarebytes downloads and I can't even do a clean install to begin with.
But thanks anyway!
-
I have a free version 3.1.2.1733 and I'm unable to update - I get the well known error "Unable to contact update server." I also get the "Unable to contact license server." Which means I had to troubleshoot this connecting to server problem. I did the steps written here but encountered a problem when I wanted to do a clean removal. Or rather, download a file from http://downloads.malwarebytes.org, where the clean removal tool is located at.
I got this error [see attached picture], and it didn't matter what file I tried to download from malwarebytes downloads, I was never able to connect to it. I enabled all the pop-ups, disabled ad-blocking. I even tried the incognito mode but the same thing happened.
Now I'm thinking maybe whatever is causing this error is also causing the "Unable to contact update server" error in Malwarebytes, or am I wrong? Any ideas? (I have disabled AV and firewall while attempting this, all of the malwarebytes .exe files are also added as exceptions).
Thanks.
Malwarebytes server error
in Resolved Malware Removal Logs
Posted
Thank you all for your replies. I found a solution with the help of @Telos. The problem was in the HOSTS file, I had this written inside.
After I deleted the last line, I was able to access the server without a problem.
Thank you all, best regards.