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Cannot Open Malwarebytes and Root Repeal crashes


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My Malwarebytes just will not open even if I re-install it. The mbam.exe is still in my program Malwarebytes directory folder since I cleaned my computer as much I can to get to this point by using SuperAntispyware online to scan but it was not enough. Combofix will not run. I think I need a root kit detection next but Root Repeal crashes which I am trying to look for those hidden .sys files. Antivirus and Malware programs are disabled.

I looked at some of your past forums but I could not find something similar to what I am facing.

This is the toughest part for me to overcome to make the Malwarebytes work again. Am I on the right track?

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  • Root Admin

Hello Alpharex, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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