Iew Posted May 12, 2023 ID:1567112 Share Posted May 12, 2023 (edited) Ok so I recently got a malware under the sections Adware.Chromeloader.Generic, It had been on my PC for about 3-4 Days, I saw my Chrome Tabs close over and over again So I just decided to Reset my PC Meaning windows reinstall. I had also seen a Fake google offline doc extentions or something, Plus it had turned off all my Extentions. I have not been getting the issue after the reinstall but one thing I noticed was a Session Log In on one of the sites I use, It was logged In from NYC This is ofcourse before I cleared chrome+reset everything on chrome. I just want to know if this virus is gone for good, Thanks. @Maurice Naggar You had recently replied to my topic but it has been closed.Q Please reply in this topic for now, Thanks. Edited May 12, 2023 by AdvancedSetup Corrected font issue Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 12, 2023 Root Admin ID:1567113 Share Posted May 12, 2023 Good day @Lew we asked you to reply and when you did not reply, we closed the topic. To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply Thank you Link to post Share on other sites More sharing options...
Iew Posted May 12, 2023 Author ID:1567115 Share Posted May 12, 2023 10 minutes ago, Iew said: What will this https://downloads.malwarebytes.com/file/mbst Do when i run it Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 12, 2023 Root Admin ID:1567116 Share Posted May 12, 2023 It will create various logs to show what is running on your system Link to post Share on other sites More sharing options...
Iew Posted May 12, 2023 Author ID:1567125 Share Posted May 12, 2023 But i reinstalled windows, Am i fine? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 12, 2023 Root Admin ID:1567126 Share Posted May 12, 2023 I bought a new car how does it look? 1 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 12, 2023 Root Admin ID:1567127 Share Posted May 12, 2023 The point is, that without logs, asking if something is doing well is impossible to tell. We need logs in order to see how your computer is doing. Thanks Link to post Share on other sites More sharing options...
Iew Posted May 12, 2023 Author ID:1567128 Share Posted May 12, 2023 Send me a picture of the car Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 12, 2023 Root Admin ID:1567129 Share Posted May 12, 2023 Just now, Iew said: Send me a picture of the car Send me logs 1 Link to post Share on other sites More sharing options...
Iew Posted May 12, 2023 Author ID:1567135 Share Posted May 12, 2023 Wheres the car Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 12, 2023 Root Admin ID:1567137 Share Posted May 12, 2023 Okay I'll go ahead and close the topic. If you change your mind and want help, please let us know and post back the requested logs. Take care and have a great weekend 2 Link to post Share on other sites More sharing options...
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