StephenK Posted February 18 ID:1618298 Share Posted February 18 Hi there I had 2 detections of this and removals by Windows Defender today. I've since done Malwarebytes scans, Windows Defender, Microsoft Security, Eset Online Scanner and nothing further has been detected. Just wondering what this could have been and how I can double check that there are no residual issues. Appreciate your help. Link to post Share on other sites More sharing options...
MKDB Posted February 18 ID:1618300 Share Posted February 18 Hello @StephenK and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. Those detections may be a false positive, but let's do some checks. Let's start with MBST. Please download the Malwarebytes Support Tool (MBST). Run MBST and accept license agreement. In the left navigation pane of MBST, click Advanced. In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine. A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply. Thank you! Link to post Share on other sites More sharing options...
MKDB Posted February 20 ID:1618651 Share Posted February 20 User gets support. Topic can be moved. Link to post Share on other sites More sharing options...
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