Rutgar Posted July 15, 2011 ID:454492 Share Posted July 15, 2011 Greetings bug hunters.Installed MB Pro a few weeks ago but recently began receiving annoying balloons from the taskbar icon about a new version. Clicked on it and the install was in Spanish! Used the mbam clean utility and installed the new version from you website but can't find my key in emails so I'm stuck with the trial version.Any help appreciated.Thanks Link to post Share on other sites More sharing options...
1PW Posted July 16, 2011 ID:454496 Share Posted July 16, 2011 Hello Rutgar: If you purchased your Malwarebytes' Anti-Malware PRO electronically through the Malwarebytes web site, you will need to contact cleverbridge AG.If you lost your Malwarebytes' Anti-Malware PRO Product ID and Product Key then please send an email to: cs@cleverbridge.com Alternatively, their contact info can be browsed here.When you receive your email reply, please store it electronically and Print it out for future reference.Malwarebytes Tech Support does not have access to, nor information pertaining to any sales/shipping/user account or registration issues.If you purchased your Malwarebytes' Anti-Malware PRO from a reseller, you well need to contact them.Thank you! Link to post Share on other sites More sharing options...
Rutgar Posted July 16, 2011 Author ID:454502 Share Posted July 16, 2011 Thanks for the fast reply.I bought it on disc from Newegg.Looked on the disc cover sleeve but it was blank then found the key on another paper in the box. Remembered when first installed that it downloaded a newer version then. I should be back in business now.ThanksBeen using the free version for some time and decided it was worth buying the pro version. Link to post Share on other sites More sharing options...
1PW Posted July 16, 2011 ID:454511 Share Posted July 16, 2011 Hello Rutgar:I'm happy you found your product ID & Key. Let us know if we can help further. Link to post Share on other sites More sharing options...
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