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I some unusual behavior on my computer, my mouse moves randomly and is unresponive for several seconds. I run the decaffinatID applet and get "new ip in cache" and Logon GUID:{00000000-0000-0000-0000-000000000000}. my screen has a flicker for flash every once a couple of times.

this only happens when using a wap at one location. I have stopped using the wap and would like to know if any thing remains on my computer that is harmful for spyware.

Let me if any special parameters are needed to run hijack this so I can post the log.

Thanks for your help

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Please download DDS and save it to your desktop.

  • Disable any script blocking protection.
  • Double click dds.com to run the tool..
  • When done, DDS will open two logs (DDS.txt and Attach.txt).
  • Save both reports to your desktop.

Please include the contents of DDS.txt in your next reply.


Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

  • Double click GMER.exe.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
      Click the image to enlarge it

    [*] Then click the Scan button & wait for it to finish.

    [*] Once done click on the [save..] button, and in the File name area, type in "ark.txt"

    [*]Save the log where you can easily find it, such as your desktop.


Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

Please copy and paste the report into your Post.

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  • 1 month later...


Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Here is a guide on how to disable them:
    Click me
    If you can't disable them then just continue on.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

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Please do not attach your logs as it is harder for me to read them that way. Post them instead:

ComboFix 11-01-12.02 - BH 01/12/2011 22:51:51.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3895.2648 [GMT -6:00]

Running from: c:\users\BH\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}

SP: Microsoft Security Essentials *Disabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


c:\users\Public\videos\HP MediaSmart Demo.exe




((((((((((((((((((((((((( Files Created from 2010-12-13 to 2011-01-13 )))))))))))))))))))))))))))))))


2011-01-13 04:55 . 2011-01-13 04:55 -------- d-----w- c:\users\Default\AppData\Local\temp

2011-01-13 04:55 . 2011-01-13 04:55 -------- d-----w- c:\users\ADMINI~1\AppData\Local\temp

2011-01-13 04:33 . 2010-11-10 05:35 8199504 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F20AD449-15EC-4D91-8215-0B11FFB414A2}\mpengine.dll

2010-12-23 04:39 . 2010-12-23 04:39 -------- d-----w- c:\program files (x86)\Anti Keylogger Shield

2010-12-15 20:19 . 2010-11-02 05:17 1169408 ----a-w- c:\windows\system32\taskschd.dll

2010-12-15 20:19 . 2010-11-02 05:16 1114624 ----a-w- c:\windows\system32\schedsvc.dll

2010-12-15 20:19 . 2010-11-02 05:10 464384 ----a-w- c:\windows\system32\taskeng.exe

2010-12-15 20:19 . 2010-11-02 05:18 524288 ----a-w- c:\windows\system32\wmicmiplugin.dll

2010-12-15 20:19 . 2010-11-02 05:17 473600 ----a-w- c:\windows\system32\taskcomp.dll

2010-12-15 20:19 . 2010-11-02 05:10 285696 ----a-w- c:\windows\system32\schtasks.exe

2010-12-15 20:19 . 2010-11-02 04:40 496128 ----a-w- c:\windows\SysWow64\taskschd.dll

2010-12-15 20:19 . 2010-11-02 04:40 305152 ----a-w- c:\windows\SysWow64\taskcomp.dll

2010-12-15 20:19 . 2010-11-02 04:34 192000 ----a-w- c:\windows\SysWow64\taskeng.exe

2010-12-15 20:19 . 2010-11-02 04:34 179712 ----a-w- c:\windows\SysWow64\schtasks.exe

2010-12-15 20:10 . 2010-10-20 05:20 46080 ----a-w- c:\windows\system32\atmlib.dll

2010-12-15 20:10 . 2010-10-20 04:54 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2010-12-15 20:10 . 2010-10-20 03:05 367104 ----a-w- c:\windows\system32\atmfd.dll

2010-12-15 20:10 . 2010-10-20 02:58 294400 ----a-w- c:\windows\SysWow64\atmfd.dll

2010-12-15 20:10 . 2010-10-20 03:09 3124224 ----a-w- c:\windows\system32\win32k.sys

