Used Digital Footprint

[RedNinja95]

Hello

I used Digital Foorprint yesterday (17/10/24) to check if i was exposed and sadly yes, but my point is that i got two emails. One is my main and the other one is my backup.

The main one is exposed and im change my passwords but i just wanted to pin point out with this tool what is exposed though it worked for some time yesterday then i got the error message "Connection Issue - Please check your connection and try again".

After that i both tried in app and on the website, same message. But not with my backup email it works fine somehow.

 

Did try later today (18/10/24) and i still have the same issue

Here is picture of the issue as well

[AdvancedSetup]

Good day @RedNinja95

I would recommend that you create a support ticket for this issue.

If you like I can submit to create a support ticket for you?

 

[RedNinja95]

Yes please you can create a support ticket 

[AdvancedSetup]

I have submitted a request to create a support ticket on your behalf. As long as support is not experiencing high demand, one of our agents should reply to you within approximately 48 hours.

Thank you.

 

Important Notice: Support Times Delayed Due to Hurricane Milton

https://support.malwarebytes.com/hc/en-us/articles/34151915041043-Important-Notice-Support-Times-Delayed-Due-to-Hurricane-Milton