Jump to content

CLB driver infection


Recommended Posts

rootrepealreport.txt

This is my first time posting so I hope I don't mess it up too bad. Anyway I must have a malware infection, the first indication was that I couldn't access my email then my security software would not work and I can't access my security websites. I tried to install MBAM but it will not run, I have read the article on MBAM won't install or will not run and did the rootrepeal file scan. I have attached the report because I can't seem to find the TDL2 driver so that I can wipe it out and I don't want to start wiping out the wrong file.

I hope that I have attached the file correctly with the needed info. This thing has been driving me nuts for days now and neither Dell or Microsoft has been any help so far, when they try to take remote control of my computer the malware must be blocking that also.

Thank-you

Link to post
Share on other sites

Hi and Welcome -

As we do not work on Malware removal or diagnostics in the general forums please follow these directions -

Please print out, read and follow--> What do I do now?<-- , skipping any steps you are unable to complete.

The next step is post a -->New Topic Here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that

you're alerted when someone has replied to your post - Please allow at least 48 hours for a reply as the experts can get busy at times -

Also add a brief note to the experts as to your problems -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org or via This Link

Always use the ADD REPLY Tab at the bottom of the page when you reply -

Thank You - :welcome:

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.