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[MS WinXP Home 2002 - SP2; OE 6; IE 6; MS Office Pro; Avira Antivir Personal Free anti-virus; Dell Dimension XPS T448MHz Pentium III; 384MB RAM; high speed cable; Windows Media Player; Adobe Reader 8; Adobe Flash Player 10 Activex..]

Hello, I just got rid of the Cleanup Antivirus which reported that I had 800 infections! I scanned with Malwarebytes and was surprised it said ZERO INFECTIONS after a 2-hour scan! Someone said to use http://www.surfright.nl/en/shop/hitmanpro which took just 2.5 minutes and found 3 infections! I then posted in "MS Windows" here and 3 wonderful members: mountaintree, noknojon and Firefox showed me how to use the malwarebytes and advised to post here. And this time it found 783 infections, 16 values and 2 files!!! :)

I'm very grateful to them, but I'm still experiencing just one more "error": "This document has moved redirec..." and it takes me to different pages. So I did a full scan with Avira and only found "2 warnings" which I don't know what it means, and another scan with malwarebytes which this time didn't find anything.

I was thinking of using "Hijack This" which I never used before, but I'm afraid since I can't tell which items are ok to delete and which items are system files and best left alone....

Will appreciate it a lot if you could give me some suggestions? Thanks so much! Adela

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Hey Adela,

Welcome to Malwarebytes! I'm Ltangelic and I'll be helping you fix your computer problem.

Before we proceed, here are some things that you can take note of so that the cleaning up process will be more smooth and efficient. Do not worry, the points below are not any form of rules, it's just a few pointers that can ensure that you will get the best help from me. ;)

  • To ensure that you are informed of the latest replies to your thread, you may like to right click on Options at the top right hand corner of this page and select "Subscribe to this forum". That way, you will be notified via email when a reply was posted to your thread.
  • If you have any doubts or uncertainty about any part of my instructions, feel free to post on here and ask me about them.
  • Please do NOT attempt to run any tools or do any fixing on your own unless I tell you to, this will avoid any confusion that can occur during the cleaning process. Furthermore, fixing malware problems without sufficient knowledge can be dangerous at times and you can mess up your own computer without knowing.
  • Please do not PM me for malware removal assistance, any request for malware removal assistance should be posted in this thread only. The only time you can and should PM me is when I have not been replying to you for several days (usually around 4 days) and you need an explanation. If that's the case, just send me a message to me on here. :rolleyes:
  • Please do not start multiple topics (especially when you are already being assisted by an authorised staff). All staff are volunteers on here, starting multiple topics will waste the limited resource of manpower we have here at Malwarebytes, and this can further hinder our ability to assist other users. Please be considerate and stick to one thread.

Meanwhile, please do the following:

Please download DDS and save it to your desktop.

  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.

---------------------------------------------------

Please include the contents of the following in your next reply:

DDS.txt

Please attach the second file; Attach.txt. To attach a file, do the following:

  • Under the reply panel is the Attachments Panel
  • Browse for the attachment file you want to upload, then click the green Upload button
  • Once it has uploaded, click the Manage Current Attachments drop down box
  • Click on attach_add.png to insert the attachment into your post

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[*] Please do NOT attempt to run any tools or do any fixing on your own unless I tell you to, this will avoid any confusion that can occur during the cleaning process. Furthermore, fixing malware problems without sufficient knowledge can be dangerous at times and you can mess up your own computer without knowing.

Hello and thank you Ltangelic! I just subscribed to receive replies.

You are right that's why I wanted to ask you before I start if I should uninstall the 2 current anti-spy/anti-virus programs I have? I installed Hitman 3.5 which is very good because it's catching infections all the time, but when I thought my trial period was over and uninstalled it and got another one: Eset Nod32...then both are working at the same time! Even though I remember clearly uninstalling Hitman from my add/remove and from "All Programs" before getting the other one! NOW I'M CONFUSED! lol!

Also in case you need to know it, 2 of the "errors" I had got fixed, except the frequent one with the message: "This program is not responding and it will shut off", and also the computer has become unreasonably slower...

I'll wait for your response before starting the instructions that you so very kindly sent me. :rolleyes: Adela

P.S. I notice you also know Lavasoft, I used to have it but it never worked properly for me...

