Windows fix disk virus

DJ84 · April 15, 2011

Hello Forum,

I hope I've followed all the directions regarding posting here. Yesterday I hit a virus called Windows Fix Disk. It appears to have made changes to my registry, as I cannot access any files or folders. I was able to run MBAM, which found 7 entries that were removed, but I am still having trouble. I would be grateful for any and all help you may provide me with.

Thanking you in advance!

I'm attaching the ARK log and the Rootkit log and am pasting in the DDS and the MBAM info. My apologies if I have done anything incorrectly.

DJ

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Darren at 20:21:23.59 on Thu 04/14/2011

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.895.464 [GMT -5:00]

.

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

.

============== Running Processes ===============

.

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe

C:\PROGRA~1\AVG\AVG10\avgrsx.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\AVG\AVG10\avgtray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\AVG\AVG10\avgwdsvc.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Darren\Desktop\dds.scr

.

============== Pseudo HJT Report ===============

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uStart Page = hxxp://www.google.com/

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

mRun: [nwiz] nwiz.exe /install

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

.

============= SERVICES / DRIVERS ===============

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R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]

R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-30 136176]

.

=============== Created Last 30 ================

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2011-04-15 00:46:33 -------- d-----w- c:\program files\GridinSoft Trojan Killer

2011-04-14 23:48:07 -------- d-----w- c:\docume~1\darren\applic~1\Uniblue

2011-04-14 23:48:01 -------- d-----w- c:\program files\Uniblue

2011-04-14 23:47:49 -------- d-----w- c:\docume~1\darren\locals~1\applic~1\PackageAware

2011-04-14 16:01:23 -------- d-----w- c:\program files\Help3 Malwarebytes' Anti-Malware

2011-04-14 13:21:13 -------- d--h--w- c:\program files\Help2 Malwarebytes' Anti-Malware

2011-04-14 12:48:54 -------- d--h--w- c:\program files\Help Malwarebytes' Anti-Malware

2011-03-28 17:06:56 -------- d--h--w- c:\docume~1\darren\applic~1\FreeFileOpener

2011-03-28 17:06:02 -------- d--h--w- c:\program files\FreeFileOpener

2011-03-22 20:46:53 81920 ---ha-w- c:\windows\system32\Startup.cpl

2011-03-22 20:39:17 -------- d--h--w- c:\windows\pss

2011-03-22 19:42:47 -------- d--h--w- c:\docume~1\alluse~1\applic~1\pCeAdKnBeOh16639

.

==================== Find3M ====================

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2011-03-13 12:47:13 3218 ---ha-w- c:\windows\system32\PerfStringBackup.TMP

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============= FINISH: 20:21:52.60 ===============

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6360

Windows 5.1.2600 Service Pack 2

Internet Explorer 8.0.6001.18702

4/14/2011 8:29:45 AM

mbam-log-2011-04-14 (08-29-45).txt

Scan type: Quick scan

Objects scanned: 148489

Time elapsed: 6 minute(s), 40 second(s)

Memory Processes Infected: 2

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 3

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

c:\documents and settings\all users\application data\abwhpxgioqcwl.exe (Trojan.FakeAlert) -> 1904 -> Unloaded process successfully.

c:\documents and settings\all users\application data\18472756.exe (Trojan.FakeAlert) -> 236 -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\aBwHPxGioQCWL (Trojan.FakeAlert) -> Value: aBwHPxGioQCWL -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallPaper (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

c:\documents and settings\all users\application data\abwhpxgioqcwl.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\documents and settings\all users\application data\18472756.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

ark.zip

attach.zip

screen317 · April 15, 2011

Hi and welcome to Malwarebytes.

Please update MBAM, run a Quick Scan, and post its log.

Zip up this folder and attach it in your next reply:

c:\documents and settings\all users\application data\pCeAdKnBeOh16639

DJ84 · April 15, 2011

hello

Here is the log from the quick scan, after doing a search I can't find the document and settings folder.

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 6367

Windows 5.1.2600 Service Pack 2

Internet Explorer 8.0.6001.18702

4/15/2011 6:23:22 AM

mbam-log-2011-04-15 (06-23-22).txt

Scan type: Quick scan

Objects scanned: 146821

Time elapsed: 3 minute(s), 16 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DJ84 · April 15, 2011

Hello again,

I wanted to clarify that I am unable to view or see any folders or files. It is as if they are all hidden or have been deleted. When I click on "My Documents" or even "My Computer" all I see is white space.

