virus that prevents reading the hdd

[stiffinger]

I have been trying to fix a machine that was working well and then after going through bios, it dialogs 'can't read hard drive, run Ctrl-Alt-Del'. I thought initially it was a bad hard drive so it was replaced and all was well. About a week later, the same problem occurred. I have been thinking that I will flash the latest BIOS and look closely at the bios hdd callout. The user has a flash drive that he uses every once in awhile so maybe it has a virus on it? Are there any viruses that would cause this type of problem? I don't know exactly what the dialog states since I was told over the telephone. I will physically check it out tomorrow.

[noknojon]

Hello stiffinger ,Welcome to Malwarebytes.org

Yes you can load an infection from a flash - Always be careful what you load, and get your pal to use Malwarebytes also -

As you are infected and we don't work on Malware removal or diagnostics in the general forums please follow this -

Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - The volunteer experts are Very busy at this time (it seems everybody got a comp for Xmas) please be patieny as it could be 5 days until you get a response -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You -

[stiffinger]

Hello stiffinger ,Welcome to Malwarebytes.org

Yes you can load an infection from a flash - Always be careful what you load and get your pal to use Malwarebytes also -

As you are infected and we don't work on Malware removal or diagnostics in the general forums please follow this -

Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - The volunteer experts are Very busy at this time (it seems everybody got a comp for Xmas) please be patieny as it could be 5 days until you get a response -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You -

hi noknojon: My pal already has Malwarebytes on his hard drive. I don't know yet if he has scanned the flash though.

[noknojon]

Hi Mate -

I peronally do not know if you can actually scan a flash , but get them to download something from that same unit and see if it causes an infection -

Checking on that now -

Thanks -

EDIT - Please use the ADD REPLY tab when responding -