Starting Malwarebytes Privacy causing crash

[MunkiesBest]

As of tonight my laptop has started crashing when trying to start MBPrivacy. It did this three times in a row, when I clicked the button to turn the VPN "On".

mbst-grab-results.zip

Laptop is just over two years old, running Windows 11.

Edited June 22, 2022 by AdvancedSetup
Corrected font issue

[AdvancedSetup]

Please try the following @MunkiesBest

 

Can you please do the following?

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click the CLEAN button and follow the onscreen instructions to reinstall Malwarebytes
• NOTE: Please have patience as it can take a while to remove and reinstall. The computer will restart to complete

 

Thank you

 

[MunkiesBest]

So far all is good, hasn't rebooted yet when trying to connect to MBP-VPN; thanks!

[AdvancedSetup]

Great, glad to hear

Take care @MunkiesBest