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Hi Adela,

Thank you for getting back to me. :)

You are right that's why I wanted to ask you before I start if I should uninstall the 2 current anti-spy/anti-virus programs I have? I installed Hitman 3.5 which is very good because it's catching infections all the time, but when I thought my trial period was over and uninstalled it and got another one: Eset Nod32...then both are working at the same time! Even though I remember clearly uninstalling Hitman from my add/remove and from "All Programs" before getting the other one! NOW I'M CONFUSED! lol!

Also in case you need to know it, 2 of the "errors" I had got fixed, except the frequent one with the message: "This program is not responding and it will shut off", and also the computer has become unreasonably slower...

I'm not sure what you mean by "both are working at the same time". Do you mean that Windows Security Center says you have 2 anti-virus running? If so, there could be a corruption in the Repository folder, please go to the following link to resolve this issue:

http://kb.eset.com/esetkb/index?page=content&id=SOLN367

We'll look into your computer slowness as we move on with the fix. Now, could you please run DDS and post me the required logs? Thanks. :)

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I'm not sure what you mean by "both are working at the same time". Do you mean that Windows Security Center says you have 2 anti-virus running? If so, there could be a corruption in the Repository folder, please go to the following link to resolve this issue:

Hi Ltangelic, I'm sorry that I'm running slow in doing the good instructions you are giving me, but I'm having some health issues and are running around for tests, etc. :-)

Oh they aren't 2 anti-virus. They're one anti-virus and one anti-spy, and they are fine, I only thought they were running together. So sorry again!

I just downloaded and saved to my desktop the DDS, but don't know where to find and disable the "script blocking protection", please tell me where they are? Thanks. then I'll continue doing my "home work"... :)

Thank you so much for your patience and valuable help! Adela

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Hi Adela,

Hi Ltangelic, I'm sorry that I'm running slow in doing the good instructions you are giving me, but I'm having some health issues and are running around for tests, etc. :-)

Oh they aren't 2 anti-virus. They're one anti-virus and one anti-spy, and they are fine, I only thought they were running together. So sorry again!

I just downloaded and saved to my desktop the DDS, but don't know where to find and disable the "script blocking protection", please tell me where they are? Thanks. then I'll continue doing my "home work"... :)

Thank you so much for your patience and valuable help! Adela

I'm sorry to hear about your health condition, and I hope you will get well soon! :)

No worries, it is my job to guide you through the cleaning up process, so feel free to ask when you don't understand.

Since they are not 2 anti-virus programs, you can keep them on your computer just fine. :)

When I mean "script-blocking protection", I am referring to your anti-virus and anti-spyware programs that can prevent DDS from running. Just disable those and you should be fine. Run DDS for me so I can have a look, thanks!

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Thank you againf or the explanation. Here's the log from DDS (long and complicated huh? lol!):

DDS (Ver_10-03-17.01) - NTFSx86

Run by AdelaMain at 13:31:11.61 on Sat 04/03/2010

Internet Explorer: 6.0.2900.2180

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.384.124 [GMT -4:00]

AV: CleanUp Antivirus *On-access scanning enabled* (Updated) {1FBE6604-C5C9-446F-9468-DC3B619F8906}

AV: ESET NOD32 Antivirus 4.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

FW: CleanUp Antivirus *enabled* {152C1CE9-49D1-4089-8DF9-F53BA020BF66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Iomega\AutoDisk\ADUserMon.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

svchost.exe

C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\AdelaMain\Desktop\DDS.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uWindow Title = Microsoft Internet Explorer

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mURLSearchHooks: H - No File

mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll

TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide

mRun: [ADUserMon] c:\program files\iomega\autodisk\ADUserMon.exe

mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice

mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\adelam~1\startm~1\programs\startup\erunta~1.lnk - c:\documents and settings\adelamain\desktop\erunt bu registry\AUTOBACK.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll

Trusted Zone: microsoft.com\www

Trusted Zone: tagged.com\www

DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178907582593

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1178998893165

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab

DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Filter: text/html - {28825f12-b20b-492c-9b4d-ce5682eed077} -

Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

IFEO: image file execution options - svchost.exe

============= SERVICES / DRIVERS ===============

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-11-16 108792]

R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2009-11-16 96408]

R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2009-11-16 735960]

R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]

S2 DnscacheMSIServer;DNS Client DnscacheMSIServer;c:\windows\system32\aaaamoni.exe srv --> c:\windows\system32\aaaamoni.exe srv [?]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-3 135664]

S3 3dfxvs;3dfxvs;c:\windows\system32\drivers\3dfxvsm.sys [2007-5-11 148352]

