EdinaElodie Posted October 12, 2023 ID:1594667 Share Posted October 12, 2023 Hi, Yesterday, I removed completely Spy Hunter 5 with Revo Uninstaller, it is no longer in the softwares listed as installed ones in my PC and today it still shows me its adds I made research with Everything in my PC, I found the file, but when I try to remove it, a message tells me I can't as it is already in use Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594668 Share Posted October 12, 2023 How can I efficiently remove it, please ? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 12, 2023 Root Admin ID:1594681 Share Posted October 12, 2023 Hello @EdinaElodie and Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thank you Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594689 Share Posted October 12, 2023 Thank you... Waiting for your answer I asked the AI Google Bard, but his solutions did not work I did what you said : download Farbar Recovery Scan Tool, I said "yes" to the disclaimer, I launched a scan, I'll give you the log in my next message Thank you very much 😉 Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594690 Share Posted October 12, 2023 Here it is FRST.txt Addition.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 12, 2023 Root Admin ID:1594713 Share Posted October 12, 2023 Please follow the steps below [ 1 ] Please go to Control Panel, Programs, Programs and Features, Uninstall a program Then right-click and uninstall the following Bonjour [ 2 ] Please run the following fix NOTE: Please read all of the information below before running this fix. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply Farbar program: FRST64.exe Save the attached file: FIXLIST.TXT to this folder C:\Users\elodi\Downloads\ NOTE. It's important that both files, FRST64.exe, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. Run the Farbar program with Admin rights and press the Fix button just once and wait. The fix may possibly take up to 60 minutes to complete If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply. NOTE: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed. Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Discord cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks 1 Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594731 Share Posted October 12, 2023 §I copy and translate what you told me to do Thank you very much, I'll come back here if I have any question to ask or to tell that I've done it Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594737 Share Posted October 12, 2023 It asks me to close NVIDIA GeForce Overlay, but I can't find it Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594739 Share Posted October 12, 2023 I found it, I closed it, Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594741 Share Posted October 12, 2023 Should I disable Malwarebytes as well and if I need to, how to do it, please ? Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594745 Share Posted October 12, 2023 Okay, I succeeded in disabling Malwarebytes... I clicked on "Fix", it is running right now 😉 Link to post Share on other sites More sharing options...
EdinaElodie Posted October 12, 2023 Author ID:1594746 Share Posted October 12, 2023 2 hours ago, AdvancedSetup said: Please follow the steps below [ 1 ] Please go to Control Panel, Programs, Programs and Features, Uninstall a program Then right-click and uninstall the following Bonjour [ 2 ] Please run the following fix NOTE: Please read all of the information below before running this fix. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Once the fix has been completed, please attach the file FIXLOG.TXT to your next reply Farbar program: FRST64.exe Save the attached file: FIXLIST.TXT to this folder C:\Users\elodi\Downloads\ NOTE. It's important that both files, FRST64.exe, and fixlist.txt are in the same location or the fix will not work. Please make sure you disable any real-time antivirus or security software before running this script. Once completed, make sure you re-enable it. Run the Farbar program with Admin rights and press the Fix button just once and wait. The fix may possibly take up to 60 minutes to complete If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log named Fixlog.txt in the same folder you ran the Farbar program from. Please attach that log on your next reply. NOTE: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. NOTE: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications may be automatically closed. Also, make sure you know the passwords for all websites as cookies may possibly be removed in some cases, but not all cases. NOTE: As part of this fix, it will also reset the network to default settings including the firewall. If you have custom firewall rules you need to save please export or save them first before running this fix. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome, and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Discord cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt 50.92 kB · 3 downloads Thanks My computer has been restarted and a new log has been generated, here it is Fixlog.txt Link to post Share on other sites More sharing options...
Root Admin Solution AdvancedSetup Posted October 12, 2023 Root Admin Solution ID:1594762 Share Posted October 12, 2023 Thank you for the log. That should have removed the program Please run the following SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. CheckSecurity is a utility for quickly checking for the presence of vulnerable applications Temporarily disable Microsoft SmartScreen to download the software Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If SmartScreen blocks the file from running click on More info and Run anyway This tool is safe. Smartscreen is overly sensitive. You can check the VirusTotal scan of the tool from here Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Checked parameters: User Account Control (UAC). Service pack. IE version. Automatic OS update. Sets of critical KB patches when updating is disabled. Antivirus, firewall, other security utilities. Versions of Java, Oracle Virtualbox. Version of Adobe Flash Player, Adobe AIR. Versions of Adobe Reader, Acrobat Reader DC, Foxit Reader. Versions of media players (iTunes, AIMP, foobar2000). Versions of messengers (Skype, Pidgin). Versions of installed browsers (Chrome, Opera, Firefox, Yandex, SeaMonkey). Versions of mail programs (The Bat, Thunderbird). Checking running processes and security program services Searching for installed Adware programs and optimizer programs (More than 5000). Thank you Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594775 Share Posted October 13, 2023 1 hour ago, AdvancedSetup said: Thank you for the log. That should have removed the program Please run the following SecurityCheck by glax24 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. CheckSecurity is a utility for quickly checking for the presence of vulnerable applications Temporarily disable Microsoft SmartScreen to download the software Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If SmartScreen blocks the file from running click on More info and Run anyway This tool is safe. Smartscreen is overly sensitive. You can check the VirusTotal scan of the tool from here Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Checked parameters: User Account Control (UAC). Service pack. IE version. Automatic OS update. Sets of critical KB patches when updating is disabled. Antivirus, firewall, other security utilities. Versions of Java, Oracle Virtualbox. Version of Adobe Flash Player, Adobe AIR. Versions of Adobe Reader, Acrobat Reader DC, Foxit Reader. Versions of media players (iTunes, AIMP, foobar2000). Versions of messengers (Skype, Pidgin). Versions of installed browsers (Chrome, Opera, Firefox, Yandex, SeaMonkey). Versions of mail programs (The Bat, Thunderbird). Checking running processes and security program services Searching for installed Adware programs and optimizer programs (More than 5000). Thank you Ah sorry, you sent me an answer and I didn't see it... I'll do the scan with the SecurityCheck ! Thank you very VERY much for helping me !!! 