spam email sender

[swartz]

I need some help determining if my pc is infected. I have a roadrunner cable connection. Last Thursday the internet stopped working and after contacting roadrunner was told that they had shut off the modem because my IP was reported as sending out lots of spam. Talking with roadrunner they said it was a new virus that was hard to detect and eliminate.

The roadrunner modem connects to a netgear wireless router then to the Acer PC. The wireless router is secure plus we live out in the country so there are no other users around. The Acer PC was the only computer on for the past 7 days.

Reading your Malwarebytes forum under

Attach.zip

mbam_log_2010_05_14__13_32_18_.txt

DDS.txt

mbam_log_2010_05_14__13_56_03_.txt

[screen317]

Hi and welcome to Malwarebytes.

Please scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
  
• Click the button.
  
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your Desktop.
    
  • Double click on the icon on your Desktop.
    

  [*]Check

  [*]Click the button.

  [*]Accept any security warnings from your browser.

  [*]Check

  [*]Push the Start button.

  [*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

  [*]When the scan completes, push

  [*]Push , and save the file to your Desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

  [*]Push the button.

  [*]Push

[swartz]

Ran eset in both regurlar and safe mode the checker returned no threats found

Also ran Avira's rescure cd which boots into Unix. It did not find any threats.

Any other suggestions

Rick

Hi and welcome to Malwarebytes.

Please scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
  
• Click the button.
  
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your Desktop.
    
  • Double click on the icon on your Desktop.
    

  [*]Check

  [*]Click the button.

  [*]Accept any security warnings from your browser.

  [*]Check

  [*]Push the Start button.

  [*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

  [*]When the scan completes, push

  [*]Push , and save the file to your Desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

  [*]Push the button.

  [*]Push

[screen317]

Is does not appear that you are infected.

Run this scanner and let me know if anything is detected:

http://www.sophos.com/products/free-tools/...ti-rootkit.html

[swartz]

I ran the anti-rootkit. It found about 17 files that it said were hidden or unknown, however all were legitimate

files.

Thanks for the help

Rick

Is does not appear that you are infected.

Run this scanner and let me know if anything is detected:

http://www.sophos.com/products/free-tools/...ti-rootkit.html

[screen317]

I really don't see any signs of infection here.

Could you please contact RoadRunner again and ask for specific details regarding what is being detected, and if you even still are being flagged as sending out spam.

[screen317]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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