Malwarebytes Pro, Auto-Update and Scheduled scan don't work

[dark41]

Hi,

I've had the paid version of Malwarebytes for about a year or so. I have it installed on a single system with Windows 7 Ultimate 64 bit and Windows XP Pro, in a dual boot configuration. With both operating systems, I have set up the automatic updates and scheduled scans, enabled protection, and set to start with Windows. Currently both are on version 1.42.

On both operating systems, neither automatic updates nor scheduled scans have ever worked.

Everything works fine if I do it manually (updates & scans). IP Protection works fine too (although a pain as it blocks me from some sites that are safe unless a person clicks on a banner ad).

Would be nice to get this working. Anyone else have this problem? Is there something simple I'm missing?

Thanx in advance for any help/replies.

[exile360]

Greetings dark41

Please contact support@malwarebytes.org via email and they should be able to analyze the problem and assist you with correcting it.

Thanks

[dark41]

Greetings dark41

Please contact support@malwarebytes.org via email and they should be able to analyze the problem and assist you with correcting it.

Thanks

OK, thank you.

[exile360]

You're very welcome

If you need anything else please let us know.

Thanks