Searchesmia.com

[MarkHardy]

I purchased Malwarebytes premium because Microsoft Edge Google searches were being redirected to Yahoo search. Now, I cannot even use Google because it is being directed to searchesmia.com. I have run a scan with Malwarebytes, to no avail.

[Maurice Naggar]

Hello  

I will guide you along on looking for remaining malware. Lets keep these principles as we go along.

• Removing malware can be unpredictable
• Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• Only run the tools I guide you to.
• Do not run online games while case is on-going. Do not do any free-wheeling web-surfing.
• The removal of malware isn't instantaneous, please be patient.
• Cracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.
• Please stick with me until I give you the "all clear".
• If your system is running Discord, please be sure to Exit out of it while this case is on-going.

• I will custom guide you. We will be doing several things, over a few different passes. Please have lots of patience.
  This next part is just the next pass. It will not take a whole lot of time. It should be under 15 minutes or even less.
  Just only do this, and report back with the log, and kindly, please, wait for next reply from me.

  Let's do one special run  with Malwarebytes Adwcleaner. 
   
  It will not take much time, Read over all lines before starting so that you have a good understanding of the whole method. Take your time and go careful. I ant to make sure you select all of what I list below - before- pressing the "scan" button.
   
  First download & save it
  guide & download link
   
  Then go to where the EXE file is saved. Start Adwcleaner.  Do not rush. There are a few first choices to set as I have listed below.
   

  Reply YES at the Windows prompt to allow the program to proceed and make changes. That is the usual Windows security prompt.

   

  When AdwCleaner starts, on the left side of the window, click on “Settings” and then enable these repair actions on that tab-window

  by clicking their button to the far-right for ON status

  Delete IFEO keys
  Delete tracing keys
  Delete Prefetch files
  Reset Proxy
  Reset IE Policies
  Reset Chrome policies
  Reset Winsock
  Reset HOSTS file

   

  

   

   

  ONLY after you have set the selections above ....only after that .....

  Now On the left side of the AdwCleaner window, click on “Dashboard” and then click “Scan” to perform a computer scan.

   

   

   

  This can take several minutes.

  When the AdwCleaner scan is completed it will display all of the items it has found. Click on the “Quarantine” button To remove what it found.

   

  AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean.

  Click on the “Continue” button to finish the removal process.

   

   

  Guide article

   

  Attach the clean log from Adwcleaner when all completed. There is much more to do even after this.

[Maurice Naggar]

For after completion of Adwcleaner, here is what I need from you.

I would like a report set for review. This is a report only.

Please download MALWAREBYTES MBST Support Tool

Once you start it click Advanced >>> then Gather Logs

Have patience till the run has finished.
Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop to your reply..

[Maurice Naggar]

Hello @MarkHardy  Please advise as to how the situation with your web browser is at this point in time. My slight concern is that you have not made any reply.

[Maurice Naggar]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks