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Version 1.42 error 704.0.0


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  • Staff

For each of you who are having this error, do the following from the profile you have this error..

Open notepad and copy and paste next present in the quotebox in it:

reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" >> peek1.txt

reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders" >> peek2.txt

type peek1.txt >> look.txt

type peek2.txt >> look.txt

del peek*.txt

start notepad look.txt

Save this as look.bat , choose to save as *all files and place it on your desktop.

It should look like this: bat.gif

Doubleclick on it and notepad should open.

Attach the log in your next reply.

Also, let me know if you have upgraded to XP from an older OS (Windows ME, Windows 98..) before.

Also, when I have the results, I will send each one of you a Private Message with instructions. This because this is a case per case situation and I want to avoid that others use the same fix I post, since this may be different for every user.

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Thanks for your reply. I have always used Windows XP on this computer.

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

AppData REG_SZ C:\WINDOWS\Anwendungsdaten

Cookies REG_SZ C:\Dokumente und Einstellungen\Jan\Cookies

Desktop REG_SZ C:\Dokumente und Einstellungen\Jan\Desktop

Favorites REG_SZ C:\WINDOWS\Favoriten

NetHood REG_SZ C:\Dokumente und Einstellungen\Jan\Netzwerkumgebung

Personal REG_SZ C:\Eigene Dateien

PrintHood REG_SZ C:\Dokumente und Einstellungen\Jan\Druckumgebung

Recent REG_SZ C:\Dokumente und Einstellungen\Jan\Recent

SendTo REG_SZ C:\Dokumente und Einstellungen\Jan\SendTo

Start Menu REG_SZ C:\WINDOWS\Startmen

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  • Staff

Jaaaaaan, this is the reason why we added this check, because your appdata variable isn't set to C:\Dokumente und Einstellungen\Jan\Anwendungsdaten here, which may result in a lot of misdetections if you use Malwarebytes, that's why we prevent this with this error.

I'm going to send you a private message with extra instructions :)

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  • Staff

For anyone having this problem, an easy workaround is to create a new userprofile and run Malwarebytes from there if you want to run a scan.

But please send me the export of look.bat (the batch I posted in above, executed from the userprofile where malwarebytes throws this error) via Private message (only when you have this 704 error!), so I can collect the data, so we can "finetune" this in a next version.

Thanks :)

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i have only used XP on this pc

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

AppData REG_SZ C:\Documents and Settings\Jane K\Application Data

Cookies REG_SZ C:\Documents and Settings\Jane K\Cookies

Desktop REG_SZ C:\Documents and Settings\Jane K\Desktop

Favorites REG_SZ C:\Documents and Settings\Jane K\Favorites

NetHood REG_SZ C:\Documents and Settings\Jane K\NetHood

Personal REG_SZ C:\Documents and Settings\Jane K\My Documents

PrintHood REG_SZ C:\Documents and Settings\Jane K\PrintHood

Recent REG_SZ C:\Documents and Settings\Jane K\Recent

SendTo REG_SZ C:\Documents and Settings\Jane K\SendTo

Start Menu REG_SZ C:\Documents and Settings\Jane K\Start Menu

Templates REG_SZ C:\Documents and Settings\Jane K\Templates

Programs REG_SZ C:\Documents and Settings\Jane K\Start Menu\Programs

Startup REG_SZ C:\Documents and Settings\Jane K\Start Menu\Programs\Startup

Local Settings REG_SZ C:\Documents and Settings\Jane K\Local Settings

Local AppData REG_SZ C:\Documents and Settings\Jane K\Local Settings\Application Data

Cache REG_SZ C:\Documents and Settings\Jane K\Local Settings\Temporary Internet Files

History REG_SZ C:\Documents and Settings\Jane K\Local Settings\History

My Pictures REG_SZ C:\Documents and Settings\Jane K\My Documents\My Pictures

Fonts REG_SZ C:\WINDOWS2\Fonts

My Music REG_SZ C:\Documents and Settings\Jane K\My Documents\My Music

CD Burning REG_SZ C:\Documents and Settings\Jane K\Local Settings\Application Data\Microsoft\CD Burning

My Video REG_SZ C:\Documents and Settings\Jane K\My Documents\My Videos

Administrative Tools REG_SZ C:\Documents and Settings\Jane K\Start Menu\Programs\Administrative Tools

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

AppData REG_EXPAND_SZ %USERPROFILE%\Application Data

Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop

Favorites REG_EXPAND_SZ %USERPROFILE%\Favorites

NetHood REG_EXPAND_SZ %USERPROFILE%\NetHood

Personal REG_EXPAND_SZ %USERPROFILE%\My Documents

PrintHood REG_EXPAND_SZ %USERPROFILE%\PrintHood

Programs REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs

SendTo REG_EXPAND_SZ %USERPROFILE%\SendTo

Start Menu REG_EXPAND_SZ %USERPROFILE%\Start Menu

Startup REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs\Startup

Templates REG_EXPAND_SZ %USERPROFILE%\Templates

My Pictures REG_EXPAND_SZ %USERPROFILE%\My Documents\My Pictures

Local Settings REG_EXPAND_SZ %USERPROFILE%\Local Settings

Local AppData REG_EXPAND_SZ %USERPROFILE%\Local Settings\Application Data

Cache REG_EXPAND_SZ %USERPROFILE%\Local Settings\Temporary Internet Files

Cookies REG_EXPAND_SZ %USERPROFILE%\Cookies

History REG_EXPAND_SZ %USERPROFILE%\Local Settings\History

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

AppData REG_SZ C:\Documents and Settings\Jane K\Application Data

Cookies REG_SZ C:\Documents and Settings\Jane K\Cookies

Desktop REG_SZ C:\Documents and Settings\Jane K\Desktop

Favorites REG_SZ C:\Documents and Settings\Jane K\Favorites

NetHood REG_SZ C:\Documents and Settings\Jane K\NetHood

Personal REG_SZ C:\Documents and Settings\Jane K\My Documents

PrintHood REG_SZ C:\Documents and Settings\Jane K\PrintHood

Recent REG_SZ C:\Documents and Settings\Jane K\Recent

SendTo REG_SZ C:\Documents and Settings\Jane K\SendTo

Start Menu REG_SZ C:\Documents and Settings\Jane K\Start Menu

Templates REG_SZ C:\Documents and Settings\Jane K\Templates

Programs REG_SZ C:\Documents and Settings\Jane K\Start Menu\Programs

Startup REG_SZ C:\Documents and Settings\Jane K\Start Menu\Programs\Startup

Local Settings REG_SZ C:\Documents and Settings\Jane K\Local Settings

Local AppData REG_SZ C:\Documents and Settings\Jane K\Local Settings\Application Data

Cache REG_SZ C:\Documents and Settings\Jane K\Local Settings\Temporary Internet Files

History REG_SZ C:\Documents and Settings\Jane K\Local Settings\History

My Pictures REG_SZ C:\Documents and Settings\Jane K\My Documents\My Pictures

Fonts REG_SZ C:\WINDOWS2\Fonts

My Music REG_SZ C:\Documents and Settings\Jane K\My Documents\My Music

CD Burning REG_SZ C:\Documents and Settings\Jane K\Local Settings\Application Data\Microsoft\CD Burning

My Video REG_SZ C:\Documents and Settings\Jane K\My Documents\My Videos

Administrative Tools REG_SZ C:\Documents and Settings\Jane K\Start Menu\Programs\Administrative Tools

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

AppData REG_EXPAND_SZ %USERPROFILE%\Application Data

Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop

Favorites REG_EXPAND_SZ %USERPROFILE%\Favorites

NetHood REG_EXPAND_SZ %USERPROFILE%\NetHood

Personal REG_EXPAND_SZ %USERPROFILE%\My Documents

PrintHood REG_EXPAND_SZ %USERPROFILE%\PrintHood

Programs REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs

SendTo REG_EXPAND_SZ %USERPROFILE%\SendTo

Start Menu REG_EXPAND_SZ %USERPROFILE%\Start Menu

Startup REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs\Startup

Templates REG_EXPAND_SZ %USERPROFILE%\Templates

My Pictures REG_EXPAND_SZ %USERPROFILE%\My Documents\My Pictures

Local Settings REG_EXPAND_SZ %USERPROFILE%\Local Settings

Local AppData REG_EXPAND_SZ %USERPROFILE%\Local Settings\Application Data

Cache REG_EXPAND_SZ %USERPROFILE%\Local Settings\Temporary Internet Files

Cookies REG_EXPAND_SZ %USERPROFILE%\Cookies

History REG_EXPAND_SZ %USERPROFILE%\Local Settings\History

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New

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I am Running Windows 7 Ultimate. Started getting the 704 error a few days ago. here is my log

Thanks Saborbas

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

!Do not use this registry key REG_SZ Use the SHGetFolderPath or SHGetKnownFolderPath function instead

AppData REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming

Local AppData REG_SZ C:\Windows\system32\config\systemprofile\AppData\Local

My Video REG_SZ C:\Windows\system32\config\systemprofile\Videos

{1B3EA5DC-B587-4786-B4EF-BD1DC332AEAE} REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Libraries

My Pictures REG_SZ E:\Documents\My Pictures

Desktop REG_SZ C:\Windows\system32\config\systemprofile\Desktop

History REG_SZ C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History

NetHood REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts

{56784854-C6CB-462B-8169-88E350ACB882} REG_SZ C:\Users\TEMP\Contacts

Cookies REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies

Favorites REG_SZ C:\Windows\system32\config\systemprofile\Favorites

SendTo REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo

Start Menu REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu

My Music REG_SZ E:\Documents\My Music

Programs REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

Recent REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent

CD Burning REG_SZ C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Burn\Burn

PrintHood REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

{7D1D3A04-DEBB-4115-95CF-2F29DA2920DA} REG_SZ C:\Users\TEMP\Searches

{374DE290-123F-4565-9164-39C4925E467B} REG_SZ C:\Windows\system32\config\systemprofile\Downloads

{A520A1A4-1780-4FF6-BD18-167343C5AF16} REG_SZ C:\Users\TEMP\AppData\LocalLow

Startup REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Administrative Tools REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

Personal REG_SZ E:\Documents

{BFB9D5E0-C6A9-404C-B2B2-AE6DB6AF4968} REG_SZ C:\Users\TEMP\Links

Cache REG_SZ C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files

Templates REG_SZ C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates

{4C5C32FF-BB9D-43B0-B5B4-2D72E54EAAA4} REG_SZ C:\Users\TEMP\Saved Games

Fonts REG_SZ C:\Windows\Fonts

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

AppData REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming

Cache REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files

Cookies REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Cookies

Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop

Favorites REG_EXPAND_SZ %USERPROFILE%\Favorites

History REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Microsoft\Windows\History

Local AppData REG_EXPAND_SZ %USERPROFILE%\AppData\Local

My Music REG_EXPAND_SZ E:\Documents\My Music

My Pictures REG_EXPAND_SZ E:\Documents\My Pictures

My Video REG_EXPAND_SZ %USERPROFILE%\Videos

NetHood REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Network Shortcuts

Personal REG_EXPAND_SZ E:\Documents

Programs REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

Recent REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Recent

SendTo REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\SendTo

Startup REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Start Menu REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu

Templates REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Templates

{374DE290-123F-4565-9164-39C4925E467B} REG_EXPAND_SZ %USERPROFILE%\Downloads

PrintHood REG_EXPAND_SZ %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

CD Burning REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Microsoft\Windows\Burn\Burn

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Saboras, I'll send you a Private message :)

created the new user xpsetup and reinstalled malwarebytes by way of

Please uninstall the software via Add\Remove Programs applet.

Reboot the system.

Then run this clean up tool and allow a reboot when prompted.

http://www.malwarebytes.org/mbam-clean.exe

Then reinstall Malwarebytes Anti-Malware from the link below (downloads do not differ, registration with your ID & key activate the Pro features)

http://mbam.malwarebytes.org/program/mbam-setup.exe

Save the file to your desktop then double-click it to begin installation.

and i still get the 704 error

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

Cookies REG_SZ C:\Documents and Settings\xpsetup\Cookies

Favorites REG_SZ C:\Documents and Settings\xpsetup\Favorites

NetHood REG_SZ C:\Documents and Settings\xpsetup\NetHood

PrintHood REG_SZ C:\Documents and Settings\xpsetup\PrintHood

Recent REG_SZ C:\Documents and Settings\xpsetup\Recent

SendTo REG_SZ C:\Documents and Settings\xpsetup\SendTo

Templates REG_SZ C:\Documents and Settings\xpsetup\Templates

Startup REG_SZ C:\Documents and Settings\xpsetup\Start Menu\Programs\Startup

Local Settings REG_SZ C:\Documents and Settings\xpsetup\Local Settings

Local AppData REG_SZ C:\Documents and Settings\xpsetup\Local Settings\Application Data

Cache REG_SZ C:\Documents and Settings\xpsetup\Local Settings\Temporary Internet Files

History REG_SZ C:\Documents and Settings\xpsetup\Local Settings\History

Fonts REG_SZ C:\WINDOWS\Fonts

My Music REG_SZ C:\Documents and Settings\xpsetup\My Documents\My Music

CD Burning REG_SZ C:\Documents and Settings\xpsetup\Local Settings\Application Data\Microsoft\CD Burning

My Video REG_SZ C:\Documents and Settings\xpsetup\My Documents\My Videos

Administrative Tools REG_SZ C:\Documents and Settings\xpsetup\Start Menu\Programs\Administrative Tools

AppData REG_SZ C:\Documents and Settings\xpsetup\Application Data

Desktop REG_SZ C:\Documents and Settings\xpsetup\Desktop

Personal REG_SZ C:\Documents and Settings\xpsetup\My Documents

Start Menu REG_SZ C:\Documents and Settings\xpsetup\Start Menu

My Pictures REG_SZ C:\Documents and Settings\xpsetup\My Documents\My Pictures

Programs REG_SZ C:\Documents and Settings\xpsetup\Start Menu\Programs

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

AppData REG_EXPAND_SZ %USERPROFILE%\Application Data

Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop

Favorites REG_EXPAND_SZ %USERPROFILE%\Favorites

NetHood REG_EXPAND_SZ %USERPROFILE%\NetHood

Personal REG_EXPAND_SZ %USERPROFILE%\My Documents

PrintHood REG_EXPAND_SZ %USERPROFILE%\PrintHood

Programs REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs

Recent REG_EXPAND_SZ %USERPROFILE%\Recent

SendTo REG_EXPAND_SZ %USERPROFILE%\SendTo

Start Menu REG_EXPAND_SZ %USERPROFILE%\Start Menu

Startup REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs\Startup

Templates REG_EXPAND_SZ %USERPROFILE%\Templates

My Pictures REG_EXPAND_SZ %USERPROFILE%\My Documents\My Pictures

Local Settings REG_EXPAND_SZ %USERPROFILE%\Local Settings

Local AppData REG_EXPAND_SZ %USERPROFILE%\Local Settings\Application Data

Cache REG_EXPAND_SZ %USERPROFILE%\Local Settings\Temporary Internet Files

Cookies REG_EXPAND_SZ %USERPROFILE%\Cookies

History REG_EXPAND_SZ %USERPROFILE%\Local Settings\History

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

Cookies REG_SZ C:\Documents and Settings\xpsetup\Cookies

Favorites REG_SZ C:\Documents and Settings\xpsetup\Favorites

NetHood REG_SZ C:\Documents and Settings\xpsetup\NetHood

PrintHood REG_SZ C:\Documents and Settings\xpsetup\PrintHood

Recent REG_SZ C:\Documents and Settings\xpsetup\Recent

SendTo REG_SZ C:\Documents and Settings\xpsetup\SendTo

Templates REG_SZ C:\Documents and Settings\xpsetup\Templates

Startup REG_SZ C:\Documents and Settings\xpsetup\Start Menu\Programs\Startup

Local Settings REG_SZ C:\Documents and Settings\xpsetup\Local Settings

Local AppData REG_SZ C:\Documents and Settings\xpsetup\Local Settings\Application Data

Cache REG_SZ C:\Documents and Settings\xpsetup\Local Settings\Temporary Internet Files

History REG_SZ C:\Documents and Settings\xpsetup\Local Settings\History

Fonts REG_SZ C:\WINDOWS\Fonts

My Music REG_SZ C:\Documents and Settings\xpsetup\My Documents\My Music

CD Burning REG_SZ C:\Documents and Settings\xpsetup\Local Settings\Application Data\Microsoft\CD Burning

My Video REG_SZ C:\Documents and Settings\xpsetup\My Documents\My Videos

Administrative Tools REG_SZ C:\Documents and Settings\xpsetup\Start Menu\Programs\Administrative Tools

AppData REG_SZ C:\Documents and Settings\xpsetup\Application Data

Desktop REG_SZ C:\Documents and Settings\xpsetup\Desktop

Personal REG_SZ C:\Documents and Settings\xpsetup\My Documents

Start Menu REG_SZ C:\Documents and Settings\xpsetup\Start Menu

My Pictures REG_SZ C:\Documents and Settings\xpsetup\My Documents\My Pictures

Programs REG_SZ C:\Documents and Settings\xpsetup\Start Menu\Programs

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

AppData REG_EXPAND_SZ %USERPROFILE%\Application Data

Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop

Favorites REG_EXPAND_SZ %USERPROFILE%\Favorites

NetHood REG_EXPAND_SZ %USERPROFILE%\NetHood

Personal REG_EXPAND_SZ %USERPROFILE%\My Documents

PrintHood REG_EXPAND_SZ %USERPROFILE%\PrintHood

Programs REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs

Recent REG_EXPAND_SZ %USERPROFILE%\Recent

SendTo REG_EXPAND_SZ %USERPROFILE%\SendTo

Start Menu REG_EXPAND_SZ %USERPROFILE%\Start Menu

Startup REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs\Startup

Templates REG_EXPAND_SZ %USERPROFILE%\Templates

My Pictures REG_EXPAND_SZ %USERPROFILE%\My Documents\My Pictures

Local Settings REG_EXPAND_SZ %USERPROFILE%\Local Settings

Local AppData REG_EXPAND_SZ %USERPROFILE%\Local Settings\Application Data

Cache REG_EXPAND_SZ %USERPROFILE%\Local Settings\Temporary Internet Files

Cookies REG_EXPAND_SZ %USERPROFILE%\Cookies

History REG_EXPAND_SZ %USERPROFILE%\Local Settings\History

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  • Staff

Hi Bill,

I need the contents of the log run from the account where you got the 704 error, otherwise I won't get the exact log.

Please log in into your other useraccount where malwarebytes doesn't run and run the look.bat there.

Then send me the results via PM (private message).

Also, have you tried to run Malwarebytes on the new useraccount you created (xpsetup account)? Because it *should run there since everything is set correctly there.

Unless you're dealing with another issue that causes this error (because the 704 error can have more causes such as restricted useraccount, corrupted useraccount, other programs blocking the install of malwarebytes/blocking malwarebytes related components etc etc).

Anyway, just send me the info I need via PM and I will take a look at it since this is a case per case situation.

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Hi !!!! Many thanks for your help......

This is an old PC running Windows 2000.... Followed your instructions but Look.txt came out blank.....

Maybe windows 2000 needs a different command to get listing of shell folders?

Just in case it helps, current user/profile is running as administrator.

Thanks once again for your help !

Juan Carlos

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  • Staff

Yes, reg.exe is not present by default on Windows2000

I'm going to send you a private message Juan Carlos :)

Also, for everyone having this error, you can send me a private message instead with your log and I will help you.

This since this is a case per case situation and it may be confusing if everyone posts their log in this thread :)

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Only XP has been on this machine.

Here is my log.

Thank you in advance!

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

AppData REG_SZ C:\Documents and Settings\Bill\Application Data

Cookies REG_SZ C:\Documents and Settings\Bill\Cookies

Desktop REG_SZ C:\Documents and Settings\Bill\Desktop

Favorites REG_SZ C:\Documents and Settings\Bill\Favorites

NetHood REG_SZ C:\Documents and Settings\Bill\NetHood

Personal REG_SZ C:\Documents and Settings\Bill\My Documents

PrintHood REG_SZ C:\Documents and Settings\Bill\PrintHood

Recent REG_SZ C:\Documents and Settings\Bill\Recent

SendTo REG_SZ C:\Documents and Settings\Bill\SendTo

Start Menu REG_SZ C:\Documents and Settings\Bill\Start Menu

Templates REG_SZ C:\Documents and Settings\Bill\Templates

Programs REG_SZ C:\Documents and Settings\Bill\Start Menu\Programs

Startup REG_SZ C:\Documents and Settings\Bill\Start Menu\Programs\Startup

Local Settings REG_SZ C:\Documents and Settings\Bill\Local Settings

Local AppData REG_SZ C:\Documents and Settings\Bill\Local Settings\Application Data

Cache REG_SZ C:\WINDOWS\Temporary Internet Files

History REG_SZ C:\Documents and Settings\Bill\Local Settings\History

My Pictures REG_SZ C:\Bills Mail & Docs\My Pictures

Fonts REG_SZ C:\WINDOWS\Fonts

My Music REG_SZ C:\Bills Mail & Docs\My Music

CD Burning REG_SZ C:\Documents and Settings\Bill\Local Settings\Application Data\Microsoft\CD Burning

My Video REG_SZ C:\Documents and Settings\Bill\My Documents\Old Quotes\My Videos

Administrative Tools REG_SZ C:\Documents and Settings\Bill\Start Menu\Programs\Administrative Tools

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

AppData REG_EXPAND_SZ %USERPROFILE%\Application Data

Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop

Favorites REG_EXPAND_SZ %USERPROFILE%\Favorites

Fonts REG_EXPAND_SZ %SYSTEMROOT%\Fonts

Local AppData REG_EXPAND_SZ %USERPROFILE%\Local Settings\Application Data

My Music REG_EXPAND_SZ %SystemDrive%\Bills Mail & Docs\My Music

My Pictures REG_EXPAND_SZ %SystemDrive%\Bills Mail & Docs\My Pictures

NetHood REG_EXPAND_SZ %USERPROFILE%\NetHood

Personal REG_EXPAND_SZ %USERPROFILE%\My Documents

PrintHood REG_EXPAND_SZ %USERPROFILE%\PrintHood

Programs REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs

SendTo REG_EXPAND_SZ %USERPROFILE%\SendTo

Start Menu REG_EXPAND_SZ %USERPROFILE%\Start Menu

Startup REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs\Startup

Templates REG_EXPAND_SZ %USERPROFILE%\Templates

Local Settings REG_EXPAND_SZ %USERPROFILE%\Local Settings

Cache REG_EXPAND_SZ %SystemRoot%\Temporary Internet Files

Cookies REG_EXPAND_SZ %USERPROFILE%\Cookies

History REG_EXPAND_SZ %USERPROFILE%\Local Settings\History

My Video REG_EXPAND_SZ %USERPROFILE%\My Documents\Old Quotes\My Videos

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New

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Hi,

I am also experiencing the same issue. The PC has never had any other version of Windows on it. It was a fresh install of Windows XP Pro SP2 with most of the updates since SP2. Malwarebytes 1.41 was working fine. I got the same error that others are getting: Error code: 704 (0, 0). I followed the instructions that miekiemoes has posted here. Please provide instructions on how to overcome this issue. I would prefer not to have to do a hack, such as creating a new user or profile. Here is the details of running the commands which miekiemos provided:

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

AppData REG_SZ C:\Documents and Settings\ws47040\Application Data

Cookies REG_SZ C:\Documents and Settings\ws47040\Cookies

Desktop REG_SZ C:\Documents and Settings\ws47040\Desktop

Favorites REG_SZ I:\ie\Favorites

NetHood REG_SZ C:\Documents and Settings\ws47040\NetHood

Personal REG_SZ C:\Documents and Settings\ws47040\My Documents

PrintHood REG_SZ C:\Documents and Settings\ws47040\PrintHood

Recent REG_SZ C:\Documents and Settings\ws47040\Recent

SendTo REG_SZ C:\Documents and Settings\ws47040\SendTo

Start Menu REG_SZ C:\Documents and Settings\ws47040\Start Menu

Templates REG_SZ C:\Documents and Settings\ws47040\Templates

Programs REG_SZ C:\Documents and Settings\ws47040\Start Menu\Programs

Startup REG_SZ C:\Documents and Settings\ws47040\Start Menu\Programs\Startup

Local Settings REG_SZ C:\Documents and Settings\ws47040\Local Settings

Local AppData REG_SZ C:\Documents and Settings\ws47040\Local Settings\Application Data

Cache REG_SZ C:\Documents and Settings\ws47040\Temporary Internet Files

History REG_SZ C:\Documents and Settings\ws47040\History

My Pictures REG_SZ C:\Documents and Settings\ws47040\My Documents\My Pictures

Fonts REG_SZ C:\WINNT\Fonts

My Music REG_SZ C:\Documents and Settings\ws47040\My Documents\My Music

CD Burning REG_SZ C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\CD Burning

My Video REG_SZ

Administrative Tools REG_SZ C:\Documents and Settings\ws47040\Start Menu\Programs\Administrative Tools

! REG.EXE VERSION 3.0

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

AppData REG_EXPAND_SZ %USERPROFILE%\Application Data

Desktop REG_EXPAND_SZ %USERPROFILE%\Desktop

Favorites REG_EXPAND_SZ %usr%\ie\Favorites

NetHood REG_EXPAND_SZ %USERPROFILE%\NetHood

Personal REG_EXPAND_SZ %USERPROFILE%\My Documents

PrintHood REG_EXPAND_SZ %USERPROFILE%\PrintHood

Programs REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs

SendTo REG_EXPAND_SZ %USERPROFILE%\SendTo

Start Menu REG_EXPAND_SZ %USERPROFILE%\Start Menu

Startup REG_EXPAND_SZ %USERPROFILE%\Start Menu\Programs\Startup

Templates REG_EXPAND_SZ %USERPROFILE%\Templates

My Pictures REG_EXPAND_SZ %USERPROFILE%\My Documents\My Pictures

Local Settings REG_EXPAND_SZ %USERPROFILE%\Local Settings

Local AppData REG_EXPAND_SZ %USERPROFILE%\Local Settings\Application Data

Cache REG_EXPAND_SZ %userprofile%\Temporary Internet Files

Cookies REG_EXPAND_SZ %USERPROFILE%\Cookies

History REG_EXPAND_SZ %USERPROFILE%\History

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New

Thanks & Regards,

Bill

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