arbrich

@AdvancedSetup please keep us up to date on progress with this as it seems version 5 is being trickled out and I am already getting major kick back from users on the new display showing the “other devices”. Thanks

Aaron, I answered most of these questions above and I would like to discuss this with you directly as I am not sure you understand the situation you have put a lot of us in who helped build your company into what it has become today. How can we setup a phone call to discuss ??

I manage multiple personal licenses for my customers from yearly subscriptions to many individual lifetime licenses. This was the only way to get the product in the beginning if you recall and many of us helped to build this product and company into what it has become. I need to be able to turn the Other Devices screen OFF. There is no good reason for this when you can get it on the backend when logging into the account. Want nothing to do with this nor do my customers as it is a security issue for the small businesses that I support and have been for all these years. Please change this ASAP before rolling out to everyone.

I agree, we need to be able to hide that information - It Should not be on the front panel like that !!! This is a privacy and security concern !!!! Please fix ASAP !!!

I have the exact same problem and also have opened a ticket. The Auto Renew switch DOES Not work in the Portal. Very Frustrating. I have (2) Duplicate renewals that I want to cancel the auto renew and I cannot.

please hurry guys, hate to go unprotected. needs to be a way to pull back bad update from being downloaded and allow rollback at the client level. just an idea.

Where is the testing? this kind of thing simply cannot happen!! Also it should be fixed much quicker. Roll back dev update if needed. you would think they had this down by now. ?

no update for me yet still blocking

same here, looks like bad def update. where is the testing?

Thanks for that. And do not take this the wrong way it is from 2002 and I agree turn ALL SNMP OFF if not needed. However in Todays world: Don't we lose functionality of knowing if the printer is out of paper, toner, drum issues, etc... and does it affect scanning at all with brother printers and the control center software that helps manage the printer and keep it up to date etc ... ??

I have run into 5 so far. Just waiting for more calls. I will try to get them to reboot first again. What is the down side of having SNMP turned off all the time ??

This is not practical with so many different users affected by this. I just reboot the PC and it goes away for a bit. The problem is things will work for a short while then the printers go OFFLINE again. There is no consistency to the failure. Clearly MBAM is doing something that needs to be fixed. What is the down side of having SNMP turned off all the time ?? Not sure why the dev team cannot fix this once and for all with an update. We have been chasing this issue for a month now. The quality control on updates needs to be better then this.

The latest update is out and this problem still remains. The only way to fix it still seems to be to uncheck SNMP ?? Am I missing something ??

OK, NO Problem, I did not realize that. I actually only used Premium version on 1 Server - I will remove. I use the Free Version for quick scans monthly. Should the Free Version work ?? I just need to purchase a copy that will run on a Stand Alone Server to protect the Server itself.

I have Stand Alone Servers at different customers that I run Malwarebytes Premium (and Free) on their machines and Servers. I have had no problems for years now running the product on many different Server versions but all of the sudden most of the Windows Server 2019 machines will not open the program any longer so I can run a quick scan. I have tried uninstalling and re-installing with no luck. I have tried running as and Administrator with no luck as well. If I try to End Task on the Malwarebytes Service I get an Access is denied error or I get an Error 5: Access is denied if I try to restart the Service. Looks like something is simply stopping it from running ?? Anyone else seeing this and have any ideas. Thanks.