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redirecting virus

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a few weeks ago i had a message, after logged in on ebay, from what it seemed to be from ebay's team, requesting to give my bank account info and even my ATM codes!!!! I realized that most certainly my laptop was being hijacked. I ran Malwarebytes and scanned with Avast and nothing was found. Since then, I've been redirected everytime i use IE. Google gives a message saying that my computer is sending automated requests and asks me to type the characters to prove i'm human!!!Nowadays i am not able to use this laptop anymore...It its a 9" notebook with windows XP. Is there a way to clean this without needing to reformat the disk? i read that Sophos is a good anti rootkit virus, but because i'm redirected to other sites everytime i search, i was not able to download and try it.

i'd appreciate some support here. thanks.

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Hi -

The extent of any invasion or infection cannot be fully diagnosed until our experts run several checks with your system -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow-> What do I do now? , skipping any steps you are unable to complete.

The next step is post a ->New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :P

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