😉 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 13, 2023 Root Admin ID:1594776 Share Posted October 13, 2023 Sounds good. I'll check back in bit Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594777 Share Posted October 13, 2023 I don't use Edge, my browser is Google Chrome... I found that SmartScreen is on Edge, not Chrome, isn't it ? Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594779 Share Posted October 13, 2023 Here is the log generated by SecurityCheck 😊 SecurityCheck.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 13, 2023 Root Admin ID:1594780 Share Posted October 13, 2023 It's just a generic statement for users in case they run into Smart Screen blocking them. Please uninstall, update, or otherwise address the following as appropriate for your computer. Telegram Desktop v.4.10 Warning! Download Update ---------------------------- [ UnwantedApps ] ----------------------------- VdhCoApp 1.6.3 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering. Glary Utilities 5.211 v.5.211.0.240 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. ----------------------------- [ End of Log ] ------------------------------ Then RESTART the computer and check for Windows Updates and install any security updates. Cheers Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594784 Share Posted October 13, 2023 Ummm the link you sent me is for the Linux users, I am not a Linux user... I use Win10... But will go to the Telegram website to download the last version of Telegram, thank you Edit, you were right : my version of Telegram was the x64.4.10.0 ... and just downloaded the version x64.4.10.2... Thank you very much 😊 Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594785 Share Posted October 13, 2023 1 hour ago, AdvancedSetup said: Il s'agit simplement d'une déclaration générique destinée aux utilisateurs au cas où ils rencontreraient Smart Screen qui les bloquerait. Veuillez désinstaller, mettre à jour ou résoudre les problèmes suivants en fonction de votre ordinateur. Telegram Desktop v.4.10 Attention ! Télécharger la mise à jour ---------------------------- [Applications indésirables] ------------------- ---------- VdhCoApp 1.6.3 Attention ! L'application est distribuée via les programmes de partenariat et les assemblages groupés. Désinstallation recommandée. Il est possible que vous ayez été victime de fraude ou d'ingénierie sociale. Glary Utilities 5.211 v.5.211.0.240 Attention ! Version de démonstration suspectée d'un anti-spyware, d'un programme de mise à jour de pilote ou d'un optimiseur . ----------------------------- [Fin du journal] ---------------- --------------- Redémarrez ensuite l'ordinateur, recherchez les mises à jour Windows et installez les mises à jour de sécurité. Acclamations I have updated Telegram Desktop from the x64.4.10.0 to the x64.4.10.2, I have uninstalled VdhCoApp 1.6.3, but I usually use Glary Utilities and the version you ask me to uninstall is the last update to day... What should I use if not Glary Utilities ? Can you recommend me a better software to do the same job (not CCleaner, please... I heard bad things about it) Thank you very much 😊 Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594817 Share Posted October 13, 2023 You said " Possible you became a victim of fraud or social engineering"... Did I ? Really ? What do I have to do ? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 13, 2023 Root Admin ID:1594897 Share Posted October 13, 2023 The wording is from the people that wrote the program. I wouldn't worry too much about the wording. The link provided is the source code for Telegram for both Windows and Linux - the main GitHub link is: https://github.com/telegramdesktop/tdesktop You can also get from here: https://desktop.telegram.org/ Unless there is something else I can assist you with we should be done here. If you need something else, please let me know. Cheers 1 Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594926 Share Posted October 13, 2023 Hi, Thank you very much I was a little worried Yes : I have downloaded the last version of Telegram as I said earlier, and I did it from https://desktop.telegram.org (I always try to download from the editor website But you did not answer me about the idea to uninstall Glary Utilities, what should I download instead, with the same functions and free ? Do you have a software recommendation ? I don't want to download bad softwares (I don't want another Spy Hunter 5 experience... 1 is fully enough for me) Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 13, 2023 Root Admin ID:1594934 Share Posted October 13, 2023 In general Windows can already do the vast majority of maintenance on it's own with it's own tools. Here is a general post about clean up - DO NOT download any software. Simply read and use builtin Windows tools https://www.makeuseof.com/tag/best-way-clean-windows-10-step-step-guide/ 8 Simple Ways To Clean Up Your Windows 11/10 PC https://www.online-tech-tips.com/windows-10/8-simple-ways-to-clean-up-your-windows-11-10-pc/ Did you have something more in mind you're wanting to do? Link to post Share on other sites More sharing options...
EdinaElodie Posted October 13, 2023 Author ID:1594952 Share Posted October 13, 2023 1 hour ago, AdvancedSetup said: In general Windows can already do the vast majority of maintenance on it's own with it's own tools. Here is a general post about clean up - DO NOT download any software. Simply read and use builtin Windows tools https://www.makeuseof.com/tag/best-way-clean-windows-10-step-step-guide/ 8 Simple Ways To Clean Up Your Windows 11/10 PC https://www.online-tech-tips.com/windows-10/8-simple-ways-to-clean-up-your-windows-11-10-pc/ Did you have something more in mind you're wanting to do? Oh, I did not know, I left CCleaner for Glary Utilities thinking it was better... Now, I don't know what happens but my Malwarebytes blocked a website www.advabcespccleanup trying to go out with Google Chrome... I wanted to uninstall Advanced PC Clean Up but I did not find any software wearing that name in my PC 😰 Link to post Share on other sites More sharing options...
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