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Repeated Blocked Website. Trojan & Compromised logs?

Ash3

By Ash3
in Resolved Malware Removal Logs

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MKDB

MKDB

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Posted

Hello @Ash3  and  :welcome:

 

My name is MKDB and I will assist you.

 

 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow the steps in the given order and post back the log files.
  • Please copy and paste all log files into your post.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
  • If you do not respond within 4 days, your topic will be closed.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.

 

 

Step 1

  • Please download the Malwarebytes Support Tool (MBST).
  • Run MBST and accept license agreement.
  • In the left navigation pane of MBST, click Advanced.
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.

 

Thank you!

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Ash3

Ash3

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Posted
14 minutes ago, MKDB said:

Hello @Ash3  and  :welcome:

 

My name is MKDB and I will assist you.

 

 

Let's keep these principles as we proceed. Make sure to read the entire post below first.

  • Please follow the steps in the given order and post back the log files.
  • Please copy and paste all log files into your post.
  • Before we start, please make sure that you have an external backup, not connected to this system, of all private data.
  • Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
  • As English is not my native language, please do not use slang or idioms. It may be hard for me to understand.
  • If you do not respond within 4 days, your topic will be closed.
  • Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure.

 

 

Step 1

  • Please download the Malwarebytes Support Tool (MBST).
  • Run MBST and accept license agreement.
  • In the left navigation pane of MBST, click Advanced.
  • In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine.
  • A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply.

 

Thank you!

mbst-grab-results.zip

Here you go. Thanks MKDB

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MKDB

MKDB

Posted
Posted

Thanks @Ash3. Now we can start.

 

Your system got infected due to the use of illegal software (Adobe crack). I suggest to uninstall this software now.

Otherwise, the malware may return. And that's probably not in your interest.

 

Second, there is almost no free space on your system drive:
ATTENTION: System Restore is disabled (Total:118.11 GB) (Free:3.16 GB) (3%)

I suggest to back up not needed data on an external drive to make sure updates for windows and apps are correctly working.

 

Third, we are going to remove a part of the malware with FRST (Step 1) including some deeper research.

After that, I would like you to run AdwCleaner as well (Step 2).

More steps will follow, we''re not done.

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\evils\Downloads\ in your case.
  • You will find the file FRSTEnglish.exe (FRST) as well in this folder.

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

Step 2

Please download AdwCleaner and save it to your desktop.

  • Double-click to run it.
  • Accept the End User License Agreement.
  • Click Scan Now.
  • When finished, if items are found please click Next / Quarantine.
  • Maybe your PC will be rebooted, AdwCleaner will be opened automatically.
  • Click View Log File.
  • AdwCleaner will open one log (AdwCleaner[Cxx].txt).
  • Please attach the log to your next reply.

 

 

 

 

fixlist.txt

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Ash3

Ash3

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Posted
22 hours ago, MKDB said:

Thanks @Ash3. Now we can start.

 

Your system got infected due to the use of illegal software (Adobe crack). I suggest to uninstall this software now.

Otherwise, the malware may return. And that's probably not in your interest.

 

Second, there is almost no free space on your system drive:
ATTENTION: System Restore is disabled (Total:118.11 GB) (Free:3.16 GB) (3%)

I suggest to back up not needed data on an external drive to make sure updates for windows and apps are correctly working.

 

Third, we are going to remove a part of the malware with FRST (Step 1) including some deeper research.

After that, I would like you to run AdwCleaner as well (Step 2).

More steps will follow, we''re not done.

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\evils\Downloads\ in your case.
  • You will find the file FRSTEnglish.exe (FRST) as well in this folder.

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

Step 2

Please download AdwCleaner and save it to your desktop.

  • Double-click to run it.
  • Accept the End User License Agreement.
  • Click Scan Now.
  • When finished, if items are found please click Next / Quarantine.
  • Maybe your PC will be rebooted, AdwCleaner will be opened automatically.
  • Click View Log File.
  • AdwCleaner will open one log (AdwCleaner[Cxx].txt).
  • Please attach the log to your next reply.

 

 

 

 

fixlist.txt 6.12 kB · 3 downloads

Thanks a lot for your assistance. Here you go

 

AdwCleaner[C00].txt Fixlog.txt

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MKDB

MKDB

Posted
Posted

We are going to remove the other part of the malware with FRST and check Windows system files (Step 1). This may take some minutes, please be patient.

After that, I would like you to run ESET as well.

Thanks @Ash3.

 

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\evils\Downloads\ in your case.
  • You will find the file FRSTEnglish.exe (FRST) as well in this folder.

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

Step 2

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe".
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started. 
  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes.
  • When prompted for scan type, Click on Full scan. 
  • Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
  • Have patience.  The entire process may take an hour or more. There is an initial update download.
  • There is a progress window display.
  • You should ignore all prompts to get the ESET antivirus software program.  (e.g. their standard program). You do not need to buy or get or install anything else.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log.
  • If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  (in blue, at the bottom).
  • Press Continue when all done.  You should click to off the offer for “periodic scanning”.

