Ruler Posted February 7, 2023 ID:1553350 Share Posted February 7, 2023 I have a free malwarebytes and it as always served me well. Now I cannot open the app and tried to open the downloaded uninstall and couldn't open that as well. minor curiosities are happening with my Mac but mostly working fine. Any ideas how to uninstall so I can reinstall and see if I can the nasties off my Mac? Link to post Share on other sites More sharing options...
Staff treed Posted February 7, 2023 Staff ID:1553356 Share Posted February 7, 2023 What version of macOS and Malwarebytes are you using? Link to post Share on other sites More sharing options...
Ruler Posted February 7, 2023 Author ID:1553361 Share Posted February 7, 2023 12 minutes ago, treed said: What version of macOS and Malwarebytes are you using? Ventura 13.2 Mal is 4.17.8 Link to post Share on other sites More sharing options...
Staff treed Posted February 7, 2023 Staff ID:1553364 Share Posted February 7, 2023 Okay, that's definitely a supported configuration. (One of the most common reasons for people not being able to open the app is too old an app on too new a system.) What happens right now when you try to open the app? Have you tried downloading and reinstalling the software? (There would not be any need to uninstall first.) You can download from here: https://malwarebytes.com/mac-download Link to post Share on other sites More sharing options...
Ruler Posted February 7, 2023 Author ID:1553365 Share Posted February 7, 2023 when i open it give me an error message. so I just download an update and it overrides the old one? Link to post Share on other sites More sharing options...
Staff treed Posted February 7, 2023 Staff ID:1553368 Share Posted February 7, 2023 What is the error message? Yes, when you reinstall, it will replace anything from the existing installation that might be missing or damaged. Link to post Share on other sites More sharing options...
Ruler Posted February 7, 2023 Author ID:1553369 Share Posted February 7, 2023 okay downloaded as you suggested, ran scan and found adware, thanks for helping me. Link to post Share on other sites More sharing options...
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