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MalwareBytes and HijackThis Dont Run

A Sweet

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I have a antivirus virus. I rebooted in Safe Mode and downloaded MalwareBytes. It starts, runs for 3 seconds then stops. I uninstalled it and renamed the .exe file and still have the same problem. I downloaded HihackThis and it too runs for 3 seconds and stops. What can I do next to remove this malware virus?

Here is an update...I performed a system restore and much to my surprise it worked and I am able to work on the computer. I downloaded and ran Malwarebytes and it found 1 issue which was deleted. I am not sure that the virus is completely gone. What should I do to completely remove this threat?

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Please download DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.


Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth Code and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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Here is the DDS.txt:

DDS (Ver_10-11-27.01) - NTFSx86

Run by asweet at 19:18:18.24 on Wed 12/01/2010

Internet Explorer: 7.0.5730.11

Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.353 [GMT -5:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch


C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\Program Files\Symantec AntiVirus\Smc.exe



C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe



C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe


C:\Program Files\Citrix\GoToMyPC\g2svc.exe

C:\WINDOWS\System32\svchost.exe -k HPZ12

C:\Program Files\Citrix\GoToMyPC\g2comm.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Citrix\GoToMyPC\g2pre.exe

C:\Program Files\Citrix\GoToMyPC\g2tray.exe


C:\Program Files\Symantec AntiVirus\SmcGui.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Microsoft Online Services\Sign In\SignIn.exe




C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\asweet.METRO\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc-rel&channel=us

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = *.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

mWinlogon: Userinit=c:\windows\system32\userinit.exe

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll

BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [signIn] "c:\program files\microsoft online services\sign in\SignIn.exe" /autorun

dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe

uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)

IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL

Trusted Zone: ekit.com\www

DPF: {03A89EFD-E023-A000-A22D-45F77558EB4C} - hxxps://content10.ilinc.com/download/AXCltInstall.dll

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab

DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} - hxxp://kamera-pecky.viewnetcam.com/kxhcm10.ocx

DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab

DPF: {33704B0F-9EB7-434B-B752-EA6CFFB87423} - hxxp://jktawil.viewnetcam.com:71/JpegInst.cab

DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab

DPF: {8AA1AE9E-9FB0-41B3-8911-89A1068A7FD1} - hxxps://www40.wirelesssync.vzw.com/en/SyncInstall.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab

DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://azox.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab

DPF: {FA91DF8D-53AB-455D-AB20-F2F023E498D3} - hxxp://crmserver/ReportServer/Reserved.ReportViewerWebControl.axd?ExecutionID=5xwpze553kpiylene3ibas55&ControlID=fbe0f2fb-2ce1-4f0b-9dc7-6326dc53cba2&Culture=1033&UICulture=9&ReportStack=1&OpType=PrintCab

Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\asweet~1.met\applic~1\mozilla\firefox\profiles\mpqec7qu.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll

FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}


FF - user.js: network.protocol-handler.warn-external.dnupdate - false

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-3-5 108392]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2010-3-5 108392]

R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec antivirus\Rtvscan.exe [2010-3-5 2477304]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101201.003\NAVENG.SYS [2010-12-1 86064]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101201.003\NAVEX15.SYS [2010-12-1 1371184]

S3 PTService;Paymentech Linehandler Service;c:\program files\common files\nodus\paymentech\lib\PTService.exe [2006-8-18 53248]

S3 Smcinst;Symantec Auto-upgrade Agent;c:\program files\symantec antivirus\smclu\setup\smcinst.exe --> c:\program files\symantec antivirus\smclu\setup\smcinst.exe [?]