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

 

 

fixlist.txt

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Ash3

Ash3

Posted
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Posted
7 hours ago, MKDB said:

We are going to remove the other part of the malware with FRST and check Windows system files (Step 1). This may take some minutes, please be patient.

After that, I would like you to run ESET as well.

Thanks @Ash3.

 

 

 

Step 1

  • Please download the attached fixlist.txt file and save it to your download folder, which is C:\users\evils\Downloads\ in your case.
  • You will find the file FRSTEnglish.exe (FRST) as well in this folder.

Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  • Close all open programs and save your work.
  • Run FRST again.
  • Press the Fix button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about.
  • Please note: This Fix will remove all temporary files and empty recycle bin.
  • If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart.
  • FRST will create one log now (Fixlog.txt) in the same directory the tool is run.
  • Please attach this logfile to your next reply.

 

 

Step 2

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe".
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started. 
  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes.
  • When prompted for scan type, Click on Full scan. 
  • Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on the Start scan button.
  • Have patience.  The entire process may take an hour or more. There is an initial update download.
  • There is a progress window display.
  • You should ignore all prompts to get the ESET antivirus software program.  (e.g. their standard program). You do not need to buy or get or install anything else.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log.
  • If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  (in blue, at the bottom).
  • Press Continue when all done.  You should click to off the offer for “periodic scanning”.

Note: If you do need to do a File Restore from ESET please follow the directions below

[KB2915] Restore files quarantined by the ESET Online Scanner version 3

https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner

 

 

Fixlog.txt

fixlist.txt 507 B · 3 downloads

Here you go :)

eset-scanlog.txt

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MKDB

MKDB

Posted
Posted

Well done @Ash3. 👌

You did a good job. From FRST:

Windows Resource Protection found corrupt files and successfully repaired them.

 

Let's do some final checks, please.

 

 

Step 1

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

 

Step 1

  • Run FRST again.
  • Do not change any settings.
  • Press the Scan button.
  • FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run.
  • Please attach these logfiles to your next reply.
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Ash3

Ash3

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  • Author
Posted
8 hours ago, MKDB said:

Well done @Ash3. 👌

You did a good job. From FRST:

Windows Resource Protection found corrupt files and successfully repaired them.

 

Let's do some final checks, please.

 

 

Step 1

I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications.

  • Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • If Microsoft SmartScreen blocks the download, click through to save the file
  • This tool is safe.   Smartscreen is overly sensitive.
  • If SmartScreen blocks the file from running click on More info and Run anyway
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"  and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt

 

 

Step 1

  • Run FRST again.
  • Do not change any settings.
  • Press the Scan button.
  • FRST will create two logs now (FRST.txt + Addition.txt) in the same directory the tool is run.
  • Please attach these logfiles to your next reply.

Addition.txtFRST.txtSecurityCheck.txt Thanks. Here you go. 

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MKDB

MKDB

Posted
Posted

Your newest logfiles look good @Ash3.

 

You should update some programs (if your still need them) or uninstall them (if you don't need them anymore):

Notepad++ (64-bit x64) v.8.4.7 Warning! Download Update
TeamViewer v.15.30.3 Warning! Download Update
Cisco Webex Meetings v.41.10.8 Warning! Download Update
Discord v.1.0.9005 Warning! Download Update
Zoom v.5.11.1 (6602) Warning! Download Update
µTorrent v.3.6.0.46590 Warning! Ad-supported P2P-client.
VLC media player v.3.0.16 Warning! Download Update
Spotify v.1.0.5.186.ga9c24d6a Warning! Download Update

 

 

Thank you for your cooperation.

 

Please download KpRm by kernel-panik and save it to your desktop.

  • Right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, select Delete Tools under Actions.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log may open in Notepad titled kprm-(date).txt.  I do not need it. Just close Notepad if it shows up.

 

 

 

A few final recommendations:

  1. Recommend using a Password Manager for all websites, etc. that require a password. Never use the same password on more than one site.
    https://www.howtogeek.com/240255/password-managers-compared-lastpass-vs-keepass-vs-dashlane-vs-1password/
  2. Make sure you're backing up your files https://forums.malwarebytes.com/topic/136226-backup-software/
  3. Keep all software up to date - PatchMyPC - https://patchmypc.com/home-updater#download
  4. Keep your Operating System up to date and current at all times - https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2
  5. Further tips to help protect your computer data and improve your privacy: https://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

https://www.bleepingcomputer.com/forums/t/287710/how-malware-spreads-how-your-system-gets-infected/

  1. Please consider installing the following Content Blockers for your Web browsers if you haven't done so already. This will help improve overall security

Malwarebytes Browser Guard

uBlock Origin

 

Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog  https://blog.malwarebytes.com/

Hopefully, we've been able to assist you with correcting your system issues.

Thank you for using Malwarebytes.

 

 

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MKDB

MKDB

Posted
Posted

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection.

Thank you.

 

As this topic seems to be solved, I do not follow it any longer.

Take care!

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