Updating

[Sende]

Hi!

I am not able ut update your product.

the message i get is: PROGRAM_ERROR_UPDATING (11001,0 Host not found)

I have run some tools as instructed

any help is appreciated!

DDS.txt

Attach.txt

traceroute_malwarebytes_cdn.txt

[Sende]

and i have also cleaned up Temporary files im afraid, dont know if that matters..?

[Sende]

I have run different virus scans without finding anything

[jameshawrd]

Here are some steps to follow to fix this

#1. The first thing to do is to verify that the problem is not with the update server. Occasionally you may not be able to run Windows update and the fault may not be on your PC.

To verify this first of all try to run Windows update from the start menu. If this does not work go to update.microsoft.com and try from there. If neither of these work go to the next step.

#2. Verify the time and date are correct on your computer. If the date is wrong it can prevent Windows update from working. If the date and time are correct go to the next step.

#3. Start internet explorer and then go to the tools menu at the top of the internet explorer window, then go to internet options, then click on the security tab. Once in there click on the trusted sites icon, then click on the sites tab beneath that. Once in there untick the 'require server verification' box. Once you have done this add these sites in there using the add button.

Configuring the installation of Windows Updates | Techyv.com

[Sende]

It seems my router was hijacked. i have now reset my router and the problem is solved.

immediately a couple of infected files popped up.

thanks for the help guys!

No problem M8:)

bye!

bye..

[screen317]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.