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About Telos

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  1. It sounds as through you are infected w/adware. You should use MB's AdwCleaner to remove adware from the computer. If that doesn't resolve your issue, you should open a malware support thread here:
  2. Are you using legal Windows license? Your scan results are interesting. If your Windows license is legal, I would set a restore point and then clean individual categories, reboot, take restore point and repeat. Start w/those marked "Adware", then PUPs... then onto Trojans, etc.
  3. Here's one ...
  4. From the MB blog: Really? Explain how Auslogics/Wise/IObit scam users. This is a libelous issue where facts are lacking. Show us facts. Not old war wounds.
  5. Declaring that registry cleaners are PUPs goes beyond subjective. Some may be, but not because they are registry cleaners. Turning off PUPs detections drops protection from real PUPs as well as imagined PUPs. Misclassifying software due to personal bias is an integrity issue. Let PUPs be PUPs. If you don't like reg cleaners, driver updaters, torrenting apps, then don't install them. But don't make that choice for others.
  6. @Morrile Malware protection has become political. It's big brother telling you what is good and what is bad. Quite sad. You may expect that driver updaters will be next to fall, followed by torrent downloaders (O yes son, you might catch a nasty cold torrenting).
  7. I won't deny that. HMP.A isn't for the average user as it requires far too much tweaking. I won't run it on my main machine (VoodooShield, though is quite sweet, but not w/o FPs until it learns your system). Yet Ransomware is more than a typical malware nuisance that either bots your system, or feeds you endless ads and redirections. Sites like BleepingComputer can't help ransomware victims. Ransomware prevents access to files that are critical to you... so maybe a bit more FP risk with "approve/deny" user interaction is warranted. Or otherwise, creating a volume where protected files are copied, since the average user doesn't understand imaging or using VMs. Hopefully y'all will find the right balance.
  8. Even if MBAM missed identifying the executable as malware during a basic scan (even my heuristics), the malware's behavior when it encrypted the first file should have been flagged by MBAM and isolated/quarantined. This can't bee difficult. On a backup machines I run HitmanPro.Alert and it intercepts even my file wiping program because it detects "encryption" of the first file wiped. Since all ransomware involves encryption, detection of unknown encrypting processes should be standard. If MBAM doesn't do this, it seems quite limited in scope, IDK.
  9. This shows malware encrypting a MBMA "protected machine: Before some say this is "not a real world test", let me ask, why the scan which occurred prior to running the malware failed to detect the threat and declared the executable clean (at 2:55 minutes into the video). MBAM missed detecting the executable as well as the behavior of the malware. This worries me.
  10. While we're OT... VoodooShield is beginner-friendly, particularly in AutoPilot mode. Its default settings for the "free" version are robust, yet trouble free for the novice user. Maybe more so that an A/V or MBAM. I use it across all family devices.
  11. Nothing guarantees protection. Not even MBAM. Instruct your wife not to open unexpected email attachments or web downloads. Nearly all malware infections are user initiated. That said, you should be able to enter malwarebytes in your Win10 search box. If it's there, you'll see it in the search results. If it's not there, I'd go to Control Panel and look to see if MBAM is present in the list of installed programs.
  12. Using v2? So this...
  13. If you scour the security forums, you'll find a number of threads that demonstrate that, properly configured, Comodo Firewall (free) can protect your system far better than any AV... to such a point that AV is merely superfluous. Another (free) tool in development, VoodooShield (VS), is impressively effective as well. And there are numerous videos that demonstrate their (CF, VS) ability to defeat ransomware, worms and their ilk, including the recently newsworthy WannaCry and its variants. So yes, traditional signature-based AV has significant limitations.
  14. @barbdraper That instruction (attn: @Porthos) is inferior. Instead of globally crippling DeepGuard, please add the /Program Files/Malwarebytes folder as an exclusion under Virus Protection. A reboot may be necessary. There is no need to reduce DeepGuard effectiveness. See this link (mentions a similar folder exclusion). I would hope that MB corrects the F-Secure instruction.