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My PC is infected and Malwarebytes won't remove the virus. win32/ramnit.a

I have attached the attach.txt file, but GMR won't finish. The system resources get overloaded and it freezes. I have tried running in regular or safe and it fails. I have attached a zip file with DDS.txt, hijackthis.log and Attach.txt.

Thank you in advance for your help.

Bruce

Here is the most recent malwarebytes log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4341

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

7/26/2010 11:26:29 AM

mbam-log-2010-07-26 (11-26-29).txt

Scan type: Full scan (C:\|)

Objects scanned: 211663

Time elapsed: 1 hour(s), 26 minute(s), 35 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 10

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 1

Files Infected: 4

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{46270aba-d71b-11da-8750-001185653d78} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{45270aba-d71b-11da-8750-001185653d78} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.

Files Infected:

C:\Program Files\Google\googletoolbar1.dll (Trojan.BHO) -> Quarantined and deleted successfully.

C:\Program Files\HP\Dfawep\bin\hpbdfawepSrv.exe (Malware.Packer) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Quarantined and deleted successfully.

Attach.zip

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I managed to get GMER Rootkit to work in Safe Mode. I have attached the log as a txt.

Regards

Bruce

My PC is infected and Malwarebytes won't remove the virus. win32/ramnit.a

I have attached the attach.txt file, but GMR won't finish. The system resources get overloaded and it freezes. I have tried running in regular or safe and it fails. I have attached a zip file with DDS.txt, hijackthis.log and Attach.txt.

Thank you in advance for your help.

Bruce

Here is the most recent malwarebytes log:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4341

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

7/26/2010 11:26:29 AM

mbam-log-2010-07-26 (11-26-29).txt

Scan type: Full scan (C:\|)

Objects scanned: 211663

Time elapsed: 1 hour(s), 26 minute(s), 35 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 10

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 1

Files Infected: 4

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{3446af26-b8d7-199b-4cfc-6fd764ca5c9f} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{4776c4dc-e894-7c06-2148-5d73cef5f905} (Backdoor.Bot) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{46270aba-d71b-11da-8750-001185653d78} (Trojan.BHO) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{45270aba-d71b-11da-8750-001185653d78} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\uid (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.

Files Infected:

C:\Program Files\Google\googletoolbar1.dll (Trojan.BHO) -> Quarantined and deleted successfully.

C:\Program Files\HP\Dfawep\bin\hpbdfawepSrv.exe (Malware.Packer) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Quarantined and deleted successfully.

Attach.txt

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Hello magnani! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Step 1

Please, uninstall the following applications:

  1. Adobe Acrobat 6.0.1 Standard

You can read, how to do this here:

Step 2

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply
    Then look for the following Java folders and if found delete them.
    C:\Program Files\Java
    C:\Program Files\Common Files\Java
    C:\Windows\Sun
    C:\Documents and Settings\All Users\Application Data\Java
    C:\Documents and Settings\All Users\Application Data\Sun\Java
    C:\Documents and Settings\username\Application Data\Java
    C:\Documents and Settings\username\Application Data\Sun\Java

Step 3

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

  1. JavaRa log
  2. MalwareBytes' Anti-Malware log
  3. a new fresh DDS log only

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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