Telos

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About Telos

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  1. Email support with your purchase info They will be glad to assist.
  2. Let's try something easy first... Download the latest update directly from https://downloads.malwarebytes.com/file/mb3 and install it over top of your existing installation. Better? If not let's try a clean reinstall... See this:
  3. What is your monitor resolution? Your Windows version?
  4. Yes, deactivate to preserve license.
  5. Go here: https://www.malwarebytes.com/pricing/ Select DOWNLOAD FREE You can accept the trial (14-day) or go straight to "free" version
  6. FRST appears suspicious of infection. Recommending move to Malware removal thread.
  7. It appears to be blocked by Comodo DNS, not MBAM. FWIW, posting doc/docx files should be avoided as they are malware risk, You can post screenshot graphic to convey that info.
  8. Download the latest update directly from https://downloads.malwarebytes.com/file/mb3 and install it over top of your existing installation. Does that help?
  9. Add Express VPN app to MBAM exclusions. Reboot. Try again.
  10. No need to turn off self-projection before running MB clean, but you may if you choose.
  11. Download the latest update directly from https://downloads.malwarebytes.com/file/mb3 and install it over top of your existing installation. That simple act has solved many issues similar to your report. Let us know if this helps.
  12. Virustotal shows this as clean link (including Malwarebytes hpHosts). Are you sure MBAM is blocking (do you get an MBAM popup)? https://www.virustotal.com/en/url/d32f62bf6ee1eb60e2ed67b6ae7c725f241f62a106eebfc012b176dc526cb48a/analysis/
  13. Good to hear. I'd be sure that the restore didn't bring along F-Secure remnants. Enjoy MBAM!
  14. @sonickeno n that case @nikhils will lead you to a fix (I suggest new logs if you used the F-Secure uninstallation tool I linked (also check those locations yourself to be certain they are gone).