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Error Message : Need Help!!


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Have you tried these steps?

Please try this on the computer that is having an issue.

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

2. Restart your computer (very important).

3. Download and run this utility. mbam-clean.exe

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from here. mbam-setup.exe

Note: You will need to reactivate the program using the license you were sent

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray and that you can run a quick scan and all is working as expected.

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You should have your email that your receive when you purchased Malwarebytes that contains your registration info so you could use that, if you don't have it any longer follow the below instructions.....

You should contact Cleverbridge, their contact info can be found here.

If you need anything else just post.

Thanks :)

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