S4 GoogleDesktopManager-010108-205858;Google Desktop Manager 5.7.801.1629;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-6-29 29744]

=============== Created Last 30 ================

2010-11-29 23:10:56 -------- d-----w- C:\0eb2f491c23f9867c525b6cf0d2c6c

2010-11-29 15:32:07 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll

2010-11-29 15:31:53 14048 ------w- c:\windows\system32\spmsg2.dll

2010-11-29 13:00:20 -------- d-----w- c:\docume~1\asweet~1.met\applic~1\Malwarebytes

2010-11-29 13:00:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-11-29 13:00:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-11-29 13:00:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-11-29 12:55:14 -------- d-----w- c:\windows\system32\wbem\repository\FS

2010-11-29 12:55:14 -------- d-----w- c:\windows\system32\wbem\Repository

2010-11-29 04:57:58 -------- d-----w- C:\32788R22FWJFW(2)

2010-11-29 03:17:31 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-11-22 16:56:11 -------- d-----w- c:\program files\Microsoft Online Services

2010-11-22 15:37:44 -------- d-----w- c:\windows\system32\XPSViewer

==================== Find3M ====================

2010-11-29 15:16:01 110456 ----a-w- c:\documents and settings\asweet.metro\g2ax_customer_downloadhelper_win32_x86.exe

2010-10-27 17:47:02 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

============= FINISH: 19:19:14.63 ===============

Here is the Rootkit Unhooker report:

RkU Version: 3.8.388.590, Type LE (SR2)


OS Name: Windows XP

Version 5.1.2600 (Service Pack 2)

Number of processors #2




0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2146304 bytes (Microsoft Corporation, NT Kernel & System)

0x804D7000 PnpManager 2146304 bytes

0x804D7000 RAW 2146304 bytes

0x804D7000 WMIxWDM 2146304 bytes

0xBF800000 Win32k 1851392 bytes

0xBF800000 C:\WINDOWS\System32\win32k.sys 1851392 bytes (Microsoft Corporation, Multi-User Win32 Driver)

0xA8447000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101201.003\NAVEX15.SYS 1368064 bytes (Symantec Corporation, AV Engine)

0xAA6CE000 C:\WINDOWS\system32\drivers\sthda.sys 991232 bytes (SigmaTel, Inc., NDRC)

0xBF070000 C:\WINDOWS\System32\ialmdd5.DLL 901120 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)

0xF689F000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 831488 bytes (Intel Corporation, Intel Graphics Miniport Driver)

0xF734B000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)

0xAA263000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 454656 bytes (Microsoft Corporation, Windows NT SMB Minirdr)

0xAA2FD000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 434176 bytes (Symantec Corporation, SPBBC Driver)

0xAA205000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)

0xAA427000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)

0xF670B000 C:\WINDOWS\system32\DRIVERS\update.sys 364544 bytes (Microsoft Corporation, Update Driver)

0xA997D000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)

0xAA63A000 C:\WINDOWS\System32\Drivers\SRTSP.SYS 303104 bytes (Symantec Corporation, Symantec AutoProtect)

0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)

0xA9464000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)

0xF678C000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 200704 bytes (Microsoft Corporation, Microsoft RDP Device redirector)

0xBF040000 C:\WINDOWS\System32\ialmdev5.DLL 196608 bytes (Intel Corporation, Component GHAL Driver)

0xF748F000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)

0xF731E000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)

0xAA3B1000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 184320 bytes (Symantec Corporation, Network Dispatch Driver)

0xA9CCC000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 180224 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)

0xA7842000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)

0xAA2D2000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)

0xAA389000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)

0xF7439000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)

0xF681C000 C:\WINDOWS\system32\DRIVERS\e100b325.sys 155648 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)

0xF6865000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 155648 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0)

0xAA4C7000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)

0xA8A6D000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 143360 bytes (Microsoft Corporation, Fast FAT File System Driver)

0xF67E5000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)

0xF6842000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 143360 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)

0xAA367000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)

0xAA6AC000 C:\WINDOWS\system32\drivers\portcls.sys 139264 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))

0xAA3DE000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 135168 bytes (Microsoft Corporation, IP Network Address Translator)