=============== Created Last 30 ================

2010-04-02 14:00:45 0 d-----w- c:\program files\MSXML 6.0

2010-04-02 03:05:25 2048 ----a-r- c:\windows\system32\msxml6r.dll

2010-03-31 15:39:22 12872 ----a-w- c:\windows\system32\bootdelete.exe

2010-03-28 23:53:25 0 d-----w- c:\program files\ESET

2010-03-28 19:37:32 430 ----a-w- c:\windows\system32\.crusader

2010-03-28 17:15:19 0 d-sh--w- c:\windows\system32\lowsec

2010-03-28 17:12:36 190 --s-a-w- c:\windows\system32\1197536275.dat

2010-03-23 23:22:52 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-03-23 23:22:46 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-03-21 03:36:58 230808 ----a-r- c:\windows\cpnprt2.cid

2010-03-21 03:36:53 230808 ------w- c:\windows\system32\cpnprt2.cid

2010-03-21 03:36:49 0 d-----w- c:\windows\Cache

2010-03-21 03:36:48 0 d-----w- c:\program files\Coupons

2010-03-19 14:55:06 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys

2010-03-19 14:54:30 0 d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro

2010-03-19 14:54:29 0 d-----w- c:\program files\Hitman Pro 3.5

2010-03-19 02:17:14 0 d-sh--w- c:\docume~1\alluse~1\applic~1\CUEKFNDA

2010-03-19 02:15:21 0 d-sh--w- c:\docume~1\alluse~1\applic~1\ad0b0da

==================== Find3M ====================

2010-03-28 19:41:49 95360 ----a-w- c:\windows\system32\drivers\atapi.sys

2010-02-26 06:12:23 662016 ----a-w- c:\windows\system32\wininet.dll

2010-02-26 06:12:17 81920 ----a-w- c:\windows\system32\ieencode.dll

2010-02-24 14:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe

2010-02-17 08:12:16 31976 -c--a-w- c:\docume~1\adelam~1\applic~1\GDIPFONTCACHEV1.DAT

2010-01-22 02:55:45 51716 ----a-w- c:\windows\system32\pdf995mon.dll

2010-01-22 02:55:45 249856 ----a-w- c:\windows\system32\pdfmona.dll

2010-01-15 03:07:31 2560 ----a-w- c:\windows\_MSRSTRT.EXE

============= FINISH: 13:32:59.22 ===============

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I did this over and this time I attached the file below and I hope I did it correctly.

So for the DDS.txt, would it be the one I already posted?

Attach.txt

I'm sorry I don't see an "Edit" so I could just insert in the same reply and not occupying more space.... :-(

Adela

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Hey Adela,

Thank you for the logs. :)

From your log, you seem to have Cleanup Antivirus installed. Cleanup antivirus is a rogue protection software which gives exaggerated reports and false positives, and can even compromise your computer security.

Please go to Add or Remove Programs and remove the following (if present):

Cleanup Antivirus

Then use Windows Explorer and remove the following (if present):

C:\Program Files\Cleanup antivirus

Reboot your computer.

Please follow my instructions in the order they were given, and print out a copy of it as you may not have access to the forums during the fix.

Before we go on to run the tools, it would be advisable to temporarily disable your protection software(s) (ESET Nod32 antivirus) as it/they may hinder the tools from running. Instructions is in the link below:

http://www.bleepingcomputer.com/forums/topic114351.html

Download ComboFix from one of these locations:

Link 1

Link 2

Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Next reply (please include in your post):

ComboFix.txt

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Hello Ltangelic, here is the contents log of C:\ComboFix.txt . Thanks for helping me so hard! :) Adela

ComboFix 10-04-03.02 - AdelaMain 04/04/2010 18:20:12.1.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.384.113 [GMT -4:00]

Running from: c:\documents and settings\AdelaMain\Desktop\ComboFix.exe

AV: ESET NOD32 Antivirus 4.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files\Common

c:\program files\Common\_helper.sig

c:\windows\AppPatch\AcAdProc.dll

c:\windows\COUPON~1.OCX

c:\windows\CouponPrinter.ocx

c:\windows\system32\1197536275.dat

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\conspawn.exe

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\cpcScan.dll

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\desktop.ini

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\LegitCheckControl.inf

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\mnviewer.dll

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\Mnviewer.inf

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\muweb.inf

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\swflash.inf

c:\windows\system32\gbiehuni.dll , GBIEHCEF.DLL , gbiehabn.dll, GBIEHABN.DLL, SCPSSSH2.DLL\wuweb.inf

c:\windows\system32\lowsec

c:\windows\system32\lowsec\local.ds

c:\windows\system32\lowsec\user.ds

c:\windows\TEMP\Crt5E.tmp\kcpica.cox

c:\windows\winhelp.ini

c:\windows\winload.inf

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_DNSCACHEMSISERVER

-------\Service_DnscacheMSIServer

((((((((((((((((((((((((( Files Created from 2010-03-04 to 2010-04-04 )))))))))))))))))))))))))))))))

.

