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Hi:

New to site and have a problem. As is normally the cast I was downloading a program I thought and when I hit the exe. button great things started to happen. Computer will now not start in either mode (normal or safe) well it will start in safe mode but after about 20 seconds it will start a reboot. Blue screen of death comes up and has ci.dll on it. Have tried repair with vista disk and a restore point with not luck. Has anybody got any thoughts.

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Hello, and Welcome to Malwarebytes

Not sure what you downloaded and clicked on, but it could have been some malware or a virus.....

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

[*]Option 1

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