cant update mbam

[flippy]

Even in safe mode I cannot update mbam. Is there a way to download the signatures and convey

them to the computer with the malware on it?

This is some kind of really entrenched virus. Symantec was calling it

trojan.ByteVerify Trend micro sysclean detected it and called it java_loader.hll

Nothing has been able to clean the virus. Also the virus interferes with everything I have tried running.

I can get mbam to run from the command line if I called the executable something different but it can't do

the updates.

The virus was one of those fake av type things that hijacked the browsers.

[noknojon]

Hi and Welcome -

The problem may involve several infections and that is why you are getting several notifications -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow ->What do I do now? , skipping any steps you are unable to complete.

The next step is post a ->New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 24-48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You -

[flippy]

Even in safe mode I cannot update mbam. Is there a way to download the signatures and convey

them to the computer with the malware on it?

This is some kind of really entrenched virus. Symantec was calling it

trojan.ByteVerify Trend micro sysclean detected it and called it java_loader.hll

Nothing has been able to clean the virus. Also the virus interferes with everything I have tried running.

I can get mbam to run from the command line if I called the executable something different but it can't do

the updates.

The virus was one of those fake av type things that hijacked the browsers.

BTW when I tell it to update with the /runupdate flag it says

MBAM_ERROR_NOT_REGISTERED (0,0) and advises I should "tell support".

so you have been told.

[noknojon]

Hi -

Please follow the links in Blue so that our experts can help you with all these infections/errors -

They can do it better in that area of the forum -

Thank You -