2010-04-02 14:00 . 2010-04-02 14:00 -------- d-----w- c:\program files\MSXML 6.0

2010-04-02 03:05 . 2008-05-26 16:19 2048 ----a-r- c:\windows\system32\msxml6r.dll

2010-03-31 15:39 . 2010-03-31 15:39 12872 ----a-w- c:\windows\system32\bootdelete.exe

2010-03-29 00:26 . 2010-03-29 00:26 -------- d-----w- c:\documents and settings\AdelaMain\Local Settings\Application Data\ESET

2010-03-29 00:08 . 2010-03-29 00:08 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\ESET

2010-03-28 23:53 . 2010-03-28 23:53 -------- d-----w- c:\program files\ESET

2010-03-28 23:53 . 2010-03-28 23:53 -------- d-----w- c:\documents and settings\All Users\Application Data\ESET

2010-03-28 19:14 . 2010-03-28 19:14 -------- d-s---w- c:\documents and settings\NetworkService\UserData

2010-03-23 23:22 . 2010-01-07 20:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-03-23 23:22 . 2010-01-07 20:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-03-21 03:36 . 2010-03-21 03:36 -------- d-----w- c:\windows\Cache

2010-03-19 14:55 . 2010-04-04 16:22 15944 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys

2010-03-19 14:54 . 2010-03-19 15:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro

2010-03-19 14:54 . 2010-03-19 14:54 -------- d-----w- c:\program files\Hitman Pro 3.5

2010-03-19 02:17 . 2010-03-19 02:17 -------- d-sh--w- c:\documents and settings\All Users\Application Data\CUEKFNDA

2010-03-19 02:15 . 2010-03-19 15:01 -------- d-sh--w- c:\documents and settings\All Users\Application Data\ad0b0da

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-03-28 19:41 . 2006-02-28 12:00 95360 ----a-w- c:\windows\system32\drivers\atapi.sys

2010-03-28 04:12 . 2007-05-11 23:52 -------- d-----w- c:\program files\Common Files\Adobe

2010-03-23 23:22 . 2008-12-15 23:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-03-19 05:05 . 2008-04-02 18:59 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2010-02-26 06:12 . 2006-02-28 12:00 662016 ----a-w- c:\windows\system32\wininet.dll

2010-02-26 06:12 . 2006-02-28 12:00 81920 ----a-w- c:\windows\system32\ieencode.dll

2010-02-24 14:16 . 2009-10-02 15:51 181632 ------w- c:\windows\system32\MpSigStub.exe

2010-01-22 03:08 . 2010-01-22 02:55 59 ----a-w- c:\windows\wpd99.drv

2010-01-22 02:55 . 2010-01-22 02:55 51716 ----a-w- c:\windows\system32\pdf995mon.dll

2010-01-22 02:55 . 2010-01-22 02:55 249856 ----a-w- c:\windows\system32\pdfmona.dll

2010-01-15 03:07 . 2010-01-15 03:07 2560 ----a-w- c:\windows\_MSRSTRT.EXE

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-05-11 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2006-11-04 866584]

"ADUserMon"="c:\program files\Iomega\AutoDisk\ADUserMon.exe" [2002-01-24 106496]

"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2009-11-16 2054360]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]

@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [11/16/2009 9:03 AM 108792]

R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [11/16/2009 9:06 AM 96408]

R2 ekrn;ESET Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [11/16/2009 9:04 AM 735960]

R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]

S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/3/2010 2:29 PM 135664]

S3 3dfxvs;3dfxvs;c:\windows\system32\drivers\3dfxvsm.sys [5/11/2007 9:46 AM 148352]

.

Contents of the 'Scheduled Tasks' folder

2010-04-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-03 18:29]

2010-04-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-03 18:29]

2010-04-04 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]

2010-03-15 c:\windows\Tasks\Printer Software Update.job

- c:\program files\Lexmark\Install\InstallWeb\InstallWeb.exe [2007-05-14 09:05]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

Trusted Zone: microsoft.com\www

Trusted Zone: tagged.com\www

.

