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Hey im in need of big help, since my last/first post saying thank you i havent been able to get onto the desktop on my computer at all, this is the first time since then that i have been able to do anything on this computer, i have been running it in safe mode and doing virus scans, my expired kaspersky i have been doing full scans wich took me all day, malwarebytes full scans,flash scans and quick scans and avg command line scans, plus dont ask me how but malwarebytes mystically and COMPLETELY dissapeared from my system. I still have at the very least 3 more viruses, 2 spyware because console automatically comes up in desktop saying *name of computer* roaming youtube, the computer is going very slow atm, the problem is it will start, i will type in my password on windows login (windows vista 32 bit home edition and my computer is sony vaio aw21s) and either freeze when im typinf in the pass word or when ive entered it while it says loading it would just stay "loading" for the next 5 hours and not stop. and the odd times its gone onto desktop i have either had desktop but no icons and it freezes or desktop black but with the bar at the bottom and still freeze, task manager will not come up with ctrl, shift and tab or ctrl alt delete, i need help badly. i have to get rid of these viruses and plus i have about 12 years of work stored on this computer (10 years backed up and put on this computer but i dont know where my backup drive,i must have lost it when i moved. help pl0x ALL ideas very welcome. better to private message me responses incase i cant get the computer to start again and need to go to an internet cafe + I do not have money atm so i cant take it to the shop or buy any antiviruses. barely managing to eat lol.

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  • Staff

Hi and welcome to Malwarebytes.

  • Download the file TDSSKiller.zip and extract it into a folder on the infected PC.
  • Execute the file TDSSKiller.exe by double-clicking on it.
  • Wait for the scan and disinfection process to be over.
  • When its work is over, the utility prompts for a reboot to complete the disinfection.

By default, the utility outputs runtime log into the system disk root directory (the disk where the operating system is installed, C:\ as a rule).

The log is like UtilityName.Version_Date_Time_log.txt.

for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt.

Please post that log here.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.

-screen317

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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