0x806E3000 ACPI_HAL 134272 bytes

0x806E3000 C:\WINDOWS\system32\hal.dll 134272 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)

0xF7401000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)

0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 131072 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)

0xF745F000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)

0xAA1E8000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)

0xF7303000 Mup.sys 110592 bytes (Microsoft Corporation, Multiple UNC Provider driver)

0xF7421000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)

0xAA1D0000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes

0xF73D8000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)

0xF67CE000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))

0xA926F000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)

0xA8433000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20101201.003\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)

0xF6808000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)

0xF688B000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)

0xAA480000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)

0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)

0xF73EF000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)

0xF747E000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)

0xF67BD000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)

0xF76CE000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)

0xF77DE000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)

0xF767E000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)

0xF780E000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)

0xA935C000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)

0xF76AE000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)

0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)

0xF77FE000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 53248 bytes (Microsoft Corporation, SCSI CD-ROM Driver)

0xF75FE000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)

0xF781E000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)

0xF75DE000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)

0xF762E000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)

0xF77EE000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)

0xF75CE000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)

0xF782E000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)

0xF766E000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)

0xF69CA000 C:\WINDOWS\System32\Drivers\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)

0xF764E000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)

0xF75EE000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)

0xF696A000 C:\WINDOWS\System32\Drivers\Fips.SYS 36864 bytes (Microsoft Corporation, FIPS Crypto Driver)

0xF69FA000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)

0xF77CE000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)

0xF75BE000 isapnp.sys 36864 bytes (Microsoft Corporation, PNP ISA Bus Driver)

0xF763E000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)

0xF697A000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)

0xA8C66000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)

0xF760E000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)

0xF698A000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)

0xF791E000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)

0xF7856000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)

0xF796E000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)

0xF7896000 C:\DOCUME~1\ASWEET~1.MET\LOCALS~1\Temp\mbr.sys 28672 bytes

0xF783E000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)

0xF793E000 C:\WINDOWS\system32\DRIVERS\RimSerial.sys 28672 bytes (Research in Motion Ltd, RIM Virtual Serial Driver)

0xF790E000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 28672 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)

0xF788E000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)

0xF7916000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)

0xF7946000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)

0xF794E000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)

0xF79BE000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)

0xF79C6000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)

0xF7846000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)

0xF792E000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)

0xF7936000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)

0xF78CE000 C:\WINDOWS\System32\Drivers\SYMREDRV.SYS 20480 bytes (Symantec Corporation, Redirector Filter Driver)

0xF7926000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)

0xF7906000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 20480 bytes (Microsoft Corporation, UHCI USB Miniport Driver)

0xF78A6000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)

0xA8F2D000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)

0xF7A6E000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)

0xF7AAE000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)

0xAA0AC000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)

0xF7A8E000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)

0xF79CE000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)

0xF7A66000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)

0xF7A6A000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)

0xF7A72000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)

0xF7A92000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)

0xF6764000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)

0xF7B56000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)

0xF7AC4000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)

0xF7B68000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes

0xF7B54000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)

0xF7B04000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 8192 bytes (Microsoft Corporation, I2O Utility Filter)

0xF7AC2000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)

0xF7ABE000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)

0xF7B58000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)

0xF7B5A000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)

0xF7AF6000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)

0xF7AF8000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)

0xF7B02000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)

0xF7AC0000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)

0xF7C56000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)

0xF7D00000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)

0xF7C78000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)

0xF7B86000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)




0x043E0000 Hidden Image-->System.Transactions.dll [ EPROCESS 0x85D60798 ] PID: 1736, 270336 bytes

Please let me know if you find anything.

quote name='Gammo' date='Dec 1 2010, 04:30 PM' post='354591']


Please download DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.


Please download Rootkit Unhooker and save it to your Desktop

  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth Code and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop

Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!

It is recommended to remove parasite, okay?"

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Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
    Click me
    If you can't disable them then just continue on.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

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  • 1 month later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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