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Windows 7 Pro: Malware will not install


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Hello,

The problem is as follows: I was following links to watch a movie, when my computer requested a restart to make updates. It then would not allow me to get back into Windows 7. Windows recommended recovery, etc failed. I could not do safe mode even. Now it allows me to get back into Win 7. I can browse the net through IE 64-bit. However, MS Outlook, or any other app does not work. I get the error, in a message box "The application was unable to start correctly (0xc0000135). Click OK to close the application." The MsgBox header always has the right name for the exe - such as Powerpnt.exe, iexplore.exe.

Remedies already tried include the following -

a. I tried to download MalwareBytes software but the installation is not allowed - same error message appears. I tried rkill (as indicated in a fairly exhaustive post elsewhere on this forum), the replacement of the extracted file to firefox/firefox.com, etc.

b. Another method I tried was to look for hidden devices (TDSS, etc.) - and found nothing.

c. Checkdisk.txt file creation: This was suggested also in a discussion thread elsewhere on this forum. I am happy to send you additional data points if anyone can guide me as to what data I should provide.

I am enclosing CHDSK.txt's contents below. Please help. Thank you.

The type of the file system is NTFS.

Volume label is OS.

WARNING! F parameter not specified.

Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...

0 percent complete. (0 of 160256 file records processed)

1 percent complete. (16026 of 160256 file records processed)

2 percent complete. (32052 of 160256 file records processed)

3 percent complete. (48077 of 160256 file records processed)

4 percent complete. (64103 of 160256 file records processed)

5 percent complete. (80128 of 160256 file records processed)

6 percent complete. (96154 of 160256 file records processed)

7 percent complete. (112180 of 160256 file records processed)

8 percent complete. (128205 of 160256 file records processed)

9 percent complete. (144231 of 160256 file records processed)

160256 file records processed.

File verification completed.

198 large file records processed.

0 bad file records processed.

2 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...

11 percent complete. (4145 of 210134 index entries processed)

12 percent complete. (8370 of 210134 index entries processed)

13 percent complete. (12595 of 210134 index entries processed)

14 percent complete. (16821 of 210134 index entries processed)

15 percent complete. (21046 of 210134 index entries processed)

16 percent complete. (25272 of 210134 index entries processed)

17 percent complete. (29497 of 210134 index entries processed)

18 percent complete. (33722 of 210134 index entries processed)

19 percent complete. (37948 of 210134 index entries processed)

20 percent complete. (42173 of 210134 index entries processed)

21 percent complete. (46399 of 210134 index entries processed)

22 percent complete. (50624 of 210134 index entries processed)

23 percent complete. (54849 of 210134 index entries processed)

24 percent complete. (59075 of 210134 index entries processed)

25 percent complete. (63300 of 210134 index entries processed)

26 percent complete. (67526 of 210134 index entries processed)

27 percent complete. (71751 of 210134 index entries processed)

28 percent complete. (75976 of 210134 index entries processed)

29 percent complete. (80202 of 210134 index entries processed)

30 percent complete. (84427 of 210134 index entries processed)

31 percent complete. (88653 of 210134 index entries processed)

32 percent complete. (92878 of 210134 index entries processed)

33 percent complete. (97103 of 210134 index entries processed)

34 percent complete. (101329 of 210134 index entries processed)

35 percent complete. (105554 of 210134 index entries processed)

36 percent complete. (109780 of 210134 index entries processed)

37 percent complete. (114005 of 210134 index entries processed)

38 percent complete. (118230 of 210134 index entries processed)

39 percent complete. (122456 of 210134 index entries processed)

40 percent complete. (126681 of 210134 index entries processed)

41 percent complete. (130907 of 210134 index entries processed)

42 percent complete. (135132 of 210134 index entries processed)

43 percent complete. (139357 of 210134 index entries processed)

44 percent complete. (143583 of 210134 index entries processed)

45 percent complete. (147808 of 210134 index entries processed)

46 percent complete. (152034 of 210134 index entries processed)

47 percent complete. (156259 of 210134 index entries processed)

48 percent complete. (160484 of 210134 index entries processed)

48 percent complete. (160815 of 210134 index entries processed)

48 percent complete. (161785 of 210134 index entries processed)

48 percent complete. (162371 of 210134 index entries processed)

48 percent complete. (162688 of 210134 index entries processed)