2010-12-15 20:00 . 2010-10-27 05:06 2048 ----a-w- c:\windows\system32\tzres.dll

2010-12-15 20:00 . 2010-10-27 04:32 2048 ----a-w- c:\windows\SysWow64\tzres.dll

2010-12-15 19:58 . 2010-10-16 05:19 395776 ----a-w- c:\windows\system32\webio.dll

2010-12-15 19:58 . 2010-10-16 04:36 314368 ----a-w- c:\windows\SysWow64\webio.dll

2010-12-15 19:58 . 2010-10-12 05:05 35328 ----a-w- c:\program files\Windows Mail\wabfind.dll

2010-12-15 19:58 . 2010-10-12 05:00 516096 ----a-w- c:\program files\Windows Mail\wab.exe

2010-12-15 19:58 . 2010-10-12 04:25 516096 ----a-w- c:\program files (x86)\Windows Mail\wab.exe

2010-12-15 19:17 . 2010-10-16 05:23 112000 ----a-w- c:\windows\system32\consent.exe


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2010-12-21 00:09 . 2010-10-28 13:41 38224 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys

2010-12-21 00:08 . 2010-10-28 13:41 24152 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-11-18 02:18 . 2010-11-18 02:18 388096 ----a-r- c:\users\BH\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2010-11-10 05:35 . 2010-02-06 00:41 8199504 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2010-10-19 20:51 . 2010-02-06 00:39 270720 ------w- c:\windows\system32\MpSigStub.exe


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown



"SandboxieControl"="c:\program files\Sandboxie\SbieCtrl.exe" [2010-02-03 570600]

"Google Update"="c:\users\BH\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-02-06 135664]


"HPCam_Menu"="c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]

"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-08-20 322104]

"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]

"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]

"WatcherHelper"="c:\program files (x86)\Sierra Wireless Inc\3G Watcher\WaHelper.exe" [2009-08-14 62744]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-09-08 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2010-09-24 421160]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]


"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)





R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 ATP;Comodo EasyVPN Miniport Driver;c:\windows\system32\DRIVERS\cmdatp.sys [x]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-07-31 236544]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 SWNC8U56;Sierra Wireless MUX NDIS Driver (UMTS56);c:\windows\system32\DRIVERS\swnc8u56.sys [2009-07-23 280064]

R3 SWUMX56;Sierra Wireless USB MUX Driver (UMTS56);c:\windows\system32\DRIVERS\swumx56.sys [2009-07-23 199552]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2010-04-20 50688]

R3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\DRIVERS\VBoxNetAdp.sys [2010-02-13 145360]

R3 VBoxNetFlt;VBoxNetFlt Service;c:\windows\system32\DRIVERS\VBoxNetFlt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-02-27 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S1 bckd;bckd;c:\windows\system32\drivers\bckd.sys [2009-12-04 93808]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]

S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-03-03 89600]

S2 bckwfs;Blue Coat K9 Web Protection;c:\program files\Blue Coat K9 Web Protection\k9filter.exe [2009-12-04 3505264]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2010-07-16 30520]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-10-01 2320920]

S3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-05-05 228408]

S3 enecir;ENE CIR Receiver;c:\windows\system32\DRIVERS\enecir.sys [2009-06-29 70656]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2009-09-26 233984]

S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-03-26 40832]

S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-14 17920]

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2009-08-20 21:24 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe


Contents of the 'Scheduled Tasks' folder

2010-12-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1494641001-108779962-3888254327-1000Core.job

- c:\users\BH\AppData\Local\Google\Update\GoogleUpdate.exe [2010-02-06 02:05]

2011-01-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1494641001-108779962-3888254327-1000UA.job

- c:\users\BH\AppData\Local\Google\Update\GoogleUpdate.exe [2010-02-06 02:05]


--------- x86-64 -----------


"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-10-24 166424]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-10-24 390168]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-10-24 408600]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-08-25 610872]

"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2010-09-15 1448568]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-03-23 487424]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]



------- Supplementary Scan -------


uStart Page = about:blank

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~4\Office12\EXCEL.EXE/3000

TCP: {26416742-A3AA-4AA0-B367-574306B26B05} =

TCP: {290557B9-E045-4F56-8B9D-ED72AFEC6A3A} =

TCP: {3F7F2428-E237-4256-9BC1-50BF6482B9C3} =

TCP: {9183A998-5A89-40EC-A97E-A8C8E85F2348} =


- - - - ORPHANS REMOVED - - - -

BHO-{F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - c:\program files (x86)\Hotspot Shield\HssIE\HssIE_64.dll