- - - - ORPHANS REMOVED - - - -

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

AddRemove-Coupon Printer for Windows5.0.0.0 - c:\program files\Coupons\uninstall.exe

AddRemove-{FD9E03B5-AEEA-4D59-B512-6CE4AA0281D4} - c:\documents and settings\AdelaMain\Local Settings\Application Data\{7D4B3D1D-104E-4507-9123-568BC721B7E2}\BYKI4Installer.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-04-04 18:42

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\lexmark\web_update]

@Class="REG_SZ"

@DACL=(02 0000)

"InstallDir"="c:\\Program Files\\Lexmark\\Install"

"Day"=dword:00000000

"Frequency"=dword:00000001

"Hour"=dword:00000016

"Minute"=dword:00000037

"Second"=dword:00000034

"NextMonthRun"="6"

"NextDayRun"="10"

"NextYearRun"="2007"

"CopyLogFile"=""

"TempIniFile"=""

"OilChange"="0"

"ScheduleUpdate"="0"

"CDdirectory"="c:\\LEXMARK\\WIN32DRV"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(140)

c:\windows\system32\shdoclc.dll

c:\windows\system32\msi.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

c:\program files\Microsoft Office\Office10\msohev.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\wscntfy.exe

.

**************************************************************************

.

Completion time: 2010-04-04 18:53:33 - machine was rebooted

ComboFix-quarantined-files.txt 2010-04-04 22:53

Pre-Run: 27,494,178,816 bytes free

Post-Run: 27,510,583,296 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 277A6EDD666B693B671DA2D36AFB3E60

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Hi,

Sincere apologies for the late reply. I will be unavailable from today and a fellow colleague will take over and help you instead. Please be patient in waiting for a reply, thank you. :)

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  • Staff

Adela,

I will be helping you while Ltangelic is away.

Next, please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

  • Click Start Scanning.
  • You should get a notification bar (on top) to install the ActiveX control.
  • Click on it and select to install the ActiveX.
  • Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  • In case you are having problems with installing the ActiveX/starting the scan, please read here.
  • Click the Full System Scan button.
  • It will start to download scanner components and databases. This can take a while.
  • The main scan will start.
  • Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  • It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  • The cleaning can take a while, so please be patient.
  • Then click the Show report button and Copy/Paste what is present under results in your next reply.

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317

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Hello Chris and thank you for taking over while Ltangelic is away! :D I'm sorry that I didn't receive notice that you were here already, but it could be that since I receive so many of these notices pertaining to others, I might've inadvertently deleted it. (Is it possible to stop sending me all those emails? I'm sure I'll be receiving the ones in response to my own message since I put a check on "Instant Email Notification". Am I correct?

I'll go and back up everything before following your good instructions. Thanks again! :-) Adela

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Hello again screen317, and I'm sorry I hit Quick Scan by error and it showed 8 infections all the same temporary file spies (track something?), etc. and it cleaned them. So I did a full scan and here's the report. It

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  • Staff

Hi Adela,

My apologies for the delay.

Hello Chris and thank you for taking over while Ltangelic is away! :) I'm sorry that I didn't receive notice that you were here already, but it could be that since I receive so many of these notices pertaining to others, I might've inadvertently deleted it. (Is it possible to stop sending me all those emails? I'm sure I'll be receiving the ones in response to my own message since I put a check on "Instant Email Notification". Am I correct?
It seems like you subscribed to the forum instead of just this topic. That would make you receive many e-mails. There should be link to unsubscribing from topics in the e-mails that you're getting.
Hello again screen317, and I'm sorry I hit Quick Scan by error and it showed 8 infections all the same temporary file spies (track something?), etc. and it cleaned them. So I did a full scan and here's the report. It
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It seems like you subscribed to the forum instead of just this topic. That would make you receive many e-mails. There should be link to unsubscribing from topics in the e-mails that you're getting.

Hi Screen317 and thank you. You're right, I found the way and hopefully it will be quieter. On the topic, I am already subscribed: "Immediate Email Notification"...

I hit Quick Scan by error and it showed 8 infections all the same temporary file spies (track something?), etc. and it cleaned them. So I did a full scan and here's the report. It
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  • Staff

Hi Adela,

But it's absurd since they are NOT on my lists! This may not be under this forum and perhaps I should post in a different forum?
Which lists are you referring to?

Navigate to Start --> Control Panel --> Add or Remove Programs, and uninstall the following programs (if present):

Java

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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