Website blocking

[randolphin2]

Hello,

When I enable Website blocking it seems to block all internet accessability. When I open my web browser (IE8) it will not go to my home page (yahoo) or anyother page, When I try to access the internet outside of the browser (ie ServInfo or Active Sky) I get no connection. Disabling website blocking enables all access.

I am connected via a cable modem through a Linksys wireless router.

Any help would be appreciated, thanks.

Randy

[noknojon]

Hi / Welcome -

First - Try to uninstall and reinstall IE 8 or IE 7 - There may be a slight problem there -

Next - Can you please list your Antivirus , Firewall , and any other installed security programs -

Thank You -

EDIT -

Also unplug your router/modem from the power for at least 1 or 2 mins and replug it back in -

[randolphin2]

Hi / Welcome -

First - Try to uninstall and reinstall IE 8 or IE 7 - There may be a slight problem there -

Next - Can you please list your Antivirus , Firewall , and any other installed security programs -

Thank You -

Thanks for the reply,

Aside from malwarebytes, I have Norton 360 ver. 4.3.0.5. I have tried to disable the features in Norton but I still get the same effect. I will work on the re-install of IE.

Thanks,

Randy

[Haider]

Hello randolphin2:

Normally Linksys router has LAN port too, try connecting via Ethernet cable please, it maybe wireless configuration issue. Should you have any other question(s) please post back using button

[noknojon]

Please Note :

If you use

Norton Internet Security

, and you have the

Add-On Pack

installed, then please note that the Add-On Pack will block the Malwarebytes' Anti-Malware update process. Symantec has discontinued support for the Add-On Pack, and they have asked us to recommend to their customers that they uninstall the Add-On Pack and replace it with

Norton Online Family

. Since Norton Online Family is compatible with the Malwarebytes' Anti-Malware update process, replacing the Add-On Pack with it will solve any Norton Internet Security related update issues.

Thank You -

[randolphin2]

Hello randolphin2:

Normally Linksys router has LAN port too, try connecting via Ethernet cable please, it maybe wireless configuration issue. Should you have any other question(s) please post back using button

Thanks,

I sorry I should have mentioned that my PC is connected via ethernet.

Randy

[randolphin2]

Thanks for the Norton information,

I have been able to update with no problem, however I have not tried to update with website blocking activated. I will try that and report back.

Regards,

Randy

[randolphin2]

I am not able to update malwarebytes with website blocking activated. This seems like it is outside of IE so I am reluctant to try and re-install my browser.

[noknojon]

Please see This Picture for an example of how to disable the Add on Pack -

Also you have not listed your O/System so here are some exclusions to add -

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well

For Windows XP:

• C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  
• C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  
• C:\Windows\System32\drivers\mbam.sys
  
• C:\Windows\System32\drivers\mbamswissarmy.sys
  

For Windows Vista or Windows 7:

• C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  
• C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
  
• C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
  
• C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  
• C:\Windows\System32\drivers\mbam.sys
  
• C:\Windows\System32\drivers\mbamswissarmy.sys
  

For 64 bit versions of Windows Vista or Windows 7:

• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
  
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
  
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
  
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll
  
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll
  
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
  
• C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
  
• C:\Windows\System32\drivers\mbam.sys
  
• C:\Windows\SysWoW64\drivers\mbamswissarmy.sys
  

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude MBAM.EXE from it as well

Note: Once that's done, please make sure that if either of those programs has any sort of web filter, that you add the following as a trusted site:

data-cdn.mbamupdates.com