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)

HKLM-Run-SynTPEnh - %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe


--------------------- LOCKED REGISTRY KEYS ---------------------


@Denied: (A 2) (Everyone)










@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"









@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"








@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"







@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"








@Denied: (A 2) (Everyone)








@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)



@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)



@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)



@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)



@Denied: (Full) (Everyone)


Completion time: 2011-01-12 22:57:17

ComboFix-quarantined-files.txt 2011-01-13 04:57

Pre-Run: 311,448,780,800 bytes free

Post-Run: 311,441,858,560 bytes free

- - End Of File - - B458407283D8C1657E82656717F9E5FB

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Your logs appear to be clean now. There is only a bit of cleanup that we will deal with in this post, as well as prevention from future infections. :P

Remove Combofix now that we're done with it.

  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.


  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


Keep a backup of your important files

Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.


Make proper use of your anti-virus and firewall

You should keep your anti-virus and firewall guard enabled at all times, don't shut them off unless there's a specific reason to do so.

Also, regularly performing a full system scan with your anti-virus program is a good idea to make sure nothing has slipped through your protection. Once every two weeks works well for many people. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Keep in mind that anti-virus programs are far from perfect. They don't protect you against every piece of malware that's out there, so don't trust them blindly. If an anti-virus reports a file as 'clean' then it's doesn't necessarily has to mean it is.


Keep all your software updated

It is important to keep up on system updates from Microsoft by regularly checking their website at: http://windowsupdate.microsoft.com/, as these patch critical security vulnerabilities and help to keep you safe.

It's also important to keep programs up to date so that malware doesn't exploit any old security flaws. FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Java and Adobe Reader are two of the main security vulnerabilities. You can find the latest version of Java here, you will want the Java SE Runtime Environment (JRE) one. You can find the latest version of Adobe Reader here.


Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a couple good free alternatives: Firefox and Opera. Both are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial here which will help you to make IE much safer.

If you decide to use the Firefox browser, the McAfee SiteAdvisor add-on will nicely help to enhance your security. This add-on tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling.


Some other security programs

It is wise these days to have a few security programs installed and running on your machine except from just an anti-virus and a firewall. I will list some of them.

  • A good anti-spyware program installed on your pc is very important to help remove any spyware that may have gotten on your computer. I highly recommend Malwarebytes' Anti-Malware.
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites in the future.


Be careful

Having security programs installed is very helpful to you, but none of them have the gift of human thought. The best way to make sure you don't get infected is to exercise common sense. Be careful of what websites you visit - if a site looks suspicious, trust your instincts and get out of there. Be careful of what attachments you open in emails and files you download from websites - check them over carefully to make sure that you know what you're getting.

Using peer-to-peer programs (eg: LimeWire, BitTorrent, uTorrent, Kazaa) or downloading cracks and keygens is something else to avoid. These are the most common way to get infected. Malware writers use these programs to spread infections as it is the easiest way for them. The majority of infections we see in the Malware Removal forum are due to people using p2p programs to download cracks/keygens/warez. These are not only illegal, but will always contain some form of malware. You have no way of verifying that the things you download are legitimate or that they don't contain malware. Even with an up to date anti-virus and firewall, some of these things will still infect you. It is highly recommend that you uninstall all peer-to-peer programs. It just isn't worth it.

Other common ways of getting infected are dis-reputable sites forcing you to download and install a codec. Or viruses using Instant Messaging programs (Windows Live Messenger, MSN Messenger, AIM) to send a file claiming it to be "photos" from a friend, only for it to turn out to be a virus.


Slow computer?

If your computer begins to slow down in the future for no particular reason, your first step should not be to come to the malware forum. As your computer ages and is used, it's parts wear, files and programs accumulate, and its performance can decrease. To restore your computer's performance to its best possible level, follow the steps in this page written by malware expert Miekiemoes.


I'll leave this thread open for a couple days in case you come across any lingering problems that need fixing, then I'll close it up. If you need it reopened for any reason just shoot me a PM. It's been a pleasure working with you, now best of luck!


Gammo :P

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  • 4 weeks later...
  • Staff

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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