48 percent complete. (163175 of 210134 index entries processed)

48 percent complete. (163600 of 210134 index entries processed)

48 percent complete. (164037 of 210134 index entries processed)

48 percent complete. (164572 of 210134 index entries processed)

49 percent complete. (164710 of 210134 index entries processed)

49 percent complete. (165312 of 210134 index entries processed)

49 percent complete. (166710 of 210134 index entries processed)

49 percent complete. (167368 of 210134 index entries processed)

49 percent complete. (168023 of 210134 index entries processed)

50 percent complete. (168935 of 210134 index entries processed)

50 percent complete. (169755 of 210134 index entries processed)

50 percent complete. (170285 of 210134 index entries processed)

50 percent complete. (171150 of 210134 index entries processed)

50 percent complete. (172605 of 210134 index entries processed)

51 percent complete. (173161 of 210134 index entries processed)

51 percent complete. (174207 of 210134 index entries processed)

51 percent complete. (174550 of 210134 index entries processed)

51 percent complete. (175109 of 210134 index entries processed)

51 percent complete. (175295 of 210134 index entries processed)

51 percent complete. (175589 of 210134 index entries processed)

51 percent complete. (175827 of 210134 index entries processed)

51 percent complete. (176290 of 210134 index entries processed)

51 percent complete. (176456 of 210134 index entries processed)

51 percent complete. (176708 of 210134 index entries processed)

51 percent complete. (177022 of 210134 index entries processed)

52 percent complete. (177386 of 210134 index entries processed)

52 percent complete. (177614 of 210134 index entries processed)

52 percent complete. (177985 of 210134 index entries processed)

52 percent complete. (178445 of 210134 index entries processed)

52 percent complete. (178910 of 210134 index entries processed)

52 percent complete. (179487 of 210134 index entries processed)

52 percent complete. (179926 of 210134 index entries processed)

52 percent complete. (180670 of 210134 index entries processed)

53 percent complete. (181611 of 210134 index entries processed)

53 percent complete. (181682 of 210134 index entries processed)

53 percent complete. (182075 of 210134 index entries processed)

53 percent complete. (182522 of 210134 index entries processed)

53 percent complete. (182868 of 210134 index entries processed)

53 percent complete. (183741 of 210134 index entries processed)

210134 index entries processed.

Index verification completed.

0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...

60 percent complete. (3164 of 160256 file SDs/SIDs processed)

61 percent complete. (15841 of 160256 file SDs/SIDs processed)

62 percent complete. (28517 of 160256 file SDs/SIDs processed)

63 percent complete. (41193 of 160256 file SDs/SIDs processed)

64 percent complete. (53869 of 160256 file SDs/SIDs processed)

65 percent complete. (66545 of 160256 file SDs/SIDs processed)

66 percent complete. (79222 of 160256 file SDs/SIDs processed)

67 percent complete. (91898 of 160256 file SDs/SIDs processed)

68 percent complete. (104574 of 160256 file SDs/SIDs processed)

69 percent complete. (117250 of 160256 file SDs/SIDs processed)

70 percent complete. (129926 of 160256 file SDs/SIDs processed)

71 percent complete. (142603 of 160256 file SDs/SIDs processed)

72 percent complete. (155279 of 160256 file SDs/SIDs processed)

160256 file SDs/SIDs processed.

Security descriptor verification completed.

24940 data files processed.

CHKDSK is verifying Usn Journal...

99 percent complete. (0 of 34806496 USN bytes processed)

100 percent complete. (34799616 of 34806496 USN bytes processed)

34806496 USN bytes processed.

Usn Journal verification completed.

Windows has checked the file system and found no problems.

233357311 KB total disk space.

52747860 KB in 128783 files.

81952 KB in 24941 indexes.

0 KB in bad sectors.

267771 KB in use by the system.

65536 KB occupied by the log file.

180259728 KB available on disk.

4096 bytes in each allocation unit.

58339327 total allocation units on disk.

45064932 allocation units available on disk.

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Hello MBAM Sentinel

Many thanks for your response. Unfortunately, I already gave the laptop to my Systems folks for formatting the HDD or giving me a new laptop. My sincere apologies for being late on the response to your suggestion - my backup laptop is relatively slow and I had to set up several software packages just to function.

Apologies.

How can I close this thread?

Thank you.

Regards,

-Anil

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