Pedro10 Posted February 11, 2011 ID:387676 Share Posted February 11, 2011 Hi, when I start my PC I get a pop up window as MB starts "[OpenEvent] failed to perform desired action. Error Code 2". This code is not listed under HELP /error codes. MB then seems not to start up at all. Also when i start it manually I see that the UPDATE button is not highlighted (but uner TOOLS i have ticked 'update automatically'). Not sure if this matters? I have paid version.Anyone offer any advice on this please? Thanx Link to post Share on other sites More sharing options...
ThreeGuser Posted February 11, 2011 ID:387677 Share Posted February 11, 2011 Hi, when I start my PC I get a pop up window as MB starts "[OpenEvent] failed to perform desired action. Error Code 2". This code is not listed under HELP /error codes. MB then seems not to start up at all. Also when i start it manually I see that the UPDATE button is not highlighted (but uner TOOLS i have ticked 'update automatically'). Not sure if this matters? I have paid version.Anyone offer any advice on this please? ThanxAs far as I know this means that the system cannot find the specified file , thus MBAM seems corrupted.Try reinstalling it :# Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.# Restart your computer (very important).# Download and run this utility: http://www.malwarebytes.org/mbam-clean.exe# It will ask to restart your computer (please allow it to).# After the computer restarts, Temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware downloaded from http://download.cnet.com/Malwarebytes-Anti...4-10804572.htmlNote: You will need to reactivate the program using the license you were sent# Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.# Restart the computer again and verify that MBAM is in the task tray (you may need to wait some if you are running Windows Vista or 7) . Link to post Share on other sites More sharing options...
Pedro10 Posted February 11, 2011 Author ID:387715 Share Posted February 11, 2011 As far as I know this means that the system cannot find the specified file , thus MBAM seems corrupted.Try reinstalling it :# Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.# Restart your computer (very important).# Download and run this utility: http://www.malwarebytes.org/mbam-clean.exe# It will ask to restart your computer (please allow it to).# After the computer restarts, Temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware downloaded from http://download.cnet.com/Malwarebytes-Anti...4-10804572.htmlNote: You will need to reactivate the program using the license you were sent# Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.# Restart the computer again and verify that MBAM is in the task tray (you may need to wait some if you are running Windows Vista or 7) .THANX, all worked fine. Link to post Share on other sites More sharing options...
kexul Posted February 11, 2011 ID:387724 Share Posted February 11, 2011 Glad your problem was fixed! Link to post Share on other sites More sharing options...
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