I hope this helps.

screen317 · April 16, 2011

Hi,

Run this:

http://download.bleepingcomputer.com/grinler/unhide.exe

After that, reboot and things should be visible again.

DJ84 · April 16, 2011

Hello forum,

Thank you for the help with the unhide link. Here is the folder you requested.

Thank you

DJ84

pCeAdKnBeOh16639.zip

screen317 · April 18, 2011

Hi,

Go ahead and delete that folder.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

When the tool is finished, it will produce a report for you.
Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

-screen317

DJ84 · April 19, 2011

Hi Screen317, Thank you so much for everything you are doing to help us.

ComboFix 11-04-18.01 - Darren 04/18/2011 19:10:28.1.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.895.678 [GMT -5:00]

Running from: c:\documents and settings\Darren\Desktop\ComboFix.exe

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\explorer(2).exe

c:\windows\system32\linkinfo(2).dll

c:\windows\system32\usp10(3).dll

.

((((((((((((((((((((((((( Files Created from 2011-03-19 to 2011-04-19 )))))))))))))))))))))))))))))))

.

2011-04-15 00:46 . 2011-04-15 00:55 -------- d-----w- c:\program files\GridinSoft Trojan Killer

2011-04-14 23:48 . 2011-04-14 23:48 -------- d-----w- c:\documents and settings\Darren\Application Data\Uniblue

2011-04-14 23:48 . 2011-04-14 23:48 -------- d-----w- c:\program files\Uniblue

2011-04-14 23:47 . 2011-04-14 23:47 -------- d-----w- c:\documents and settings\Darren\Local Settings\Application Data\PackageAware

2011-04-14 16:58 . 2011-04-14 17:08 -------- d-----w- c:\documents and settings\Administrator

2011-04-14 16:01 . 2011-04-14 16:01 -------- d-----w- c:\program files\Help3 Malwarebytes' Anti-Malware

2011-04-14 13:21 . 2011-04-14 13:21 -------- d-----w- c:\program files\Help2 Malwarebytes' Anti-Malware

2011-04-14 12:48 . 2011-04-14 12:48 -------- d-----w- c:\program files\Help Malwarebytes' Anti-Malware

2011-04-14 04:09 . 2011-04-14 04:09 -------- d-----w- c:\documents and settings\All Users\Application Data\nView_Profiles

2011-03-28 17:06 . 2011-03-28 17:07 -------- d-----w- c:\documents and settings\Darren\Application Data\FreeFileOpener

2011-03-28 17:06 . 2011-03-28 17:06 -------- d-----w- c:\program files\FreeFileOpener

2011-03-22 20:46 . 2002-12-29 06:14 81920 ----a-w- c:\windows\system32\Startup.cpl

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-03-13 12:47 . 2011-03-13 12:47 3218 ----a-w- c:\windows\system32\PerfStringBackup.TMP

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-12-31 39408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"nwiz"="nwiz.exe" [2006-10-31 1622016]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-10-31 7634944]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-10-31 86016]

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2010-09-21 05:07 932288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]

2011-01-31 08:44 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]

2003-06-07 11:32 50688 ----a-w- c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]

2010-05-14 17:44 248552 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\WINDOWS\\system32\\sessmgr.exe"=

.

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/30/2010 7:27 PM 136176]

.

Contents of the 'Scheduled Tasks' folder

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2011-04-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-31 00:27]

.

2011-04-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-12-31 00:27]

.

2011-04-14 c:\windows\Tasks\Malwarebytes' Anti-Malware.job

- c:\progra~1\MALWAR~1\mbam.exe [2010-12-23 00:08]

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-04-18 19:14

Windows 5.1.2600 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

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--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

Completion time: 2011-04-18 19:15:13

ComboFix-quarantined-files.txt 2011-04-19 00:15

.

Pre-Run: 140,871,360,512 bytes free

Post-Run: 140,985,348,096 bytes free

.

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

.

- - End Of File - - 7BED72EA7B68F85241CD045512F2DC75

DJ84 · April 19, 2011

Hi, I forgot to mention that I am unable to run the DDS tool at this time.

DJ84

DJ84 · April 19, 2011

Sorry - I need to clarify the last post -I am unable to run the DDS at all. When I attempt to launch the program

it doesn't let me.

DJ84 · April 19, 2011

Hello again,

I tried to run the DDS tool and it worked this time. I am also including the attachment. I had to remove my AVG anti virus to run the Combo Fix, I am wondering if I can download it again or do I need to wait?

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.895.685 [GMT -5:00]

.

============== Running Processes ===============

.

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\WINDOWS\system32\wscntfy.exe