PC slow, Gotomeeting freezes, slow web performance

[kellheel]

Yesterday, I experienced issues with my Gotomeeting software freezing. I decided to run a Malwarebytes scan and one threat was found for Heuristics.malware. It was successfully removed and subsequent scans have been clean. But, I continue to have less than optimal performance on my pc. Don't want to be paranoid but thought maybe some experts would review with me to see if anything else is going on.

Should I do anything else, and do you see anything out of the ordinary?

Here's the Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:31:39 PM, on 7/13/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\WiFi\bin\S24EvMon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Trend Micro\BM\TMBMSRV.exe

C:\DOCUME~1\ALLUSE~1\Desktop\STAFFV~1\INSTAL~1.EXE

C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

C:\Program Files\Juniper Networks\Common Files\dsNcService.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files\SigmaTel\C-Major Audio\DellXPM_5515v131\WDM\StacSV.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Intel\WiFi\bin\WLKeeper.exe

C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe

C:\Program Files\Trend Micro\OfficeScan Client\TmPfw.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Dell\Dell Mobile Broadband\systray.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Logitech\QuickCam\Quickcam.exe

C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe

C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe

C:\Program Files\Bug Shooting\BugShooting.exe

C:\Program Files\Citrix\GoToMeeting\457\g2mcomm.exe

C:\Program Files\TechSmith\Snagit 9\Snagit32.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe

C:\Program Files\Citrix\GoToMeeting\457\g2mlauncher.exe

C:\Program Files\TechSmith\Snagit 9\TSCHelp.exe

C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe

C:\Program Files\TechSmith\Snagit 9\SnagPriv.exe

C:\Program Files\TechSmith\Snagit 9\snagiteditor.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Skype\Toolbars\Shared\SkypeNames.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 9\SnagitBHO.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 9\SnagitIEAddin.dll

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [systray] C:\Program Files\Dell\Dell Mobile Broadband\systray.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow

O4 - HKLM\..\Run: [OE] C:\Program Files\Trend Micro\OfficeScan Client\TMAS_OE\TMAS_OEMon.exe

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide

O4 - HKLM\..\Run: [iTSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"

O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [GoToMeeting] "C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe" "/Trigger RunAtLogon"

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: Bug Shooting.lnk = C:\Program Files\Bug Shooting\BugShooting.exe

O4 - Global Startup: Snagit 9.lnk = C:\Program Files\TechSmith\Snagit 9\Snagit32.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://trend.aais.com:4343/officescan/cons...ll/WinNTChk.cab

O16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://trend.aais.com:4343/officescan/cons...stall/setup.cab

O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.winkflash.com/photo/loaders/ImageUploader5.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1240868809781

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1240868942390

O16 - DPF: {8BBDC81D-81B3-49EE-87E8-47B7A707FAE8} (GoToMeeting Web Starter) - https://www1.gotomeeting.com/default/applets/g2mdlax.cab

O16 - DPF: {9BBB3919-F518-4D06-8209-299FC243FC2A} (Encrypt Class) - https://trend.aais.com:4343/SMB/console/html/root/AtxEnc.cab

O16 - DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductAssets/...veX_Control.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://email4.uncg.edu/dwa7W.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://uchastings.webex.com/client/T27L/webex/ieatgpc.cab

O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://vpn.aais.com/dana-cached/setup/JuniperSetupSP1.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = aais.com

O17 - HKLM\Software\..\Telephony: DomainName = aais.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = aais.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = aais.com

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Cisco Systems, Inc. Installer service (CiscoVpnInstallService) - Unknown owner - C:\DOCUME~1\ALLUSE~1\Desktop\STAFFV~1\INSTAL~1.EXE

O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe

O23 - Service: Intel

[screen317]

Hi and welcome to Malwarebytes.

My apologies for the delay; do you still need help?

-screen317

[screen317]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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