HELP! Malware defense

[legitmatt]

Ok so I have this malware program that is called "Malware Defense" with it comes a lot of pop up windows for it. Of course I can't install or run, mbam or anything else. I also get a bunch of fake windows firewall screens, and fake security alert screens. I read the tuturoial on removing antivirus2009, but stopped and came here when I didn't have the tdssserver.sys in the plug and play section. Hopefully someone can help me, and hopefully this is in the right section, sorry if it's not =(!

[creed1982]

I have the same problem on my computer, everything I've read indicates this is a fairly new virus, and I've tried using the FAQ and other step by step instructions to install programs such as rootrepeal and malwarebytes anti-malware, but I can't install anything, even when i boot into safe mode, nothing will run/install. any help would be appreciated.

[legitmatt]

yup, im still rumaging through all of these help guides, trying to get anything goign.

[Firefox]

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[creed1982]

thanks firefox, i thought i had checked the FAQ for how to do things. good luck with your problem legitmatt.

[legitmatt]

thanks firefox, i thought i had checked the FAQ for how to do things. good luck with your problem legitmatt.

Man, I have tried following those guides to no avail, dunno what's up =(!