SadlyInfected Posted May 13, 2023 Author ID:1567261 Share Posted May 13, 2023 I think I am going to initiate a clean reinstall right now, and then I will run the Microsoft Safety Scanner as soon as that is finished and update you with the results. Hopefully my machine will be clean after this Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 13, 2023 Root Admin ID:1567262 Share Posted May 13, 2023 No problem. Sounds good. Have a great day Link to post Share on other sites More sharing options...
SadlyInfected Posted May 13, 2023 Author ID:1567263 Share Posted May 13, 2023 You as well, I really appreciate all your help, as i never would have been able to reset my pc in the first place without you :) Enjoy the rest of your day, Ill send you the safety scan files when i get there Link to post Share on other sites More sharing options...
SadlyInfected Posted May 14, 2023 Author ID:1567331 Share Posted May 14, 2023 Terribly sorry for taking so long, here is the microsoft safety screen results on a fresh install of windows I reinstalled windows yesterday, but got a notification this morning saying i was signed out of my google account on windows due to suspicious activity and that i might have malware on my device Is it possible im still infected after all this? The scan found one infected file that it repaired but it said something to do with windows defender being blocked, which makes me question if im still infected ewven with the clean OS install msert.log Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 14, 2023 Root Admin ID:1567370 Share Posted May 14, 2023 I would clean up Google Chrome from all device you use. @SadlyInfected Please follow the directions from the following topic for a more extensive article on cleaning Google Chrome Resetting Google Chrome to clear unexpected issues Then get me new logs To begin, please do the following so that we may take a closer look at your installation for troubleshooting: NOTE: The tools and the information obtained are safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download the Malwarebytes Support Tool In your Downloads folder, open the mb-support-x.x.x.xxx.exe file In the User Account Control pop-up window, click Yes to continue the installation Run the MBST Support Tool In the left navigation pane of the Malwarebytes Support Tool, click Advanced In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine A zip file named mbst-grab-results.zip will be saved to the Public desktop, please upload that file on your next reply Thank you Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 30, 2023 Root Admin ID:1569930 Share Posted May 30, 2023 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
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