Virus Protector removal - cannot update anti-malware

[screen317]

Good to hear she's okay and thanks for the update.

[audesue]

Hi,

My friend has now done all the things you asked (Combofix /uninstall, uninstall then reinstall of Adobe and Java), with a few difficulties (as I was helping her via Skype) but we got there.

Is there anything else she needs to do?

And do you have any recommendations for free antivirus/anitmalware she should download?

She thinks she has a problem with her DVD writer - can she ask here about that or post a new message in a different forum?

Regards

[screen317]

Hi,

It'd be best for her to post in our PC Help forum since it's not malware related.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) It is vital that you have a firewall. The one that comes with Windows XP is not sufficient in that it only checks incoming data. I recommend selecting one of the following free firewalls. Be sure to only install one.

Sunbelt Personal Firewall

Comodo

Outpost

2) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

3) Download and install IE-Spyad, which will place over 5000 'bad' sites on your Internet Explorer Restricted List. A tutorial on it can be found here.

4) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

5) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

6) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

• Green to go
  
• Yellow for caution
  
• Red to stop
  

WOT has an addon available for both Firefox and IE.

7) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

[audesue]

Thank you I'll pass the information on.

[screen317]

Glad we could help.

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